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“Sweet!!”

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Wyndham Bonnet Creek Resort
Ranked #82 of 337 Hotels in Orlando
Certificate of Excellence
GreenLeadersSilver level
Sykesville, Maryland
Level Contributor
35 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Sweet!!”
Reviewed 18 August 2014 via mobile

Time share resort. Beautiful grounds and great pools. We were on the 13th floor with a room number ending in 5. Building 5 facing the pond and pools was great for watching MGM fireworks. Had a two bedroom two bath suite with huge dining table and well equipped kitchen. Lots of room for four. Actually sleeps eight. Very impressive decor. Beds not very comfortable. Shower is wimpy with the air infused water. If you don't have a car you have to eat on the property or cook in the nice kitchen. Nothing within walking distance. There may be a fee for park shuttles. I haven't checked if the parking fee was included in the timeshare fees or if it was an additional cost. My family loved it.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank folks41298
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Janos J, at Wyndham Bonnet Creek Resort, responded to this review, 26 September 2014
Thank you for the kind words. We will share these with our staff. We are glad to hear you enjoyed your stay.

Again, thank you for reaching out and we look forward to your next visit.

Giselle Rosquete
Guest Services Supervisor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3,740 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (1,155)
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English first
Level Contributor
54 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 18 August 2014 via mobile

We arrived on August 14th and we were assigned a room in tower 1 on the first floor and there were roaches. Then we were moved to tower 4, floor 3 & encountered an infestation of ants. It was disgusting. And, wyndham did not adequately compensate us which is a real shame. Wyndham is supposed to be a classy place and we had bugs in not one room but 2. Such a disappointment.

  • Stayed August 2014
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
12 Thank Stacey C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Janos J, at Wyndham Bonnet Creek Resort, responded to this review, 26 September 2014
We are so sorry to hear about your experience. We know this must have presented an extreme inconvenience during your visit. We take the health and comfort of each guest very seriously. Please rest assured that our properties work closely with environmental health professionals to effectively intervene and manage any potential infestations. We are looking into your specific issue and will be reaching out to further discuss your comments. Thank you for making us aware of this situation so we have the chance to make it right.

Giselle Rosquete
Guest Services Supervisor
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chester, Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 August 2014

The Harris's
My wife and I really enjoyed our stay. This really is a resort of excellence!! We have stayed at other Wyndham resorts and the Bonnet Creek resort by far is the best. Great Staff,rooms, and the grounds are maintained daily. This place is beauitful and immaculate. Great for the Kids and family. There is so much to do here. We will be back!!

  • Stayed May 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dorothy795
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Janos J, at Wyndham Bonnet Creek Resort, responded to this review, 26 September 2014
Thank you for the kind words. We will share these with our staff. We are glad to hear you enjoyed your stay.

Again, thank you for reaching out and we look forward to your next visit.

Giselle Rosquete
Guest Services Supervisor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jacksonville, Florida
Level Contributor
112 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 17 August 2014

My family of four booked a two night stay in a 2-bed, 2 bath presidential suite. We tried to check in early to avoid the long lines i had read about. Check in starts at 4:00 and we arrived around 3:00. We were told our room wasn't ready....no big deal.....so we decided to walk around the grounds and then went to Downtown Disney for a bite to eat. We finally received a call at 5:45 that our room was ready. With check out at 10:00 am, I do not feel anyone should have to wait until 5:45 for a room to be cleaned and ready. The staff in the main hotel check in area wasn't the friendliest. They did ask, but did not bother us, about listening to there timeshare pitch.

The presidential suite was amazing!!! Granite counters in kitchen and bathrooms. The kitchen is stocked fairly well with stainless steel appliances and an ample amount of dishes, glassware and silverware. The pots and pans are in decent shape also. Flat screen TV's are in each bedroom and another large one is in the living room. Full size washer and dryer is a plus also. Our bed was very comfortable.

We were on the 16th floor in Tower 6 with a beautiful view of the hotel lake, pools and Disney parks. At night we could see some of the fireworks from Epcot and Hollywood Studios. They open a room in Tower 1 at 8:45 for better viewing of the fireworks at Epcot and Magic Kingdom.

They have 5 pools, 8 or 9 hot tubs, two lazy rivers and two water slides on site and all are very nice. They offer activities throughout the day, some are free while others you have to pay a few bucks. They have a 18-hole mini-golf course on site, which is free. Check out there activities calendar. Each night they have a dance party by one of the pools frm 6:30-9:30. Our kids (13 and 11) said they had a great time. They also have about 12 gas grills on the property to be used on a first come first serve basis. They are in the process of building an additional grilling area....they can sure use more grills because there were plenty of people grilling, including us. There are a couple of picnic benches near the grills also.

We only stayed a couple of nights, but we wish we could have stayed longer. If not for the wait for the room to be ready and the staff in the main resort check in area this hotel would have received 5 stars. The check in staff in Tower 6 was very good. We had Joshua and he was very pleasant and informative.

We will definitely go here again.

