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Holiday Inn Express Hotel & Suites Orlando East - UCF Area
Ranked #2 of 335 Hotels in Orlando
Certificate of Excellence
Wesley Chapel, Florida
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“AWESOME PLACE”
5 of 5 bubbles Reviewed 11 June 2014

My husband and I loved this place. Service was pristine from the moment you walk into the lobby and until the time you leave. Immaculate rooms! Friendly staff! Breakfast was tasty and well stocked! We will definitely stay at this location on our next visit.

Even though we didn't use the pool itself, we did use the lanai. Scenic view and very relaxing.

Room Tip: 4th floor room right outside the elevator was great! No additional walking and very quiet.
See more room tips
  • Stayed June 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sandy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BruceGrube, General Manager at Holiday Inn Express Hotel & Suites Orlando East - UCF Area, responded to this review, 26 June 2014
Thank you for taking the time out of your day to let us know about your stay! It's always great to hear that our guests enjoyed their stay with us. Our team is always focused on providing the best service possible, so we'll make sure to acknowledge all of our departments for the job well done. I'd also like to thank you for providing great tips that our future guests can use, and for the kind words. Our team is looking forward to seeing you once again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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406 reviews from our community

Traveller rating
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See reviews for
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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (65)
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English first
Jacksonville, FL
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 7 June 2014

I recently "rediscovered" Holiday Inn Express, after shying away from the whole Holiday Inn chain years ago. They have REALLY upped their game. Again, I found the bedding and beds VERY comfortable for a mid-range hotel. This review is based on a 1 night stay in early June 2014:

PROS:
---Very nice beddings/linens with four pillows on each bed, ranging and labeled from soft to firm.
--- Modern dark wood furnishings, and nice bathroom granite vanity.
--- Super clean! I did not see one speck of dust,mold, crawly things, or even fingerprints on ANYTHING; Even the mini-fridge and remote control were super clean.
--- Staff was helpful and friendly.
--- Nice "fountain waterfall" shower head with curved shower ring.
--- Larger screen nice LG flat screen TV
--- Microwave/Fridge/Coffee maker in the room was very clean and handy
---Plugs/outlets/usb were easily accessible and handy right over the desk and on the nightstand.
--- Full free breakfast is always a plus!
--- Restaurants such as Olive Garden, Golden Corral, etc are very near, although not in walking distance.
--- Common areas, such as icemaker/vending rooms, elevators, hallways, lobby were all clean.
--- Icemaker itself seemed VERY clean and all the vending machines worked properly.
--- Fully stocked "store" area in the lobby for essentials and snacks
--- Discounted rates for UCF events if booked through the hotel directly

CONS:
---Location was approx 3-4 miles away from the UCF campus,,,wish it was a bit closer;
--- Parking lot was small and there was road construction, making it hard to get out of.
--- Breakfast was nice, but a little cold and the eggs were overcooked/burnt.
--- I did not personally check out the pool area, but was disappointed to find out there is no hot tub/jacuzzi as I usually like to relax in one when at a hotel;
--- The lobby had a funky smell, like of a harsh cleaning solution
--- In room A/C was difficult to get adjusted correctly (either too hot or too cold) and was worse on bed near the unit and the A/C unit was a bit noisy.

Overall, I was VERY pleased. I can tolerate a lot of issues with a hotel, as long as they are clean and inviting, and this housekeeping staff is apparently TOP-NOTCH! I would definitely stay here again.

  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Floridasunshine100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BruceGrube, General Manager at Holiday Inn Express Hotel & Suites Orlando East - UCF Area, responded to this review, 22 July 2014
You gave a lot of thought into your review and some time as well, we want to thank you so much for your encouraging words. Your message has been shared with our team. Great feedback is so very motivating and appreciated. We hope to see you again soon.
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Orlando, Florida
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed 3 June 2014 via mobile

I stayed here while my son was at orientation I must say I was disappointed. Although it is a new hotel it is very basic and the breakfast is lackluster at best. The elevator is very slow and the walls seem very thin because I could hear every noise in the hallways Although there was a variety of foods at breakfast, The taste of the food was awful for breakfast. I won't stay here again...

