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Universal's Cabana Bay Beach Resort
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Reviews (16,051)
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4,278
1,495
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9,255
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13,381 - 13,386 of 16,051 reviews
Reviewed 14 August 2014

This was our first family trip. I was very impressed with the resort after viewing and reading many reviews on different resorts. We chose this one. The 50's theme and rooms were awesome. The price was good. We stayed on the poolside 3rd FL. The pool was not as crowded as I thought which was good. I would recommend this hotel to all. I will be returning

  • Stayed: August 2014, travelled with family
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Review collected in partnership with this hotel
Thank Sean T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Universal's C, Manager at Universal's Cabana Bay Beach Resort, responded to this reviewResponded 14 August 2014

Thank you for your wonderful review! We’re so happy to hear you had a great time at our resort and that you were able to enjoy many of our amenities. We appreciate on the theme of the resort!

We are excited at the opportunity to be able to provide more wonderful memories for you and your family.

Have a swell day!

Universal’s Cabana Bay Beach Resort Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 August 2014

This hotel is situated in a good location if you are interested in visiting Universal Studio Theme Park and the Wet and Wild water park. However, be very careful with your person belongings. It seems that room service employees help themselves to what they want. I lost 3 items for a total os $500.00.

  • Stayed: August 2014, travelled with family
    • Value
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Review collected in partnership with this hotel
3  Thank Luis V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Universal's C, Manager at Universal's Cabana Bay Beach Resort, responded to this reviewResponded 14 August 2014

Thank you for reviewing your recent stay and for your valuable feedback. Please accept our sincere apologies for the inconveniences you experienced.

We do hope to have another opportunity to exceed your expectations and provide a fun, memorable experience for you and your family.

Sincerely,

Universal’s Cabana Bay Beach Resort Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 August 2014

Love being able to check in our room at 10am. We were early and our room was not occupied! So they let us go in. They have luggage storage if we did not get our room early so we could start our day. Will be going again.

  • Stayed: August 2014, travelled with family
    • Value
    • Location
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Review collected in partnership with this hotel
Thank Kimberly M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Universal's C, Manager at Universal's Cabana Bay Beach Resort, responded to this reviewResponded 14 August 2014

Thank you for a great review! We are so happy to hear that we were able to accommodate your needs during your stay and that you had a chance to enjoy the resort as soon as you arrived.

We look forward to many future visits to Cabana Bay.

Have a swell day!

Universal’s Cabana Bay Beach Resort Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 August 2014

They have along way to go to compare to any Disney hotel. Nothing to do here with small children, a lot of adults walking around drunk (plenty of bars). Food court style dining is only option without traveling off property. Way too many rooms for the 2 pools, it is so overcrowded. Best part about this hotel is that you can get into parks 1 hour early - which is necessary for Harry Potter attractions. Great concept but hotel feels incomplete.

  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
4  Thank Kelley M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Universal's C, Manager at Universal's Cabana Bay Beach Resort, responded to this reviewResponded 14 August 2014

Thank you for reviewing your recent stay and for your valuable feedback. We sincerely apologize if the resort did not meet your expectations and for any inconveniences you experienced.

We do hope to have another opportunity to exceed your expectations and provide a fun, memorable experience for you and your family.

Sincerely,

Universal’s Cabana Bay Beach Resort Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 August 2014

just returned from a 3 night stay-got the FL resident rate which was a good deal--
PROS: 2 nice big pools and a lazy river,(tip: bring your own inner tube , the resort charges $12buck for one I heard) frequent busses, Starbucks in lobby. Nice pool view room and 3 elevator banks on the floors in the tower buildings.Free wi fi.
CONS: average food court, horrible pizza---was way too gooey and goopy with the cheese, horrible runny omelet,no microwaves in the food court and no self serve ice cream bars?? just a yogurt machine
some stations moved slow. Plenty of seating but not enough food stations. Housekeeping: did not refill the toilet paper at all?? as well as the shampoos and the soaps. Also no fan in the bathroom?? Also something gross stuck to the bathroom wall---remember the details staff!! The worst thing is the THIN WALLS---you hear your neighbors and just our luck, we were next to a family talking way past midnight, sounded as if they were in the room with us! Also charging $10 a day for parking, come on now ! Anyhoo, aside from these issues, was a decent stay and would stay here again if the price is right---and International Drive is close with all kinds of restaurant options!

Room Tip: Beware of the thin walls
  • Stayed: August 2014, travelled with family
    • Value
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Thank spacemountainmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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