  • Stayed August 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
1 Thank DS422
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Janos J, at Wyndham Bonnet Creek Resort, responded to this review, 26 September 2014
We apologize for your delay at check-in. We know after a long day of traveling the last thing you want to do is wait to get into your room. We will be making some changes to ensure our guests are checked into their units on time. With your feedback we can continue to enhance the guest experience. Thank you for guiding us on what needs improving.

Giselle Rosquete
Guest Services Supervisor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Placitas, New Mexico
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 17 August 2014

I wanted to pass along a few comments abort our last stay at the bonnet Creek Resort in Orlando FL on 8/8/14 for 3N is a 2 BD unit 6302. As always the grounds are very well maintain. We live about an hour away so we take many 'stay-cations' at BC. Over the past year the check-in lines have become longer and longer and it appears that the number of desk staff has reduced. 30 minutes in line and then another 30 minutes for an available unit for VIP Gold owners who arrive at 2:45pm, is disappointing. Of more concern is the unit itself. We bring our own food so the kitchen is important to us. The refrigerator on the max setting only maintained 44 degrees. I always bring a room and a food thermometer. The AC would not go below 74 and the humidify was high. We checked the AC filter and it was very used. It was replaced once we called. Both toilet bowls had a black funk around the upper rim. The 2nd bath floor had hair in the corner and a ring on the floor where the mop bucket was set. A minor point that comes up every time is that there is no information in the room about the TV channel lineup or more importantly, local listings and the front desk never has any document to help. I write you because as an owner I want BC and all of Wyndham to be as good as it was several years ago and I see a steady decline in service and housekeeping at BC. Thank you for your time.

Room Tip: Disney, Disney, Disney. Have a rental car to eat out. The food on the property is VERY expensive.
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  • Stayed August 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Matthew B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Janos J, at Wyndham Bonnet Creek Resort, responded to this review, 26 September 2014
We sorry to hear you experienced some difficulties during your stay. This is certainly not our Wyndham standards. We will have our maintenance team look into these issues to eliminate any future occurrences. We strive to provide top of the line accommodations for all our guests and your feedback will help us to do so.

Giselle Rosquete
Guest Services Supervisor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
West Palm Beach, Florida
Level Contributor
250 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed 15 August 2014 via mobile

Really enjoyed my stay here. The rooms were nice, clean, great bathrooms, big pool, nice patio and inside bar and Seafood Blu restaurant that had some great sushi. Workers were friendly especially the event staff. They had a nice exercise room as well. Safe and efficient parking garage for self parking. This hotel is on Disney property so it's right next to the parks. Close to Epcot and downtown Disney.

Stayed August 2014, travelled on business
Helpful?
Thank Taylor200
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Janos J, at Wyndham Bonnet Creek Resort, responded to this review, 26 September 2014
Thank you, for the kind words. We will share these with our staff. We are glad to hear you enjoyed your stay.

Again, thank you for reaching out and we look forward to your next visit.

Giselle Rosquete
Guest Services Supervisor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Ramon, California
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 15 August 2014

We stayed here for 4 nights and it was a wonderful stay overall. The property is top class with all amenities, good customer service, excellent location. We stayed in tower 6 and it does have kitchen and is part of the resort and not hotel as previously mentioned below by an another reviewer. Tower 6 has all guest facilities check-in desk like mini-golf, arcade games, pool table, wii and xbox games etc. Each tower has it's own swimming pool and each one is different. Tower 6 had a pirate ship style water slide, tower 5 had lazy river etc. Being in orlando with kids, we unfortunately did not have lot of time to spend on the resort rather exhausting our time at universal and disney.

The bellmen were wonderful and always had smile of whatever we asked them. Being in the resort, there were no house keeping unless you stay for 7 days or more. Free parking, free wifi in the room, free towel service at the pools, overall a great value and enjoyable stay at Wyndham bonnet creek.

Room Tip: Tower 6 is a good place to stay.
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  • Stayed August 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Skkavi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Janos J, at Wyndham Bonnet Creek Resort, responded to this review, 26 September 2014
Thank you, for the kind words. We will share these with our staff. We are glad to hear you enjoyed your stay.

Again, thank you for reaching out and we look forward to your next visit.

Giselle Rosquete
Guest Services Supervisor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Wyndham Bonnet Creek Resort

Property: Wyndham Bonnet Creek Resort
Address: 9560 Via Encinas, 9560 Via Encina, Orlando, FL 32830-8474 (Formerly Fairfield Bonnet Creek)
Phone Number:
Region: United States > Florida > Central Florida > Orlando
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#18 Top resorts Hotel in Orlando
#19 Green Hotel in Orlando
#64 Romantic Hotel in Orlando
#75 Business Hotel in Orlando
#79 Family Hotel in Orlando
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Wyndham Bonnet Creek Resort 3.5*
Number of rooms: 1100
Reservation Options:
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Also Known As:
Wyndham Bonnet Creek Hotel
Wyndham Orlando
Fairfield Orlando At Bonnet Creek Resort
Bonnet Creek Resort Orlando
Orlando Wyndham
Fairfield Bonnet Creek
Bonnett Creek Resort
Wyndham Bonnet Creek Resort Orlando, Florida

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