My daughter and I recently visited Orlando and while there met up with some of her friends, we went to eat at the Hard Rock. The staff was congenial, upbeat and genuinely cared that our visit there was an enjoyable one. The service was fantastic, the food and drinks very reasonable considering the location. We will definitely be returning on our next visit to Orlando. I am so impressed with their customer service, while there my daughter lost my cell phone, I rarely use it and did not notice it missing for over a week. When we finally backtracked we deduced she had left it at the Hard Rock. She called today and lo and behold they had our phone! Woo hoo! They are shipping it out UPS, I of course will pay a nominal shipping fee, but that's alright... thank you Hard Rock, you guys are awesome! I look forward to our return!
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