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“great place to stay”

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Hilton Grand Vacations at Tuscany Village
Ranked #36 of 337 Hotels in Orlando
Certificate of Excellence
Poughkeepsie, United States
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“great place to stay”
Reviewed 9 July 2014

Near the church and shopping area. The place is nice the only problem is when you come late you have no more parking space near your building and you park near the registration area a get a shuttle to your building.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Grand Vacations

Helpful?
3 Thank Alicia D M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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4,498 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (831)
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Delray Beach
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 July 2014

We love staying at this resort! We are owners, but this location is excellent. They have many activities for kids if one opts not to go to the parks. It is next door to the Premium Outlets, which is a short walk. They even offer to fill the fridge before you arrive for a nominal charge!! The suites are large and quite comfortable.

  • Stayed July 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Grand Vacations

Helpful?
1 Thank Fran R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oklahoma
Level Contributor
59 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 8 July 2014 via mobile

Our room was decently clean. The shower needed more attention. Housekeeping didn't vacuum our entire stay though. No restaurants other on site pizza delivery. The pool needs help. Tiles missing and algae build up in places. Outside grill was broke. Other than that it was OK. This Diamond will stay at the Orlando Hilton next time.

Stayed July 2014, travelled with family
Helpful?
2 Thank Plinker007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sedgefield, County Durham
Level Contributor
79 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 8 July 2014

Stayed here for a few nights before we flew back to the UK. The hotel complex is massive which makes it very impersonal. However, it is well located for the outlet stores and for getting to the various theme parks.

Room Tip: The cleaning staff were extremely loud early in the morning. I suspect we had a room where they cong...
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  • Stayed June 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank WaltonReviews
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hiltongrandvacations, General Manager at Hilton Grand Vacations at Tuscany Village, responded to this review, 14 August 2014
Thank you for your brief post. We’re pleased to hear you thought our resort was well located and sincerely apologize for the noise you heard in the morning which put a damper on your overall experience before flying back to the UK. Thank you again!

Peter M. Merrill
General Manager HGV Orlando Resorts
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Armagh, United Kingdom
Level Contributor
36 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 8 July 2014 via mobile

A fantastic place to stay for holiday makers of all ages.Location wise the main attractions (Disney Land, Sea World and the likes) are no more than half an hour away.An outlet mall is literally next door with some great deals if your prepared to shop around. The majority of rooms look out on a picturesque lake and despite its central location it it's not overly noisy at night. The pool area is well run with a bar that offers reasonable priced drinks and tasty snacks. The recreation team organised fun events such as a "dive in movie" and volly ball tournaments. The poll itself was big and very fun, there were also two large jacuzzis located around the pool area.There was a games room with various arcade titles and two pool tables which was free to play.there was also a computer room with 4 modern computers and a small gym with various cardio machines and dumb bells.

A very enjoyable holiday and a great resort for family's

Stayed July 2014, travelled with family
Helpful?
1 Thank ConorBhoy97
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suntree, Florida
Level Contributor
60 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 156 helpful votes
Reviewed 7 July 2014

I booked this hotel for my husband and I and started panicking after realizing it was a family resort. Some of the reviews spoke about noise. We are light sleepers and I would have cancelled if our stay wasn't pre-payed through AMX.

When I walked into the lobby it was crazy with kids running around and loud karaoke blasting from the pool area. I threw myself on the front desk mans mercy and asked if there was any quiet areas. We had booked the one bedroom suite. He put us in the Warwick area facing the parking lot. Two nights and three days of silence! It was wonderful. The room was huge, clean and the shower though small, had hot water and great water pressure.

There was plenty of parking, we walked the grounds and the pool looked great. We didn't use any of the services but this was a kids paradise.

I wish I had gotten the name of the man who put us in that beautiful quiet room. I went back to the lobby the next night but he wasn't there. If you see the friendly front desk guy from the burgh, give him my thanks.

Room Tip: This is not a couples hotel. Wonderful for families but not for those looking for a quiet place to...
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  • Stayed July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
3 Thank ariesfire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Francisco, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 6 July 2014

This place is decent, but nothing spectacular. I stayed here based on a combination of good value and good reviews and I just don't get it. The only thing I can conclude is people who stayed here and wrote these reviews are either not very well traveled or just don't know something good when they see it.
When you first arrive and see the buildings, there's nothing that says "I definitely chose the right place." It looks so much better in the pictures.
The staff is very nice when you check in, but inevitably they get to the timeshare sales pitch. And be forewarned, they are very well trained at not taking no for an answer. It's almost insulting. If you're not a member here, be prepared to get hounded.
As for the rooms: they are well decorated, clean and comfortable and the bathrooms are nice. But the problem I had with them is they're quite noisy. You can hear your neighbors like they're in there with you. It basically comes down to cheap construction.
The pool was nice but nothing special. They had some poolside activities that engaged the guests and and kept the kids busy. The bar and food there were good, but I didn't see anybody serving people in the lounge chairs like they do at nicer hotels. You had to get up and go order it.
If you come back later in the evening, there's no parking. You have to park in the back and they'll give you a ride in a golf cart.
It's within walking distance of the outlet mall and a grocery store, which was convenient.
All in all, it is a decent property that is clean and well maintained and the staff definitely tries. But there's nothing outstanding about this place. I've been around the world many times and I've stayed in everything from dumps to the finest places money can buy so I can tell you first hand, this place is just slightly above average. I'm baffled by all the five star reviews here.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank James C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hiltongrandvacations, General Manager at Hilton Grand Vacations at Tuscany Village, responded to this review, 11 August 2014
Thank you for your feedback. Although we’re pleased you found your room to be clean and comfortable, and our staff nice, we regret your overall impression of the resort was less than outstanding. None the less, we appreciate you giving us a try and assure you we will use your feedback in a positive, proactive manner moving forward. Thank you again!

Peter M. Merrill
General Manager HGV Orlando Resorts
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Grand Vacations at Tuscany Village

Property: Hilton Grand Vacations at Tuscany Village
Address: 8122 Arrezzo Way, Orlando, FL 32821-6849
Region: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Family Hotel in Orlando
#35 Business Hotel in Orlando
#40 Romantic Hotel in Orlando
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Hilton Grand Vacations at Tuscany Village 3.5*
Number of rooms: 720
Official Description (provided by the hotel):
A beautiful family resort, Hilton Grand Vacations at Tuscany Village is just minutes to Orlando's world famous attractions including Walt Disney World(R), Universal Orlando(R), SeaWorld(R) Orlando, Aquatica(R) and is adjacent to Orlando Premium Outlets(R) - Vineland Ave. Guests of Hilton Grand Vacations at Tuscany Village enjoy a remarkable family vacation experience from the elegantly appointed studios, one and two bedroom suites to the abundant resort activities. Hotel views include fabulous swimming pools, water features and a bird's eye view of the lush 34-acre resort grounds inspired by the beauty and ambiance of Tuscany. ... more   less 
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Also Known As:
Hilton Grand Vacations Suites On International Drive Hotel Orlando
Hilton Grand Vacations Club Orlando
Hilton Orlando
Hilton Grand Vacations Club International Drive
Hilton Grand Vacation Club Orlando
Orlando Hilton
Hilton Grand Vacation Club International Drive
Hilton Grand Vacations At Tuscany Village Orlando, Florida

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