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“Great location, beautiful refurbished unit”

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Marriott's Imperial Palms Villas
Ranked #193 of 338 Hotels in Orlando
Certificate of Excellence
Level 3 Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Great location, beautiful refurbished unit”
Reviewed 8 May 2014 via mobile

I was able to use my vacation club points and stay here for four nights. The location was incredible as it is outside of Disney World. The unit was recently refurbished. I got a three bedroom which was huge and immaculate. Everything looked brand-new inside except for the master bathroom. It had a washer dryer and a full kitchen. The actual grounds of the resort was disappointing. The pool at the Marriott imperial palms was tiny and the pool at the Main building was okay. We went next-door to the Marriott world resort which had an incredible pool. The hotel recommended taking the shuttle bus which was very easy. The staff at the resort were very accommodating. The actual outside of the timeshare looks rundown compared to other Marriott timeshares I have stayed at.

Stayed April 2014, travelled with family
Helpful?
2 Thank Neil B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan N, Corporate Customer Care Manager at Marriott's Imperial Palms Villas, responded to this review, 22 May 2014
We appreciate your positive Tripadvisor review Neil! Thank you for staying with us at Marriott's Imperial Palms Villas and we look forward to seeing your family again soon!
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185 reviews from our community

Traveller rating
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    3
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129
8
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5
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (46)
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florida
Level 4 Contributor
32 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 6 May 2014

Just back from a girls weekend in Orlando & we all loved the villa. Got there around noon on Friday and although our unit was not ready, the girl at the front desk (Katie was her name, I think) spent a lot of time searching for other options. Ultimately we decided to keep the original one, so we headed out for lunch. We got a call around 230p saying it was now ready (check in is 4p, so this was a bonus). There were 3 of us in a 2 BR unit, and we had more than enough room. The kitchen is large & well equipped. It was very nice to have a "real" coffee pot, and not one of those little 2 cup things that most regular hotel rooms have. Beds were very comfortable & the bathrooms (2 of them) had plenty of towels & always enough hot water. Jetted tub in the master BR was a nice surprise! The overall décor of the unit was very pleasant.

At check in, we were given a list of resort activities. Most are free, but some do have a small charge. Unfortunately it rained 2 of the 3 days we were there, so we did not get a chance to try them out!

Location is great for theme parks, outlet mall shopping & International Drive restaurants/activities.

I would definitely stay here again!

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank ksg1119
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan N, Corporate Customer Care Manager at Marriott's Imperial Palms Villas, responded to this review, 22 May 2014
We are happy to hear you loved your stay at Marriott's Imperial Palms Villas! Thank you for the five-star TripAdvisor review and we hope to see you again on your next vacation in Orlando!
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Huddersfield
Level 5 Contributor
58 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 4 May 2014

We recently visited the Imperial Palms and enjoyed the stay. The accomodation is only about 5 mins drive from Disney, so in a great spot. The accomodation is clean, tidy and the staff are very friendly. We had a 3 bedroom villa which was of a good size altough the balconies are small.
The pool at the hotel is tiny, however a 5 minute walk to the nearby Marriot Wold Centre is definitely worthwhile, it has a huge pool complex which can be used free of charge (with the exception of the water slide).
The Marketplace shop is quite small and there are no restaurants at the villas.
We all enjoyed our stay and would stay again.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank KAB1122
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan N, Corporate Customer Care Manager at Marriott's Imperial Palms Villas, responded to this review, 22 May 2014
Thank you for making Marriott's Imperial Palms Villas a part of your vacation in Orlando! We appreciate your TripAdvisor review and hope you will return soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Louisville, Kentucky
Level 6 Contributor
539 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
Reviewed 1 May 2014

we got a 3 bedroom unit over looking the golf course. There was a small pool beside the unit with larger pools on property near by. The unit had everything we needed for a great vacations. The kitchen was well stocked. The bathrooms had plenty of towels and soap. The unit was really clean. The staff was friendly and helpful. They checked with us each day to see if we needed anything. There were 4 restaurants within the complex. All were wonderful! We loved the breakfast buffet. This was an amazing complex and we will return.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank betagirl67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan N, Corporate Customer Care Manager at Marriott's Imperial Palms Villas, responded to this review, 22 May 2014
We are happy you had a perfect vacation at Marriott's Imperial Palms Villas! Thank you for staying with us on your trip to Orlando and we look forward to welcoming you back soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Richmond, Virginia
Level 6 Contributor
98 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 19 April 2014

We stayed here Spring Break 2014 as a base for Universal Studios. The condo we had was ENORMOUS. There were only 4 of us, and 8 could have easily fit. The master bath was huge and had a nice whirlpool bathtub. We were next to the tiny pool, which I liked, but the kids would want to be close to the bigger pool at the clubhouse. They offer a free shuttle up to Marriott World Center and the big pool and water park (extra fee) up there as well as a tiny "amusement" area inside. The staff were extremely friendly and helpful and the whole resort was spic and span. This resort is very close to Disney, so it is an excellent base of operations for those parks.

