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“What a joke of an establishment”

Wild Jack's Steaks & BBQ Ribs
Ranked #2,818 of 3,896 Restaurants in Orlando
Price range: US$11 - US$25
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Restaurant details
Good for: Romantic, Bar Scene
Dining options: Dinner, After-hours, Reservations
Description: Wild West themed family restaurant, specializing in Steaks & Ribs but also having a variety of meal options.
Reviewed 4 August 2014

My friend recommended this place albeit nearly 15 years since he last visited. All four of us decided to give it a whirl and sample the Wild Jacks experience. The service was ok, the food however was dire! All four people in our party didn't rate the food and we're not gourmet professionals either. The real insult was the bill as it had included an automatic surcharge of 18%. We had to call the manager over in the end as the bill didn't justify the food let alone the added surcharge. The manager, who yes did waiver the charge, was banging on about how people from Texas come over and expect this and that and how the staff our on $1 an hour...what has any of that got to do with your crap food??? I honestly preferred my two Whoppers for $5 at Burgerking.

2  Thank Dean A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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89 - 93 of 430 reviews

Reviewed 31 July 2014

Went with family for a what we thought would be a lovely meal. Atmosphere was dark & dingy. Got seated at a table with no silverware and we were the only people in this seating area. Waitress approached and was full of excuses & didn't know the menu. Drapes surrounding our table were splattered with BBQ sauce. Plants we're fake & covered in dust & cob webs.
Other tables arriving after us (including a large table of 20) were seated & fed before us. Waitress kept wanting reassurance that we were not angry with her until we had enough & left without our meal.
Chef approached us (sweating & smelling of fried food) not to apologise but to show us time on food order tickets explaining that we were being served in order of attendance ... ummm, we were the first in our section to arrive yet other tables arriving after us have ordered & been fed while we're still waiting on food!
$48 later for drinks & tip we left.
I seriously recommend you NOT GO there unless you intend to be disappointed!

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1  Thank Popo1969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 July 2014

We went to this restaurant in July 2014.

A waitress came 10 minutes after we had our table! We order our drinks and another waitress came to see us another 10 minutes later! Our meals arrived 25 minuter later... our kids were getting crazy! And the restaurant was empty!

They put a publicity that says kids eat free.... but they charged us there meals. The manager is a thief for a couple of dollars... it was horrible.

The food was also horrible. Our steak were too cook and they forgot to put chicken in the chicken nuggets of the kids.

They put the tip on the bill to force us to pay for it even if everyting was terrible! Finally, they never came to gave us our change.... it was a couple of dollars, but it was for the sake of it.


DON'T GO THERE... IT'S A NIGHTMARE!

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1  Thank JFlaventurier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 July 2014

i have been reading the reviews about wild jacks , i can't believe the reviews people have written !
we have told our friends and family to visit wild jack when they came to orlando because we loved this place so much. well we will return next thursday and as soon as we unpack thats the first place we shall go .. so i shall write another review once we've been .. (hope its a good one !! ) but it will be honest.

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Thank diane b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 July 2014

My wife and I dined at Wild Jacks over the July 4th weekend. Service was good. Waitress polite. Restaurant was clean. I ordered steak and mashed potatoes with a side salad. The salad was served on a small saucer. I ordered my steak medium well. It was delivered rare. Our waitress kindly took it back. Steak was OK...not worth the price on the menu. Too many other places to eat on International Drive.

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1  Thank Marvin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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