My husband booked this hotel through Hotels.com. He asked for Monumental Hotel but didn't pay attention and we ended up here. Please know that I am not one to degrade a business for nuances, but this is the absolute worst hotel experience I have had in 20 years of traveling. Cheap? Yes. Why? It's horrific.
Room: our breath was literally almost taken away by the scent of wintergreen when we opened the door; it was that overwhelming. We propped door open while we called Hotels.com to inquire about switching once we discovered that we were at the "movieland". No dice there so we sucked it up for the one night. The two double beds appeared to be set up queen wood foundations or something. The box springs were set diagonal to the frame to keep them on the frame. My daughter had her shoes off for less than five minutes when I noticed her socks were brown. I turned down both beds and the linens did appear clean (we always remove comforters). The pillows were very small, lumpy, and fairly worthless (according to my 12 year old). The mini fridge did not cool. The hair dryer did work. Husband went for ice at four different machines (all broken) only to return to room to call front desk. Front desk stated "sorry, should have told you at check in, you have to get ice from front desk." Inconvenient? Yes. Life shattering? No.
Parking lot: approximately 2300, folks were setting off fireworks about 50 feet from our vehicle. We called front desk to no avail.
Location: convenient for the parks very close by, but difficult to see from the road after dark. We did not feel secure.
Asides: we found the "air freshener" and disabled it then went to the CVS down the street and purchased coffee and disposable cups and set fresh coffee around the room about every five feet to soak up the smell. All four of us still awoke with a headache. The windows do not open at all to allow airflow.
There were multiple plug extenders to allow for the bedside lamp, alarm clock, etc. these are absolutely unsafe and I believe forbidden to use in commercial properties.
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- Also Known As:
- Monumental MovieLand Orlando, Florida
- Monumental Movieland Hotel Orlando
- Best Western Orlando
- Orlando Best Western
- Best Western Movieland Orlando