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“Pretty Great”
Review of Rosen Plaza Hotel

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Rosen Plaza Hotel
Ranked #74 of 339 Hotels in Orlando
Certificate of Excellence
Lakeland, Florida
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Pretty Great”
Reviewed 14 April 2014

We stayed there 4/11-4/13. The welcome was wonderful and all the staff, including housekeeping, were great. The room was a bit bigger than the average hotel room, and restroom was pretty clean. The room, bedding etc... were all clean, there was a significant amount of dust behind the dresser unit (something feel back there and I had to get it), and behind the standing lamp was a really dusty too, but overall the room was better then what I have seen elsewhere. The pool was also nice and plenty of towels to go around. I would have wished the pool would have been open later then 12pm. We had a late reservation (930pm) and didn't get back till 11:45pm, would be nice to have did a couple laps in pool before bed. It was great through, walking distance to all the attractions on I-drive, much better then having to wait in traffic and drive.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
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Helpful?
3 Thank M R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RosenHotels, Guest Relations Manager at Rosen Plaza Hotel, responded to this review, 8 May 2014
Pretty great review, pretty great guest, M R!

You are so nice. Thank you for staying with us.

Troy Shoemaker
Assistant Director - Central Reservations
Rosen Hotels & Resorts
9939 Universal Blvd.
Orlando, FL 32821
Direct Line: 407-996-1474
Cellular: 407-832-1569
Fax: 407-996-3157
tshoemaker@rosenhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (406)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
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  • Japanese first
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English first
Citrus Springs, Fl
Level 4 Contributor
40 reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 13 April 2014

The employees were very friendly and helpful. Our room was immaculate, comfortable bed, extra big fluffy towels. The pool looked lovely although we did not use it. Restaurants, bars, night club, coffee shop, something for everyone. Loved the location, close to everything.

Room Tip: My husband is handicapped and they provided a handicap room that was large enough for his scooter.
See more room tips
  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank Allison B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RosenHotels, Guest Relations Manager at Rosen Plaza Hotel, responded to this review, 8 May 2014
We strive for perfection, Allison B! I’m happy to hear you were happy with the accomodations.

If you choose Orlando again in the future, I hope Rosen Plaza is your first choice.

Troy Shoemaker
Assistant Director - Central Reservations
Rosen Hotels & Resorts
9939 Universal Blvd.
Orlando, FL 32821
Direct Line: 407-996-1474
Cellular: 407-832-1569
Fax: 407-996-3157
tshoemaker@rosenhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Neath, United Kingdom
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 6 April 2014

Returned to the Rosen Plaza in September. Room was clean, staff were friendly and the outside jacuzzi was fabulous. This hotel is a great stay if you are visiting the disney parks. I would definitely recommend this hotel.

Room Tip: Ask for a room on the top floor overlooking the disney parks so you get to see Disney's spectacu...
See more room tips
  • Stayed September 2013, travelled as a couple
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
1 Thank MinnMick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RosenHotels, Guest Relations Manager at Rosen Plaza Hotel, responded to this review, 8 May 2014
I love hearing the word perfect when it comes to our guests stays, MinnMick!

Thank you very much for staying with us. We appreciate it.

Troy Shoemaker
Assistant Director - Central Reservations
Rosen Hotels & Resorts
9939 Universal Blvd.
Orlando, FL 32821
Direct Line: 407-996-1474
Cellular: 407-832-1569
Fax: 407-996-3157
tshoemaker@rosenhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sarasota, Florida
Level 6 Contributor
908 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 305 helpful votes
Reviewed 6 April 2014 via mobile

Good location for convention center but still have 20 min walk to get to it (with covered walkway if bad weather). The pool is really inadequate and not what you'd expect for a hotel of this size or location. The staff is friendly enough and professional. There are many elevators but we had trouble with toe different elevators that wouldn't open the doors completely when you got to the 9th floor. Only the inside door opened and we were trapped. Happened in two different elevators.
Otherwise adequate place but more for business not pleasure.

Stayed April 2014
Helpful?
1 Thank Scott S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RosenHotels, Guest Relations Manager at Rosen Plaza Hotel, responded to this review, 8 May 2014
Thanks for bringing this to our attention, Scott S!

