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“Nice place to stay”

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Hilton Grand Vacations at Tuscany Village
Ranked #35 of 340 Hotels in Orlando
Certificate of Excellence
Reviewed 8 May 2014

I would stay at this Hilton again. Very clean and well maintained property. Except for a long checkout wait, I was impressed with the Hotel staff and they did a great job meeting every need. The beds are excellent and the room was furnished with nice furniture. Kitchen had everything my home has in working order. I would stay at a Hilton agian.

  • Stayed: May 2014, travelled with family
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Review collected in partnership with Hilton Grand Vacations
1  Thank Richard N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,317 - 2,323 of 4,897 reviews

Reviewed 7 May 2014

Took the family for an amazing vacation and could not be more pleased with the end result.Front desk was extremly helpful allong with all of the staff. The restaurent had a bit of a wait but the end result was well worth it great food ! See you next year

  • Stayed: April 2014, travelled with family
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Thank M B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 May 2014

The suite is very comfortable and the staff are warm and efficient. The location is quite good for shopping because it closes to the Outlets. It takes less than 30 minutes to the Int'l airport. My family enjoyed our stay in the hotel very much.

  • Stayed: May 2014, travelled with family
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Review collected in partnership with Hilton Grand Vacations
Thank Hongyan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 May 2014

Nice property overall but room needs updating. I had a "studio" which is a basic hotel room plus minifridge and microwave. A lot of room to room noise. Poor lighting, very hard to read anything. The TV was pathetic, no HD at all and no premium channels(at least good HD was at the bar so I could watch NBA playoffs without my eyes bleeding). Sleep quality no better than average, well short of what I sleep on at home. Common areas are nicely kept. Food was very forgettable. Staff was very nice and attentive. Location is great, we did more shopping than anything else as the outlet mall was a short stroll from our room. Lots of kids and seniors. Went to the timeshare sales thing, less painful than others and the property they illustrate is a lot fresher, brighter etc. but I still don't see the value.

Room Tip: Try to be by the gates to the mall for easy in and out access with your room key.
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  • Stayed: April 2014, travelled as a couple
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1  Thank robert o
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hiltongrandvacations, General Manager at Hilton Grand Vacations at Tuscany Village, responded to this reviewResponded 16 June 2014

Thank you for your comments. We truly appreciate your kind words about the attentive nature of our staff and are glad you found our common areas to be nicely kept and the location of the resort to be great. At the same time, we’re also pleased to tell you that during the latter part of May, we successfully upgraded all of our in-house TV programming to High Definition, so the concern you had with the picture quality in your room, should be a thing of the past. Again, we appreciate your feedback, and assure you as always, it will be used in a positive proactive manner moving forward. Thanks again!

Peter M. Merrill
General Manager HGV Orlando Resorts

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 May 2014

Visited this hotel for a 3 night stay (timeshare tour offer) in a studio. First strike, right at the elevator, very noisy... Second strike, a large family checked into the adjacent unit at 1:30 AM, (connecting door) with kids running wild and parents yelling, and third strike, no where near enough parking for a place this size, if you return after 9 PM you will be sorry, and have a very long walk from the front complex. Otherwise, room was nice, clean, but more a hotel room then a studio one bedroom. Oh, and a super pushy sales pitch as well...

Room Tip: Away from the elevator, and building 1 has the most parking available.
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  • Stayed: May 2014, travelled as a couple
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1  Thank dittymau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hiltongrandvacations, General Manager at Hilton Grand Vacations at Tuscany Village, responded to this reviewResponded 16 June 2014

Thank you for your feedback. Although we’re glad you found your room to be nice and clean, we sincerely apologize for any misunderstanding about the size of our smaller studio units, compared to our larger one and two bedroom units, both of which have a full size kitchen, as well as your less than considerate neighbors who interrupted your sleep at 1:30in the morning. Again, we appreciate the feedback and wish you nothing but the best!

Peter M. Merrill
General Manager HGV Orlando Resorts

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 May 2014

The buildings and grounds were beautiful. Our 2-bedroom unit was perfect for our family (good size and the patio was fully screened). We also enjoyed walking over to the outlet mall next to the complex.

  • Stayed: May 2014, travelled with family
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Review collected in partnership with Hilton Grand Vacations
Thank Robert Christop... R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 May 2014

Our party of six just returned from our second stay at the HGVC on I-drive. We had a 2-bedroom unit. The resort is paradise and the friendly staff have obviously been well trained to offer exceptional service.

We loved the location just beside the outlet mall, a publix across the street and an I-ride/bus stop in front of the propriety. This time we did rent a car as opposed last time that we manage to go to discovery cove, seaword and aquatica quite easily by I-ride/bus.

Also there are several restaurants near the hotel and its an easy drive to Disney, Seaword and Universal.

We were invited to the time share talk and although we are members and explained that we were not interested in upgrade they insisted, also the next day the was supposed to rain so we sad "what a heck, let´s do it" . They offer us in exchange some "discounted" tickets for different parks but we were not interested because they were almost the same that we found on the web or a $100 gift card, so I asked for the gift card for Macy´s AND 4 express passes for seaword (you now if you don't ask, you don't get!). So they said it was ok and they delivered. The talk took about 2 hr and just explained some general info, there was no pressure to buy and the salesperson was very kind.

They have several webber summit BBQ grills that we used it several times. What a great vacation!! Don't hesitate to stay there.

  • Stayed: April 2014, travelled with family
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2  Thank JoRamonfaur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Grand Vacations at Tuscany Village

Address: 8122 Arrezzo Way, Orlando, FL 32821-6849
Region: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Family Hotel in Orlando
#35 Business Hotel in Orlando
#40 Romantic Hotel in Orlando
Price Range: £100 - £190 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Grand Vacations at Tuscany Village 3.5*
Number of rooms: 720
Official Description (provided by the hotel):
A beautiful family resort, Hilton Grand Vacations at Tuscany Village is just minutes to Orlando's world famous attractions including Walt Disney World(R), Universal Orlando(R), SeaWorld(R) Orlando, Aquatica(R) and is adjacent to Orlando Premium Outlets(R) - Vineland Ave. Guests of Hilton Grand Vacations at Tuscany Village enjoy a remarkable family vacation experience from the elegantly appointed studios, one and two bedroom suites to the abundant resort activities. Hotel views include fabulous swimming pools, water features and a bird's eye view of the lush 34-acre resort grounds inspired by the beauty and ambiance of Tuscany. ... more   less 
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Also Known As:
Hilton Grand Vacations Suites On International Drive Hotel Orlando
Hilton Grand Vacations Club Orlando
Hilton Orlando
Hilton Grand Vacations Club International Drive
Hilton Grand Vacation Club Orlando
Orlando Hilton
Hilton Grand Vacation Club International Drive
Hilton Grand Vacations At Tuscany Village Orlando, Florida

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