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Hilton Grand Vacations at Tuscany Village
Ranked #36 of 341 Hotels in Orlando
Certificate of Excellence
Reviewed 17 February 2014

We arrived after a long flight from the UK and we got a very warm friendly welcome - the one bedroom suite we received was amazing and very comfortable everything you would expect from a hotel and the grounds of the hotel are super amazing many lakes and waterfalls beautiful

Absolutely A class and amazing service

Stayed: February 2014, travelled as a couple
3  Thank Jmackinnon1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,410 - 2,416 of 4,864 reviews

Reviewed 16 February 2014

We are club members in the Hiltons Grand Vacations Hotel program and stayed at the Hilton GV on International Drive in Orlando, Fl. We found the hotel personnel and staff to be very nice and helpful. The rooms were excellent and well maintained. Due to the weather, we were not able to swim in their excellent swimming pool, which was large and located in a very nice setting. We will have no problem staying at any of the Hilton Grand Vacations Hotels.

  • Stayed: February 2014, travelled with family
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Review collected in partnership with Hilton Grand Vacations
Thank Thomas E. D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 February 2014

This was one of my great experiences in Florida. The apartment was bright & spacious & it was equipped with everything but food & beverage. The kitchen is complete with appliances, cutlery & cooking utensils. The lounge is beautifully furnished & has a pull out couch for those who need it. The bedrooms & bathroom are of the highest standard & again they are fully stocked with towels, linen & an assortment of soaps & vanity items. Outside there are swimming pools & jacuzzis & a convenience store which is very well stocked. I would be very happy to go back there again.

Room Tip: Rooms overlooking the pools are more pleasant
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  • Stayed: January 2014, travelled on business
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Thank silverfox711
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 February 2014

Very impressed from the time we checked in until we checked out. This suite was very comfortable with a superb bath - deep tub with jets, large separate shower and great towels. Everything is very clean and my husband were pleased to find a washer and dryer. This property is right next to Premium Outlet Mall which was a great place to visit since we were in Orlando when it was raining and cold. The hair dryer died while there and the microwave had an issue. I called to report it and people were there almost before I hung up the phone - very good service. This is a great place to stay. I just hope the sun is shining the next time we visit.

  • Stayed: January 2014, travelled as a couple
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Thank ptheele
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 February 2014

Had to repeatedly call the front desk to solve simple problems like a non-working toaster and room service. It took four phones calls one day to get a toaster that worked. Over the three night we had to keep calling to get the room serviced which never happened before 4pm on any of the days we stayed there.

  • Stayed: February 2014, travelled as a couple
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Review collected in partnership with Hilton Grand Vacations
Thank Michael Gerard S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hiltongrandvacations, General Manager at Hilton Grand Vacations at Tuscany Village, responded to this reviewResponded 25 February 2014

Thank you for your feedback. We sincerely apologize for the ridiculous frustration we caused you by failing to respond to your seemingly simple requests in a prompt and timely manner, as we obviously should have. With this in mind, while there is obviously nothing we can do to change what you experienced, if you wouldn’t mind dropping Darren Gray, our Guest Services Manager, a quick line at dgray@hgvc.com so we can back track on your specific requests to determine where the breakdown occurred, in an effort to minimize the risk of another Member or Guest being similarly inconvenienced, it would be greatly appreciated. Again, we apologize for letting you down and hope you’ll consider giving us another chance to show you the type of outstanding service our resort is renowned for. Kind regards!

Peter M. Merrill
General Manager HGV Orlando Resorts

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 February 2014 via mobile

These suites are very comfortable but a little dated inside. The appliances are from the black era. The bed is very comfortable with down pillows. The bathroom has a deep jacuzzi tub with thick plush towels. The room has a washer and drier. Our single room had 2 tvs, couch, sinning room table. The pool was heated to about 84 degrees and was very comfortable. It was Friday, so they had an entertainer playing the guitar and singing. They played bingo around the pool for $5/ card. If you want to use their shuttle it costs $9/ rider to Epcot and from there you can catch a Disney shuttle to the other parks.

  • Stayed: February 2014
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1  Thank Ramadama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 February 2014

Love the location,room was clean and so nice!,,washer and dryer,like a all apartment with everything you need!,,went there with wife and daughter for 7 days,,,great place to stay people,, very nice overall!!!..

Room Tip: you must go there!!!
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  • Stayed: February 2014, travelled with family
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Thank Andres P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Grand Vacations at Tuscany Village

Address: 8122 Arrezzo Way, Orlando, FL 32821-6849
Region: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Family Hotel in Orlando
#35 Business Hotel in Orlando
#40 Romantic Hotel in Orlando
Price Range: £102 - £190 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Grand Vacations at Tuscany Village 3.5*
Number of rooms: 720
Official Description (provided by the hotel):
A beautiful family resort, Hilton Grand Vacations at Tuscany Village is just minutes to Orlando's world famous attractions including Walt Disney World(R), Universal Orlando(R), SeaWorld(R) Orlando, Aquatica(R) and is adjacent to Orlando Premium Outlets(R) - Vineland Ave. Guests of Hilton Grand Vacations at Tuscany Village enjoy a remarkable family vacation experience from the elegantly appointed studios, one and two bedroom suites to the abundant resort activities. Hotel views include fabulous swimming pools, water features and a bird's eye view of the lush 34-acre resort grounds inspired by the beauty and ambiance of Tuscany. ... more   less 
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Also Known As:
Hilton Grand Vacations Suites On International Drive Hotel Orlando
Hilton Grand Vacations Club Orlando
Hilton Orlando
Hilton Grand Vacations Club International Drive
Hilton Grand Vacation Club Orlando
Orlando Hilton
Hilton Grand Vacation Club International Drive
Hilton Grand Vacations At Tuscany Village Orlando, Florida

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