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“Beautiful hotel, wonderful staff” 4 of 5 bubbles
Review of Rosen Shingle Creek

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Rosen Shingle Creek
Ranked #34 of 335 Hotels in Orlando
Certificate of Excellence
Lebanon, New Jersey
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Beautiful hotel, wonderful staff”
4 of 5 bubbles Reviewed 17 July 2014

Enjoyed a wonderful stay this July for a trip that had some business, some pleasure. The hotel and room were is beautiful and clean. Spent most time at main pool which the kids enjoyed. Plenty of lounge chairs during the week, a bit harder to find over the weekend. Loved that they have a market place where you can get delicious, fresh to order salads and sandwiches for very reasonable prices! Also ate at mexican restaurant onsite - good food, nicely priced, well staffed. At check in the manager was helpful in arranging that our party's room were near each other (this is a large place).
Overall, wonderful stay and would definitely visit again.

Room Tip: We were on the 8th floor. The elevators for that tower seemed busier than some of the others.
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  • Stayed July 2014, travelled on business
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank 8lifgr8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RosenHotels, Social Media Concierge at Rosen Shingle Creek, responded to this review, 18 July 2014
I enjoyed your lovely review, 8lifgr8!

Thank you for taking the time to write us great feedback. I hope to have you stay with us again soon... Please feel free to reach out to me in regards to assisting in making your next stay perfect!

Stacia Orock
Social Media Concierge
Rosen Hotels & Resorts
Office Address: 9939 Universal Blvd. Orlando, Florida 32819
Email: SOrock@RosenHotels.com
Phone: 407.996.9939 | Fax: 407.996.3157
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3,847 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (938)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Verona, Wisconsin
Level Contributor
35 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 16 July 2014

We came for a Destination Wedding! Never had been here we heard great things but it was even better than expected! A shout out to Rockin Robin, Ashley, Paige, Rich and Andrew who made our days and nights at the pool even better. The staff was amazing with the large rowdy group we had. We had so much fun and so many memories to take home! The spa was great! We can't wait to come back again with our family!

Room Tip: Great place for weddings, family gatherings, conventions you name it it fits everyone!
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  • Stayed May 2014, travelled with friends
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank RondaMac2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RosenHotels, Social Media Concierge at Rosen Shingle Creek, responded to this review, 17 July 2014
Thank you, RondaMac2014!

I am so pleased to read you had shared a wedding weekend to remember with your family and friends! We surely look forward to your return visit with us soon! Safe travels!

Stacia Orock
Social Media Concierge
Rosen Hotels & Resorts
Office Address: 9939 Universal Blvd. Orlando, Florida 32819
Email: SOrock@RosenHotels.com
Phone: 407.996.9939 | Fax: 407.996.3157
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
West Palm Beach, Florida
Level Contributor
51 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 14 July 2014

We went there to meet up with out-of-state family that happened to have a business conference there the following week. The hotel was very nice, clean and best of all showing the World Cup in the bar!
The kids loved the pools, of course. There were plenty of restaurants within a 20 minutes drive. All-in-all - a very enjoyable time!

  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank Sgtierney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RosenHotels, Guest Relations Manager at Rosen Shingle Creek, responded to this review, 15 July 2014
Thanks a million, Sgtierney!

We appreciate the kind review of the Rosen Shingle Creek.

If you (or your kids) want to come back…we are here to help!

Have a fantastic day.

Troy Shoemaker
Rosen Hotels & Resorts
9939 Universal Blvd.
Orlando, FL 32821
Direct Line: 407-996-1474
tshoemaker@rosenhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Athens, Georgia
Level Contributor
41 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 13 July 2014

There were several large conferences here and the pool was crowded--as were the elevators. It takes a lot of staff to take care of this enormous property. It took a while to get water and drinks by the pool on sunny days around lunch time. It looked like the wait staff couldn't carry enough drinks on their trays, and it was hard for them to keep track of all the people coming and going. The room cleaning staff were cheerful and helpful.

There were seniors moving around on scooters throughout the hotel property, as well as young children running up and down the stairs. It is appropriate for families and people of all ages.

The rooms are nice. Our room smelled of something, and we could never figure it out (a cleaning solution?). During our stay, some hotel guest tried to microwave something, burned it and then tried to flush it down the toilet, so it smelled a little like sewage and burned food throughout the guest room area one evening. The hotel staff were quick to respond to our inquiry about what was going on as it really smelled like smoke.

Our conference had free wifi and free parking--which was good as self parking was more than $10 a day.

The morning buffet was $17, and was a good value considering the rest of the prices on the menu for single plates. It was actually an excellent brunch. My friends were taken with the grilled brown sugar grapefruit halves, the omelette station and the large array of tasty fresh fruit available (including blueberries, raspberries, etc).

