We stayed at this location and found it to be outstanding. The mgmt service was great and the home was as advertised. We enjoyed the pool and what made it all satisfying was the close location to the parks restaurants and local shopping. Yes...we would stay again!
It has taken me a while to get my review in for a couple of reasons which I will get into later in my review. First off this house was a perfect place for my family and I on our Disney vacation. It was beautiful and enough space for 5 adults and 2 children, we really could not be happier with the home and would definitely stay again should we ever decide to take another Disney trip. The home is 20 minutes from the main parks, easy in and out of the neighborhood and right close to a grocery store and a Walmart if you are like me and want to cook dinners instead of eating junk for a week while on vacation. The pool was a favorite of my children for sure and it was great for us to be able to relax in a home after walking miles and miles and being dragged through parks everyday. The cons: There were only a couple but they would not stop me from booking here again, I just now know what to expect, the hot tub only worked the first day and then would never heat up again. After speaking with the maintenance company about it a few times we just gave up getting any heat to come from it and reading other reviews before departing on our trip we realized it kind of seemed like a reoccurring thing. Not a huge deal but kind of an issue that needed to be addressed. The owner says it had been fixed several times before but sadly it did not work for us while we were there. Now my second con and a warning, please double, triple, quadruple check to make sure you have everything before leaving. We were unaware of our son getting back into the house for a split second and setting down his tablet. In fact I didn't even realize it was still at the house until I made it halfway through Georgia and received a phone call from the management company saying we had left it. Now since I was having a horrible amount of transmission trouble on my drive I couldn't just return and grab it up so I had made arrangements with them to send it back to me. I even offered to send a box with shipping already paid and they explained they would just take it out of the deposit and send it back. After 3 phone calls from them and a text from me to them with my address to send it back I was hoping to receive it. Sadly I did not and had contacted the owner of the house at that point to let him know that they did not send it back. He informed me that he hadn't heard anything about it and would talk with them and get back with me. He did and said it would be sent back though the post office and it would be all taken care of. This was on August 8, and still have not received it back yet. I am still hoping a little sliver of hope that it makes it back to me since it belonged to my autistic son, but I I'll probably never see it again. I cannot reiterate for you to check and check and check that you have everything. I wouldn't have even realized we left it at the house had they not called me personally to let me know and then no contact from them since. This will in no way make me not want to stay in their home again I will just be more careful and do about 7 checks before we leave to travel back home. Other than that you will enjoy your time at their home and love how close you are to everything around Orlando. We will definitely rent from again if we ever travel back south. I absolutely recommend to my friends to check out their home for their travels to Disney.
House was perfect ,Will definitely stay there again if available. Close to everything very clean and comfortable in a great neighborhood.
We stayed here from Apr 23/17 - May 1/17, family of 6. Would recommend this place to anyone and would stay here again. The owner has a lovely home and is excellent to deal with.
The Owner was very responsive to questions in advance of the booking and during the vacation period.
The Owner was very accommodating and even adjusted the cleaning schedule for us to stay an extra night.
We had plenty of space, and more to spare.
The pool and spa were a great size.
Furniture was in excellent shape and comfortable.
House was clean.
The house is beautifully decorated.
The location is great, only 15 min or so to DW etc. We could even see the MK fireworks from the hwy on our way home from dinner one night.
Kitchen was fully equipped with everything you would need appliance/utensil/pots, etc.
We had a few kinks that were worked out, for the most part, within a timely manner.
We found the pool and spa bottom to be really rough on our toes. 4 out of 6 of us ended up wearing socks or water shoes in the pool as we got sore spots on our toes from the pool bottom.
There was an issue with pool heat the whole week. We reported it to the Owner and the Management company. The Owner did his part and contacted the MC immediately. The MC came by and said someone would be by to fix it, we never heard any more. The pool suddenly increased in heat on day 2. We emailed the MC on day 3 because the heat seemed to keep climbing and the pool was heated to a really warm bath tub temp 24hrs/day. We didn't hear anything further, and the pool continued to be really warm.
Would recommend daily (or at least every 2-3 days - testing of the pool water. With 6 people in and out with sunscreen, sweat, etc would be nice as a renter to have assurance that the pool chemical levels were on par.
There was something crazy going on with the fire alarms. They randomly chirped the day we arrived, day 2, day 4 or 5 and started chirping again on our last day.
Note: No fault of the owner, but the community centre was a waste of time. The pool and tennis courts were shut down (waiting on repairs), there were no fishing poles for fishing in the lake and we were told they didn't have bbqs. We had read elsewhere ahead of time that these things would all be available.
We would stay here again in the future. Side notes: The Publix had really good deals at their hot deli counter (fried chicken was amazing) and the Golden Corral in Clermont (approx 15-20min away) was a great price and great food.
Very spacious, very clean, beautiful location/neighborhood - Would definitely recommend!! Owner was very kind and easily accessible!
The house was Great looking. We arrived but the house was very dirty and no one answered the phone till the next day so me and my small kids had to get our jackets and lay it on one of the beds to sleep. When the cleaning crew can out they were very polite and made sure we had everything before leaving. Then came the bugs!!! We literally couldn't leave nothing left out for a second with out them coming out. The property manager did send someone out to come spray but that didn't work so we had to basically eat before coming back to the property. I did love the fact that they did have strollers for kids and a game room. Also when booking this property I think the Currency should be in English because we thought we were paying one price and end up paying much more.
When we arrived in on the 28th of October after a 9 hour flight from Dublin we didn't expect to walk into a dirty house. (Bed not made, food on floor, nothing cleaned) etc. However, that being said when we finally got through to Bruce he offered us another house for the night, as a gesture for the cleaners having mistakingly passed the villa. We did refuse this as one of the beds had appeared to have not been slept in and we were incredibly tired from the flight! We went to Disney the next day and the house was spotless when we came home. The villa itself is big and could easily house a large family, with 6 comfortable beds in total. The only other problem we had with the house was the pool heat (which again was solved in ok time). We had a very comfortable stay considering the few problems we encountered and would not hesitate to stay again. Any issues we had were dealt with almost immediately and I'm sure where completely unanticipated!