Well, it is move in week again at UCF so we stayed here again. this time we did not get the room we wanted and ended up getting one up front facing Alafaya Trail and the traffics . I was told no rooms available in back so we were stuck with racing college kids gunning their engines at 0200 in the morning!
Also need to teach front desk clerk that they should put people on hold while when some one like my family is standing there after waiting patiently while they continue to answer phone and delay our check in time... Kinda rude and a great surprise to us!
Breakfast was indeed good but somehow it seems they are cutting back on keeping the food warm near the end of serving time, the potatoes were cold!
I mentioned the road noise and our sleepless night but no mention of reducing our bill or giving us credi points, only sorry it is a busy street!
Now we do love this place however how do you get the management to make changes, I see their answers but no results when we come back to visit, come on u can do better!!!!!
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