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“Impeccable” 5 of 5 bubbles
Review of Homewood Suites by Hilton Orlando Airport

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Homewood Suites by Hilton Orlando Airport
Ranked #10 of 335 Hotels in Orlando
Certificate of Excellence
1 review
“Impeccable”
5 of 5 bubbles Reviewed 12 August 2014 via mobile

The staff and management go out off their way to accommodate you as a guest in any way they can make your stay better. The rooms are impeccable. There are several restaurants within walking distance perfect for a business traveler.

  • Stayed July 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Shaun O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edison P, Guest Relations Manager at Homewood Suites by Hilton Orlando Airport, responded to this review, 11 October 2014
Thank you for your recent stay here with us. I am glad you were able to receive the excellent service our team has to offer. I hope we made you feel at home and hopefully we will see you soon.

Edison Pacheco
Homewood Suites
Guest Service Manager
407.857.5791
Edison.Pacheco@Hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,074 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (113)
Date | Rating
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English first
Key west
Level Contributor
6 reviews
5 of 5 bubbles Reviewed 12 August 2014

We are regular guests of Homewood Suites by Hilton but this one stands out as excellent. The staff are so friendly and helpful; they went out of their way to be accommodating and it made all the difference. A big thank you to all of them! It is worth mentioning that the hotel is very handy to the airport and does great breakfasts too.

  • Stayed August 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank Marion R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edison P, Guest Relations Manager at Homewood Suites by Hilton Orlando Airport, responded to this review, 23 August 2014
Thank you for your recent stay with us, we’re happy to know that we could exceed your expectations during your visit. Our staff is committed to providing the best customer service experience possible and we appreciate your feedback. I’m glad that it was a convenient location to the airport and that you were able to enjoy the complimentary hot breakfast. We look forward to seeing you in future visits to the Orlando area.

Edison Pacheco
Guest Service Manager
Edison.Pacheco@Hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gainesville, Florida, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 11 August 2014

Booked a suite for a mini vacation, staying Tuesday through Friday...From the moment we checked in, everyone in my family was extremely pleased. The front desk staff is courteous and attentive and the hotel grounds inside and out are extremely clean. The suite itself exceeded expectations and was beautifully appointed. We enjoyed the breakfast and dinner options and took full advantage of them each day. I would highly recommend this hotel, and will plan on visiting them for our next Orlando getaway!

Room Tip: Suites on the 4th floor are quiet and very nice.
See more room tips
  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank SR126
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edison P, Guest Relations Manager at Homewood Suites by Hilton Orlando Airport, responded to this review, 11 October 2014
Thank you for taking the time to give us feedback on the stay you had with us. I am glad you were able to enjoy the wonderful guest service our team has to offer. I hope you felt at home with us and that we will see you back soon.

Edison Pacheco
Homewood Suites
Guest Service Manager
407.857.5791
Edison.Pacheco@Hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Commerce Township, Michigan
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 8 August 2014

First of all our room was very spacious and spotless. Very modern, and comfortable. Front desk is wonderful. Cleaning ladies were friendly. Daryl was on his game and extremely helpful and full of smiles. Tony that drove the shuttle was on time and stopped so we could get some things to snack on. Thanks guys. The pool was a perfect temp and a nice size. If your coming here for a resort go to the keys. I would have loved a little Jimmy Buffet by the pool. Gym had great machines and clean. I used it twice. Breaksfast is served daily and it is good. Fresh fruit,eggs and so on. Monday - Thursday they serve dinner from 5:00-7:00 pm and it was great to have if you wanted something to eat and not go out. Restaurant nearby are: Long Horn steak house, Bonefish, Carabbra, Hooters, Dennys, TGIF's. We went to Bonefish and TGIF and had good meals. Very close to the airport. If I have to go to see my family again that is where I will stay.

Room Tip: They all are good! Just depends how many people you have.
See more room tips
  • Stayed August 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
Thank Loric84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edison P, Guest Relations Manager at Homewood Suites by Hilton Orlando Airport, responded to this review, 10 August 2014
We appreciate your wonderful feedback regarding your recent stay at our facility. It's a pleasure to hear that your experience with our staff and hotel facilities exceeded your expectations. I'm glad to know that there were many local area restaurant options for you to choose from. Thank you for choosing the Homewood Suites and we look forward to seeing you in the future.

Edison Pacheco
Guest Service Manager
Edison.Pacheco@Hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Flat Rock, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 7 August 2014

Had an overall excellent stay. Like to commend staff members Patricia, Victoria, Darryl, Carlos and Elizabeth. They helped me very much and made our stay extra special. Thank you. typing, typing, doing this to make two hundred characters this is a dumb requirement hope this is enough for all the bean counters

  • Stayed August 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Nelly D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edison P, Guest Relations Manager at Homewood Suites by Hilton Orlando Airport, responded to this review, 11 October 2014
I appreciate you taking the time and giving us feedback. I am pleased to hear so many of our team members made your stay worth while. Our team prides themselves on excellent service and I am happy you were able to experience that. We hope to see you again.

Edison Pacheco
Homewood Suites
Guest Service Manager
407.857.5791
Edison.Pacheco@Hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Seoul, South Korea
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 5 August 2014

They need to improve their customer services.
Staff and their manager do not know how to do their daily jobs.
very disappointed.
Please make sure you will get the right room, do not complain, when you complain about wrongly reserved room, they will cancel the room, at the end, we found a better hotel.
I strongly do not recommend this Hotel.
terrible experience!

  • Stayed June 2014, travelled on business
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Service
Helpful?
5 Thank Meg K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edison P, Guest Relations Manager at Homewood Suites by Hilton Orlando Airport, responded to this review, 17 October 2014
It is unfortunate you did not have an opportunity to stay with us. Unfortunately due to our hotels high demand for specific room types we do not have the capability of upgrading or changing room types for reservations booked incorrectly. We do pride ourselves in trying to accomodate our guests as best we can and hope you do consider staying with us in a future visit to Orlando.

Edison Pacheco
Guest Service Manager
Edison.Pacheco@Hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Woodbridge, Virginia, United States
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 4 August 2014

This hotel is a great place to stay in Orlando. It's close to the airport, courteous staff and free shuttle service to the airport. They offer a managers reception in the evening that is good, but if you want more there is IHOP, Longhorns, Carrabas, Bonefish Grill, other more right next to the hotel. The rooms are clean and the staff is very courteous. A great place to stay.

  • Stayed August 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Tarsha B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edison P, Guest Relations Manager at Homewood Suites by Hilton Orlando Airport, responded to this review, 10 August 2014
Thank you for your awesome feedback, were glad we could make your stay so pleasant. The variety of local area restaurants are great dining choices but were happy to hear you got to enjoy our complimentary dinner social. We strive to ensure our guestrooms our clean and glad we could meet your expectations. Thank you for your recommendation and look forward to seeing you in the future.

Edison Pacheco
Guest Service Manager
Edison.Pacheco@Hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Homewood Suites by Hilton Orlando Airport

Property: Homewood Suites by Hilton Orlando Airport
Address: 5425 Gateway Village Cir, Orlando, FL 32812-4004
Phone Number:
Region: United States > Florida > Central Florida > Orlando
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Romantic Hotel in Orlando
#3 Business Hotel in Orlando
#5 Family Hotel in Orlando
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Homewood Suites by Hilton Orlando Airport 3*
Number of rooms: 130
Reservation Options:
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Also Known As:
Homewood Suites By Hilton Orlando Airport Florida

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