We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Kids had a blast and the Adults got to relax!!! ALL SMILES!!”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 13 more sites!
Universal's Cabana Bay Beach Resort
Ranked #60 of 337 Hotels in Orlando
Certificate of Excellence
GreenLeadersSilver level
Orlando, Florida
Level Contributor
106 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 560 helpful votes
“Kids had a blast and the Adults got to relax!!! ALL SMILES!!”
Reviewed 13 July 2014

What a fabulous time we had at this "value resort" gem!! Its old style theme is very unique and the amenities are wonderful! Throughout the resort there are great iconic flashback items, I loved the music, I felt like I was in the old classic movie “Where the Boy’s Are” (without the drama, of course)! The kids had an awesome time at the pool, slide and lazy river. They offer so many things for the kids to do. There are 2 great bars for the adults and restaurant. An old style fitness center, a huge arcade and get this.. a 10 lane bowling alley. We didn’t want to leave. The accommodations were clean and so comfortable. I loved that they had VO5 and zest! The Staff was helpful and so friendly!! I had a tiny issue with 1 (who may not have been properly trained) but it was handled fast and easy by an amazing Manager, I think his name was Maurice Cioos, who went over and beyond to accommodate and apologize..again it was minor.. but I’m very impressed!! I look forward to returning soon! My kids had a blast and I got much need relaxation! Well done Universal!!

  • Stayed July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
16 Thank EJewelS73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

12,003 reviews from our community

Traveller rating
    6,818
    3,308
    1,125
    443
    309
See reviews for
8,118
1,972
151
239
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (1,805)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Waycross, Georgia
Level Contributor
148 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 13 July 2014 via mobile

We stayed here the week of the Diagonal Alley opening. The hotel is beautifully decorated, but loses a lot of its appeal because the staff is not friendly. We stayed in a family suite which was clean and comfortable. The pools were both nice. We really enjoyed the lazy river, but were disappointed to find out you had to buy the floats. I don't recall seeing that on the hotel website. They also charge for parking which was a surprise as well. The bus system was nice. The buses ran frequently and most of the drivers were friendly and very informative. If you have questions I suggest asking them instead of the hotel staff. We spoke with multiple hotel staff during our stay, most of which were snappy and rude. We are annual pass holders, so we will definitely go back to the area, but this won't be our first choice for a hotel. They really need to do some customer service training if they want to compete with Disney.

Stayed July 2014, travelled with family
Helpful?
3 Thank Mom0306
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Universal's C, Manager at Universal's Cabana Bay Beach Resort, responded to this review, 16 July 2014
Thank you for reviewing your recent stay. We sincerely apologize for the lack of communication about our parking charges and the Lazy River floats when you booked your reservation. While we do offer tubes/floats for sale that may be used in our Lazy River, it certainly isn’t required to have a pleasant time while relaxing in the river. Also, if guests wish to bring their own tubes, we are happy to fill them free of charge.

We are very sorry to hear that your experience with our Team Members was less than stellar. One of our goals is for every guest to feel at home and for their interaction with our Team Members to be both enjoyable and pleasant. We apologize if this was not the case. Please know that through your valuable feedback, we are able to further train our staff on the great customer service we strive to provide to our guests.

We certainly hope your next stay with us is fun and memorable.

Sincerely,

Universal’s Cabana Bay Beach Resort Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Miami, Florida
Level Contributor
50 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 13 July 2014 via mobile

Stayed with 3 other families all with elementary age kids. Food in the hotel is mediocre and a bit expensive but we got breakfast food and sandwich meats at supermarket and kept it in the room fridge. Pools and lazy river are nice. Hotel was new so no complaints there. The staff were pleasant and helpful.

We would stay again!

Stayed July 2014, travelled with family
Helpful?
3 Thank Barry S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 13 July 2014

We found this was a superb hotel for all. The room was 100% fantastic! clean and comfortable. The pools, lazy river were great. The children's play area was fantastic and safe, so you could relax and had no worries. The food hall was vey good and had some good choices of food, the only downside was the menu was the same everyday but with the amount of restaurants available in the area this was ok. The prices of food and drink were good ($60 for family of 5). All staff were very helpful and polite and were always wanting to help. The hotel and all the grounds it's situated in are very secure a plenty of parking.

I would recommended this to anyone for a superb family holiday.

Room Tip: Poolside rooms are good, but we had a room on the 4th floor which was great for the views across Orl...
See more room tips
  • Stayed June 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
7 Thank DrewCrees
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charles Town, West Virginia
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 13 July 2014

I recently visited Universal Orlando and stayed at the new Cabana Bay resort. While it is a very nice and clean hotel, I had a few issues.

One of the things touted on their web site is the Lazy River in their pool courtyard. I am a big fan of lazy rivers, and have enjoyed them at numerous resorts and water parks. The way every lazy river I have been to works is that there are tubes floating in the lazy river and you simply grab one and float. At the Cabana Bay they make you purchase a tube first ($12) each. Very cheesy! Since most visitors fly to Orlando this is a waste of money and of tubes, since very few people have room in their luggage to take tubes home.