Room Tip: We liked overlooking the side of the hotel by the basketball courts and tennis courts.
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  • Stayed May 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank M_Phillips2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RosenHotels, Guest Relations Manager at Rosen Shingle Creek, responded to this review, 15 July 2014
We are definitely a large property and I’m sorry for any delay in time at our facilities on property, M_Phillips2014

We hope you come back soon. If you need anything in the future, please feel free to reach out to me.

See you soon.

Troy Shoemaker
Rosen Hotels & Resorts
9939 Universal Blvd.
Orlando, FL 32821
Direct Line: 407-996-1474
tshoemaker@rosenhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
32 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 12 July 2014

The hotel is beautiful with very comfortable rooms, the breakfast food is excellent, especially if you travel with kids. We didnt know what to expect when book this property and it was a really nice surprise. I totally recommend it.

Room Tip: the hotel is huge, so please make sure you ask for a room close to the elevators, so that you dont h...
See more room tips
  • Stayed May 2014, travelled with family
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank expertaenviajes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RosenHotels, Guest Relations Manager at Rosen Shingle Creek, responded to this review, 15 July 2014
Your review is an even nicer surprise, expertaenviajes!

Thank you so much for the 5 star review.

Come back and see us again soon. Thanks again!

Troy Shoemaker
Rosen Hotels & Resorts
9939 Universal Blvd.
Orlando, FL 32821
Direct Line: 407-996-1474
tshoemaker@rosenhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bowie, Maryland
Level Contributor
54 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 10 July 2014 via mobile

I am here now we were able to meet the owner. Here for the ServiceMaster convention. Mr. Rosen was our guest speaker. Very humble owner. His company does a lot for the community. He share wealth with his employees. He also sends them and family to college. The golf course was very clean and amazing we had a tournament very nice high scale. Nice nice. Food good nice restaurants. Was very satisfied with selections. Staff and bellman very nice hospital able. You can tell the staff are very well trained. Rooms are very pretty and comfortable even though I did not send a lot of time in the room. I am here for a week. I have been here now for five days.
The spa is out of this world remind you of being out of the country. A hotel you must visit.
Thanks for an enjoyable stay.

  • Stayed July 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Coolbreeze_1999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RosenHotels, Guest Relations Manager at Rosen Shingle Creek, responded to this review, 15 July 2014
We couldn’t ask for a better boss, Coolbreeze_1999!

We love what we do because we love our jobs. Thanks for the awesome review of the property.

ServiceMaster has been an awesome group and we look forward to working with you all again soon.

Thanks for staying with us.

Troy Shoemaker
Rosen Hotels & Resorts
9939 Universal Blvd.
Orlando, FL 32821
Direct Line: 407-996-1474
tshoemaker@rosenhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 10 July 2014

Rosen Shingle Creek is by far a 5 Star hotel. It was my family's first time staying there and we plan on returning next year for our vacation stay. The accommodations were awesome. With so much to do there, including swimming, fishing, playing tennis and basketball, walking, clubbing, and eating at multiple fine dinning restaurants, there would be no reason to leave the hotel, with the exception of additional shopping. It is so to Sea World and other amusement parks. Aside from everything else, the thing that stood out to me the most was the fact that I left my Windows 8 tablet back at the hotel when I checked out. 5 hrs. into my return home, I called to report that I had left my tablet, it was found and shipped back to me free of charge. I would definitely recommend this hotel to anyone going to the Orlando, FL area.

  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank Teisha C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RosenHotels, Guest Relations Manager at Rosen Shingle Creek, responded to this review, 15 July 2014
That is so awesome to hear, Teisha C!

We definitely take care of our guests and the security and safety of our guests and their belongings is one of our top priorities.

Please visit us in the future…and continue taking pictures…they are awesome!

Thanks again,

Troy Shoemaker
Rosen Hotels & Resorts
9939 Universal Blvd.
Orlando, FL 32821
Direct Line: 407-996-1474
tshoemaker@rosenhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Rosen Shingle Creek

Property: Rosen Shingle Creek
Address: 9939 Universal Boulevard, Orlando, FL 32819-8701
Region: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Top resorts Hotel in Orlando
#6 Family Hotel in Orlando
#8 Romantic Hotel in Orlando
#9 Luxury Hotel in Orlando
#10 Spa Hotel in Orlando
#27 Business Hotel in Orlando
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Rosen Shingle Creek 4.5*
Number of rooms: 1501
Official Description (provided by the hotel):
An unspoiled natural setting. A hotel that surprises and delights. Designed to please in every way, Rosen Shingle Creek delivers exceptional luxury. From 1,501 elegant guestrooms and suites, to 15 tantalizing restaurants and lounges, to our 18-hole par 72 championship course, Rosen Shingle Creek is, in countless ways, Orlando's most inspiring AAA Four Diamond hotel. Add in RFID locks, no resort fee, free Wi-Fi, close proximity to International Drive and world-famous attractions for an unmatched Orlando experience. ... more   less 
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Also Known As:
Rosen Shingle Creek Hotel Orlando
Rosen Shingle Creek Orlando, Florida
Shingle Creek Resort
Rosen Shingle Creek Resort

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