Thank you for staying with us. We would love to have you back in the future. Please let me know if there is anything I can do for you.

Safe travels in the future.

Troy Shoemaker
Assistant Director - Central Reservations
Rosen Hotels & Resorts
9939 Universal Blvd.
Orlando, FL 32821
Direct Line: 407-996-1474
Cellular: 407-832-1569
Fax: 407-996-3157
tshoemaker@rosenhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cancun, Mexico
Level 5 Contributor
67 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 3 April 2014

Just next to the Orange County convention centre, The Rosen Plaza is a great place to stay if you are attending a convention or visiting for business. It is not very close to the City Centre or to the Park zone, but there is an interesting small mall across the street with several options to dine or have a drink.

The room was clean and the bed was quite comfy. The service was great all the time, friendly personnel, and in the hotel there are several eating options, from a small 24 hour deli to a nice dinning restaurant.

I had a good stay there, no complaints :)

  • Stayed April 2014, travelled on business
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
1 Thank SunnyNunchucks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RosenHotels, Guest Relations Manager at Rosen Plaza Hotel, responded to this review, 8 May 2014
No complaints makes us happy, SunnyNunchucks!

We are so happy to hear you enjoyed your convention at our property.

Are you coming back to Orlando? If so, are you coming back to Rosen Plaza? I hope so!

Troy Shoemaker
Assistant Director - Central Reservations
Rosen Hotels & Resorts
9939 Universal Blvd.
Orlando, FL 32821
Direct Line: 407-996-1474
Cellular: 407-832-1569
Fax: 407-996-3157
tshoemaker@rosenhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 5 Contributor
83 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 28 March 2014

I was with a group of around 200 students when I stayed here for Festival Disney. Overall I have had absolutely no problems with this hotel! The rooms were great and clean, the pool was awesome, and the breakfast was great. The hotel staff helped with any problems that you had and I absolutely loved the store that they had within the hotel! Overall it was a great experience staying here!

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AndreaPost
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RosenHotels, Guest Relations Manager at Rosen Plaza Hotel, responded to this review, 8 May 2014
I hope you had assistance with 200 students, AndreaPost!

We are thrilled to hear you enjoyed your stay with us.

Come back anytime!

Troy Shoemaker
Assistant Director - Central Reservations
Rosen Hotels & Resorts
9939 Universal Blvd.
Orlando, FL 32821
Direct Line: 407-996-1474
Cellular: 407-832-1569
Fax: 407-996-3157
tshoemaker@rosenhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 27 March 2014

Nothing special about the rooms or amenities. However, what sets this place apart is their food cafe. It has a vast offering and great when you're on the go, especially visiting the convention. Furthermore, it is conveniently attached the convention center.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank palak87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RosenHotels, Guest Relations Manager at Rosen Plaza Hotel, responded to this review, 8 May 2014
We hope you choose to come back in the future, palak87!

Thank you for staying and for reviewing the property… it is greatly appreciated.

Troy Shoemaker
Assistant Director - Central Reservations
Rosen Hotels & Resorts
9939 Universal Blvd.
Orlando, FL 32821
Direct Line: 407-996-1474
Cellular: 407-832-1569
Fax: 407-996-3157
tshoemaker@rosenhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Rosen Plaza Hotel

Property: Rosen Plaza Hotel
Address: 9700 International Dr, Orlando, FL 32819-8114
Region: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#86 Romantic Hotel in Orlando
#86 Family Hotel in Orlando
#96 Business Hotel in Orlando
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Rosen Plaza Hotel 3.5*
Number of rooms: 800
Official Description (provided by the hotel):
A standout among Orlando's finest meeting, convention and vacation hotels, Rosen Plaza Hotel is famous for its high standard of excellence. Impressive Orlando meeting space, impeccable in-house staff and grand accommodations assure a seamless meeting experience for groups ranging from 10 to 2,800. With the Orange County Convention Center right next door, it is smart and simple to make Rosen Plaza Hotel your headquarters for Orlando meetings. Our hotel features a variety of savvy meeting rooms and breakout spaces on-site. It's time to wind down, you're only minutes away from Orlando's world-famous attractions. ... more   less 
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Also Known As:
Hotel Rosen Plaza
Rosen Plaza Orlando
Rosen Plaza Hotel Orlando, Florida

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