The second issue I had was that the resort had several teen groups in attendance (large groups of more than 50 teens). These groups were largely unsupervised, and numerous times we were awakened by groups of un supervised teens running up and down the hallways screaming at the top of their lungs, and groups singing very loudly in the common areas. Calls to the front desk resulted in no relief at all.

  • Stayed July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
7 Thank mikemI3725NO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Universal's C, Manager at Universal's Cabana Bay Beach Resort, responded to this review, 16 July 2014
Thank you for writing a review about your recent stay. Your feedback is very valuable to us, as it puts us in touch with our guests and their experiences at our resort. We sincerely apologize if you were disappointed with the services we offer. While we do offer tubes for sale that may be used in our Lazy River, it certainly isn’t required to have a pleasant time while relaxing in the river. Also, if guests wish to bring their own tubes, we are happy to fill them free of charge.

We are very sorry if other guests disrupted your vacation. Thanks to your feedback, we will do our best to better monitor our public areas and hallways for similar situations in the future. We strive to provide happy, memorable experiences for our guests and we regret that this was not your experience.

We hope that your next visit to Cabana Bay will be fun-filled and enjoyable.

Sincerely,

Universal’s Cabana Bay Beach Resort Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Miami, Florida
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 13 July 2014

All new, great theme, very family oriented, lots of fun at that lazy river, but you have to bring your own rafts or buy one there. Love the concept but we got robbed. Personnel looked inside a purse in our closet and took all cash in a bank envelope we left inside. Never had such a bad experience in any of the resorts I've stayed in Orlando/Kissimmee area. The security staff immediately came into our room, were very nice, open a report but never again did we hear from them. We were just told that the hotel was too full and they were look into it. They should really pay attention on background of who they hire for the safety of those who stay there. The food court is not very good but you have the boardwalk very close and transportation is required. I will probably not stay there again. Saw it, had fun but there are plenty of other hotels in the area with better amenities.

Room Tip: All rooms are average, just everything is new and most of the room have a pool view
See more room tips
  • Stayed July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
4 Thank IvetteD68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tampa, Florida
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 13 July 2014

We just recently stayed here with our family of five and then our sister and her family and our niece and her family. We had a fantastic time. I really loved the old school feel of this resort from the decor to the oldies music. The pools were huge and fun, we brought our own floats for the lazy river which we didn't feel was a big deal. If you can't bring your own you can purchase them at the resort and the prices were very reasonable.
Our room was clean and roomy. The bathrooms were huge compared to other value resorts. The beds were amazing! So soft and comfy and the pillows were huge.
The food was pricey like ll resorts but was very good! We never encountered any rude staff everyone was always really helpful.
A lot of reviews are comparing this resort to Disney resorts and all I can say to that is this is not a Disney resort so there is no comparison. This is a fun family resort that my family and I enjoyed very much! We will definitely stay again!

  • Stayed July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
3 Thank MacknMudd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Orlando hotels
The Point Orlando Resort
#20 of 337 in Orlando
4.5 of 5 bubbles 4,537 reviews
Floridays Resort Orlando
#21 of 337 in Orlando
4.5 of 5 bubbles 7,798 reviews
Show Prices
Show Prices
Show Prices
Florida Center
Homewood Suites by Hilton Orlando-Nearest to Univ Studios
Show Prices
Show Prices
Show Prices

Been to Universal's Cabana Bay Beach Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Universal's Cabana Bay Beach Resort

Property: Universal's Cabana Bay Beach Resort
Address: 6550 Adventure Way, Orlando, FL 32819-7610
Phone Number:
Region: United States > Florida > Central Florida > Orlando > Florida Center
Amenities:
Bar / Lounge Beverage Selection Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Kitchenette Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Green Hotel in Orlando
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Universal's Cabana Bay Beach Resort 3*
Number of rooms: 1800
Official Description (provided by the hotel):
Enjoy this vibrant, retro-style hotel with family suites, standard rooms and stellar recreation from a cool lazy river and pools to bowling and more. Located on-site at Universal Orlando Resort, Universal's Cabana Bay Beach Resort is in the heart of the excitement at Universal Studios Florida, Universal's Islands of Adventure, and Universal CityWalk. Guests of this hotel enjoy exclusive theme park benefits. Take advantage of Early Park Admission one hour before the theme park opens and more! (valid theme park admission required.) ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Travel Republic (UK), Ebookers, Odigeo, TripOnline SA, Agoda, Traveltool, S.L.U., Priceline, HotelsClick, Cancelon, Evoline ltd, HotelQuickly and Hotel.de so you can book your Universal's Cabana Bay Beach Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Universal's Cabana Bay Beach Resort Orlando, Florida

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing