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“great annual family vacation spot”

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Floridays Resort Orlando
Ranked #21 of 337 Hotels in Orlando
Certificate of Excellence
Nedrow, New York, United States
1 review
“great annual family vacation spot”
Reviewed 1 September 2014

This week concluded my 7th stay at Floridays and hopefully won't be my last. I have stayed in both 2 and 3 bdrm and both exceeded my expectations. Although my best kept secret has gotten out over the years, the Floridays continues to update, expand and have great offers. I have received complimentary breakfast vouchers at the tasty palm cafe. On this trip the microwave did not work, after a quick call and about 10 minutes a brand new one was delivered and installed by 2 nice gentlemen. This has sealed the deal on my future return. I am sure you will enjoy.

  • Stayed August 2014, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tiffany S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hayley C, Guest Relations Manager at Floridays Resort Orlando, responded to this review, 2 September 2014
Tiffany, it means so much to us that you decided to stay with us for the 7th time! Thank you so much for taking the time to write a review and share how much you have enjoyed your stays with us. Thank you for mentioning how much you enjoyed the breakfast served from our Palm Cafe. We do apologize that your microwave wasn't operating as it should have been, but it was our pleasure to address that for you right away. We look forward to your next visit!
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Sao Paulo, SP
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 September 2014

Good resort, very nice location, close to almost everything. We stayed in a two bedroom apartament for two weeks, all was very clean and the kitchen was renovated. The front door knob was a little defective, so they changed it a few days after we arrived. The only disapointing thing was the pool, that was really cold. The temperature outside was aroud 70`s, so they didn`t turn the pool heater on, and that made the water pretty cold to children. Otherwise it was a nice place, really comfortable.

Room Tip: Try to stay as far away as possible from the swimming pool.
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  • Stayed October 2013, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Mitrulis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hayley C, Guest Relations Manager at Floridays Resort Orlando, responded to this review, 2 September 2014
We sincerely appreciate you taking the time to write a review. We are glad that you enjoyed your two-bedroom suite and appreciate you commenting on the high level of cleanliness that you experienced. We apologize that the pool temperature was not to your complete satisfaction during your stay in October, we will definitely take this into consideration in the future. Thanks again for your great review, we hope to welcome you back soon.
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Level Contributor
31 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 1 September 2014 via mobile

A warm, friendly welcome to start with by reception staff. Very helpful Concierge explained and helped us "Disneyworld virgins" plan our Disney days out. Free shuttle to Epcot from/to the resort (approx 20 mins drive). Excellent ample parking. Gorgeous pool open 7.00 a.m to 11 pm so after a hot sticky day at Disney we could just slip into the pool. The pool was fenced off so supersafe if you have toddlers. Jacuzzi poolside. Bar/cafe serving nice grub. The cafe also sells essentials like toiletries etc. Plus swim goggles and inflatables. The apartment was HUGE with a massive living space and two large double bedrooms. The kids room had 2 doubles and a t.v. Our bathroom had a spa bath and a shower. Everything you could possibly want in a self contained apartment, incl fridge/freezer, washer/drier etc. Tip: if you can't survive without a cuppa tea take a travel kettle and teabags as the apt had a coffee machine only. Tip 2: don't take towels as you get plenty in the apt and they're also provided poolside. Hairdryer also provided. Room service also available if you fancy brekky on the balcony. All apts airconditioned. The complex is quite large so might be wise to ask for a room as near as poss to the pool etc. Also worth asking for a pool view as otherwise you only have a car park to look at! All said and done this is a fantastic place to stay. Shopping mall and loads of restaurants only minutes away. Oh, a point to note is that the pool isn't attended by lifeguards and signs say all under 18s must be supervised by adults.
Definitely recommended as a really great resort.

Stayed August 2014, travelled with family
Helpful?
1 Thank Carol H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hayley C, Guest Relations Manager at Floridays Resort Orlando, responded to this review, 2 September 2014
Carol, thanks so much for taking the time to share your great experience. We are thrilled to know that our concierge was so helpful to you throughout your stay in arranging your theme park plans. Thank you for also commenting on the great options served from our Bar & Grille as well as our Cafe. Please note that there is a variety of views available here at Floridays. Suites can overlook the main pool, second pool, or one of the lovely lakes around the property. Many suites also have a view of the nightly fireworks from Disney World. We appreciate your recommendation and hope to welcome you back in the future!
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Port of Spain, Port-of-Spain, Trinidad and Tobago
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 September 2014

If you believe in love, family joy and positive energies this is the place to be. As my title said, I actually wanted to cry as we drove away but I tried hard not to as my kids would have been equally as sad and we had a long flight ahead. The pool is amazing for families, kids of all ages and everyone seems to act like they all know each other. Clean rooms, every convenient necessity you would ever need and lovely staff throughout...just hoping the next time we visit they add a basketball game for little kids to shoot in the arcade - that was the only thing my 3year old missed lol. I love this place and I'm already planning our next vacation August 2017 when our eldest son writes his exams to enter high school. Nothing less than 2weeks. Thank you Floridays - we truly loved our stay with you.

Room Tip: We stayed in building D but next time we want stay closer to the pool
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  • Stayed August 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
3 Thank Marisa S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hayley C, Guest Relations Manager at Floridays Resort Orlando, responded to this review, 2 September 2014
Marisa, we were sorry to see you go as well! It is excellent that you and your family had such a memorable and positive stay with us. Thank you for commenting on the high level of cleanliness in the suites as well as the great service you received from our team. We are so glad that you enjoyed yourself and we are sincerely looking forward to welcoming you back on your next visit!
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Rochester
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 September 2014

My review well I have to start with two extra phenomenal employees I can not say enough about their friendliness and their willingness to go above and beyond to make each and every guest feel appreciated and IMPORTANT!!!!! Ms. Mariam (Front Desk) and Yannier (Bellman). They were a big part of my wanting to come back and stay at Floridays Resort Orlando. This property is a 5 star resort the accommodations are spacious clean and they have everything you need to make you feel like a home away from home. They are located on International Drive close to restaurants and the Vineland outlet mall. My only bad experience was with the manager that worked the night shift Ebony Mestre very rude and unprofessional. Other wise a great place to stay!!!!!

Room Tip: They have Buildings A-F I stayed in building C which was a short walk to the Front Office and the Sw...
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  • Stayed August 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Debra M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hayley C, Guest Relations Manager at Floridays Resort Orlando, responded to this review, 2 September 2014
Debra, thank you for taking the time to share your experience with the TripAdvisor community. We are thrilled that you received such incredible service from several of our team members. We are also glad that you enjoyed the spacious suite accommodations. We are sincerely sorry that you felt one of your experiences with a team member was not up to our usual high standards. Please know that we are currently addressing your comments internally, and we encourage you to contact us privately if you'd like to discuss this further. Thank you for choosing to stay with us, we hope that you will consider returning in the future.
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Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 September 2014 via mobile

Its my first time in America and they are the most friendliest and happy people to be around.i enjoyed my fourteen days in orlando.my fiance and the children had such a great time it was awesome.

The food was good and the whole experience was worth the money spent.

I give the Americans a big 10 out 10 for hospitality.

Thanks for a great holiday

Stayed September 2014, travelled with family
Helpful?
1 Thank wayne s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hayley C, Guest Relations Manager at Floridays Resort Orlando, responded to this review, 2 September 2014
Wayne, thanks for the great review! It was an honor that you chose to stay with us during your first time in America. We are so glad that you experienced such excellent service from our team. Thank you for also commenting on the great food you had from our Cafe. It was a pleasure to serve you and we hope to welcome you back again in the future!
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Virginia
Level Contributor
33 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 1 September 2014

With all the positive reviews of this resort on TripAdvisor, we were very surprised to be in the minority with our experience at Floridays. We didn't have a bad time, per se, but I don't have a glowing review to write about this property, and I wish I did.

We had a 2 bedroom condo in Building E, which is a short walk to the larger pool (the smaller pool is at E Building). I will say this side of the resort was quiet and parking was plentiful. The decor in the room is very outdated and dark. There was nothing "sunny" and "Florida-feeling" about being in our room--dark bedding, dark furniture, and dark curtains made the room rather depressing. The room was humid at all times. We did not have housekeeping for our stay, which I was fine with. I was not fine with not receiving a "welcome kit" to include a sponge or mini dishwashing soap to clean pots and pans. A resort this large should do everything possible to encourage cleanliness and making things easy for their cleaning crews (and guests!). To not even offer additional trash bags in the room, was another negative. Again, the resort should provide more than enough trash bags to make managing trash easier on those staying in the rooms and trying to keep the place clean. Yes, sponges, dish soap, and trash bags can all be purchased at the Publix, but who wants to spend vacation time purchasing this stuff? Anyway, all combined this was a real turn-off.

The other big turn-off was the drain full of hair we had to clean from the master shower. Disgusting. There were finger nails under a coffee table that were missed from vacuuming. I mostly wore my slippers at all times.

The toilet in our master bath ran continuously. We called and reported the issue, and it was never addressed. The elevator in Building E would get stuck and not move. I saw a team of maintenance workers in the elevator and mentioned the issue. They said it wasn't their problem to fix and they were too busy.

It was very nice to have a washer and dryer in the room. This is so convenient and a positive; especially for washing bathing suits and towels.

Our kids liked the big splash area of the pool!

In summary, we had a great trip to Orlando. Based on our less than average experience at the resort, and the inattention to cleanliness to the room in advance of our arrival, we will not plan to return to this resort.

Stayed August 2014, travelled with family
Helpful?
7 Thank dewhee32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Haping L, Guest Relations Manager at Floridays Resort Orlando, responded to this review, 5 September 2014
Thank you for taking the time to share your feedback. It is nice to know that you had a great trip in Orlando. We are glad that you found the washer and dryer in your suite to be very convenient and useful throughout your stay. It is also lovely to hear that your kids enjoyed the waterscape playground by our main pool. On the other hand, we sincerely wish that your stay had been up to our usual standards, and we are very sorry that this was not the case. We hope you can accept our deepest apologies pertaining to the bathroom and coffee table as the situations you have described are rare and do not reflect our serious commitment in providing a clean and comfortable environment for all of our guests. In addition, we do provide a starter kit in all of our suites and we would like to offer our apologies that this was absent in your room. We would like to assure you that your experience does not represent our high emphasis to service excellence. Your feedback is extremely important to us and we have addressed your concerns with our management team as we never want our guests to experience these types of occurrences in the future. We sincerely appreciate you staying with us and we truly hope that we will have the opportunity to show you the typical pleasant experience that we are known to provide to our guests.
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Additional Information about Floridays Resort Orlando

Property: Floridays Resort Orlando
Address: 12562 International Drive, Orlando, FL 32821-6946
Region: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Family Hotel in Orlando
#10 Business Hotel in Orlando
#11 Romantic Hotel in Orlando
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Floridays Resort Orlando 3.5*
Number of rooms: 432
Official Description (provided by the hotel):
Named TripAdvisor's #1 Family hotel in the U.S.and #5 in the world in 2016, Floridays Resort Orlando is a luxury, all-suite recently renovated condominium-style Orlando resort, located in the heart of the action near Lake Buena Vista on International Drive, just a few miles from attractions and steps away from sensational shopping and dining. Our spacious 2- and 3-Bedroom Grand Suites are perfect for families looking for spacious accommodations, with 2 full baths, master suite with en suite bathroom, full kitchen (for a self-catering experience), dining and living room area, and balcony or patio. Scheduled theme park shuttles included. WiFi throughout the property and in every suite. Consistently in the top 5 on TripAdvisor, the guest experience is unparalleled in the Orlando hotel market. ... more   less 
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Also Known As:
Floridays Resort Orlando Hotel Orlando
Floridays Hotel Orlando
Floridays Orlando Hotel
Floridays Orlando Resort
Floridays Resort Orlando Florida

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