Stayed June 2014
Helpful?
3 Thank Jackie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BruceGrube, General Manager at Holiday Inn Express Hotel & Suites Orlando East - UCF Area, responded to this review, 22 July 2014
Thank you for taking the time to give us your feedback about our hotel and especially our breakfast. We would like for you to come see us again and to give us another chance to meet and exceed your expectations. Please feel to call me at 407-203-8585 to discuss your stay even further.
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Florida
Level Contributor
53 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 bubbles Reviewed 1 June 2014

This was a very nice 2 day hotel stay. The decor was a nice contemporary style throughout. The bed, room size and cleanliness was very satisfactory. I was very happy with the complimentary breakfast. They had hot eggs, turkey sausage, sausage gravy, yogurt, fresh fruit etc. There was no need to go out for breakfast. Coffee was available 24/7.

We did use the pool which was great in the morning because it was shaded by the building. Great in the summer.

The staff was friendly and efficient. My only complaint is there is one elevator for this 4 story building. That means the staff with their cleaning carts had to use it too. It was a very slow elevator. Otherwise it was a nice stay. It is close to restaurants.

  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank bongo1578
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BruceGrube, General Manager at Holiday Inn Express Hotel & Suites Orlando East - UCF Area, responded to this review, 4 June 2014
Thank you so much for taking time out of your day to tell us about your stay! We're so glad to hear you got the opportunity to experience everything throughout your stay. Our team was very happy to hear you were satisfied with the service received, our main focus is to provide you with the best quality of service possible and it's wonderful to see that we're meeting your expectations. Our breakfast includes a variety of items to make sure we're able to provide all of our guests with something they'll enjoy. Once again thank you for the wonderful review. Please come visit us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pompano Beach, Florida
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 29 May 2014

This was my family's first stay at this HOLIDAY INN. We were here for two days for my son's orientation at UCF. This hotel is close to UCF. But why this will be my Family's choice to return will be for the awesome staff here. From the front desk, housekeeping, and the morning breakfast ladies. The hotel staff here is great, friendly and professional. Rooms are very clean, comfortable, and resonably priced. See you next month!

  • Stayed May 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank diane m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BruceGrube, General Manager at Holiday Inn Express Hotel & Suites Orlando East - UCF Area, responded to this review, 4 June 2014
We're so glad to hear you enjoyed your stay with us. It's great to hear such a wonderful comment about our staff. Our entire team takes great pride in providing the best service possible to all of our guests. We're only 2 miles from UCF which is very convenient for parents and students coming to orientation. Once again thank you for the kind words and we will be seeing you next month. Welcome to the family!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cologne
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 27 May 2014

Had a very nice stay at this quite new business hotel. breakfast is including free wifi. Nice Big rooms with comfortable beds and big LCD TV.. Nice and very freindly hotel staff. A special thank to Kelvin Randolph for the very nice and friendly service and conversation. Overall would recommend this for another stay in Orlando.

  • Stayed May 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Texas1411
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BruceGrube, General Manager at Holiday Inn Express Hotel & Suites Orlando East - UCF Area, responded to this review, 4 June 2014
Thank you very much for taking the time to write this review! Our hotel understands that our business travelers need a simple, engaging hotel to rest, recharge and get a little work done. We try to facilitate that by providing free WiFi, comfortable rooms and breakfast all mornings. We're so glad to hear you enjoyed your stay and we will be making sure to recognize Kelvin for the great service. He has been a wonderful addition to our team. Please come visit us again when in the UCF area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Safety Harbor, Florida, United States
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 25 May 2014

Excellent hotel. Nice pool and breakfast.. Staff was very friendly.. Room was very quite..very clean newer hotel.area is still in the process of bring built up...would stay here again if in the area...

  • Stayed May 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ronald M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BruceGrube, General Manager at Holiday Inn Express Hotel & Suites Orlando East - UCF Area, responded to this review, 4 June 2014
Thank you for taking time to write this review! We're so glad you chose our hotel for your stay. Our team is very excited to hear you enjoyed your stay with us. There's a lot of new restaurants going up in the area, which will be very beneficial to our guests in future. Please come visit us again and we hope you had a great time at your state tournament.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Hotel & Suites Orlando East - UCF Area

Property: Holiday Inn Express Hotel & Suites Orlando East - UCF Area
Address: 12250 E Colonial Dr, Orlando, FL 32826-4709
Phone Number:
Region: United States > Florida > Central Florida > Orlando
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#14 Best Value Hotel in Orlando
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Orlando East - UCF Area 2.5*
Number of rooms: 91
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel & Suites Orlando East - UCF Area Florida

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