The only drawbacks: 1) They advertise free WiFi. It is indeed free, but the service is terrible. It was spotty at best and there was no way to download anything, much less stream any videos on your device. The staff seemed stressed out about WiFi discussion, so I didn't complain too much about it. 2) Stray cats? Or resort cats? I am a HUGE animal lover, and I'm happy that there are resident cats on the property. I understand that depopulating central Florida of feral cats is an impossible task, so I just wonder if the management should take a bold leap and consider a T-N-R program for these babies. They are clearly young and from the same family, and many are friendly. The kids asked a million questions about whether someone was feeding and taking care of the cats. They are hanging around the resort and people were interacting with them, so I assume they are being fed somehow. Please take the extra step of having them neutered before you end up with an out of control problem.

Room Tip: If you like a quieter area, stay in the last building near the small pool. The larger pool has more...
See more room tips
  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SanDar1972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan N, Corporate Customer Care Manager at Marriott's Imperial Palms Villas, responded to this review, 22 May 2014
Thank you for staying with us at Marriott's Imperial Palms Villas! We are happy to hear your family loved the spacious villas and being next to Walt Disney World. We also appreciate your feedback on the internet and will share your comments with the resort leadership. The resort is currently working with local animal shelters to find a solution to the cats that populate the area. Thank you again for your review and we hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Redwood City, California
1 review
Reviewed 19 April 2014

Stayed at the Imperial Palms last week and we were very pleased. The villas comfortably accommodated the 6 of us (including 2 kids and grandparents). The amenities were great and split floor plan with having 2 bedrooms/1 bath at one end of the villa gave enough privacy for our family of 4 with the grandparents staying in the master suite. The location was close to Disney, restaurants, shopping. The daily cleaning service was welcomed. The villas were remodeled inside and had updated decor so other than the outside of the building looking a bit dated, the accommodations were nice. And, it's a short 7 - 10 minute walk to the Marriott World Center which has a Starbucks for my morning fix!

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bingky73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MVCI_Executive, Customer Care at Marriott's Imperial Palms Villas, responded to this review, 22 April 2014
Thank you for your positive TripAdvisor review! We are happy to hear your family enjoyed their spacious villa and the Starbucks that is close-by. Please visit us again on your next trip to Orlando!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ann Arbor, Michigan
Level 3 Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 3 April 2014

I have stayed at Sabal Palms, Royal Palms and several other Marriott vacation clubs in the area. Imperial Palm is my least favorite of these. Great location for theme parks. Good for golf getaway or family. I thought It had an odd layout and unattractive decor. Pool wasn't great and I couldn't use the barbecue grills without being surrounded by about a dozen or more feral cats! The pack and play we requested was old and unusable. Staff were friendly and helpful. I always like using a timeshare when traveling with family. Overall it was adequate but unimpressive.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank AHDonlad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MVCI_Executive, Customer Care at Marriott's Imperial Palms Villas, responded to this review, 3 April 2014
We appreciate your Tripadvisor review of Marriott’s Imperial Palms Villas. Our team takes your feedback seriously and apologize for not exceeding your expectations. We will share your comments with the appropriate managers as we continue to enhance our guest experience. Thank you again for your Tripadvisor review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Marriott's Imperial Palms Villas

Property: Marriott's Imperial Palms Villas
Address: 8404 Vacation Way, Orlando, FL 32821-6377
Region: United States > Florida > Central Florida > Orlando
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#43 Top resorts Hotel in Orlando
#48 Family Hotel in Orlando
Price Range (Based on Average Rates): £££
Hotel Class:3.5 star — Marriott's Imperial Palms Villas 3.5*
Number of rooms: 46
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Also Known As:
Marriott`s Imperial Palms Villas Hotel Orlando
Marriotts Imperial Palm Hotel
Marriott Orlando
Marriotts Imperial Palm Resort
Orlando Marriott
Marriott's Imperial Palms Villas Orlando, Florida

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