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Blue Heron Beach Resort
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Reviews (2,403)
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1,179 - 1,184 of 2,403 reviews
Reviewed 30 October 2013

I was there with my family of 3 children and I had my suite on 6 th floor with great view of lake Brayan and the three swimming pools also I had full kitchen and 2 full bathroom I shouldn't have stock myself in that west gate time share

Stayed: October 2013, travelled with family
Thank Momen A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BHBR-Manager, Guest Relations Manager at Blue Heron Beach Resort, responded to this reviewResponded 5 November 2013

Thank you for choosing the Blue Heron Beach Resort on your recent visit. We appreciate your business and look forward to seeing you again the next time you are in Orlando.

The Management and Staff at The Blue Heron Beach Resort

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Reviewed 29 October 2013

Have just returned from a three week stay at this resort and can't wait to get back. Wonderful accommodation with spectacular views over the lake and awesome sunrise every morning. On the other side of the building great views of Disney and all the firework displays every night. Staff very friendly and helpful going out of their way to make sure everything we asked for they took care of offering great advice on everything from local taxi service, local takeaways, attraction tickets and free shuttles. Great housekeeping services when required. Would recommend this resort to anyone. Close to all major attractions with Disney gates 5 minutes away.

Room Tip: Higher up rooms improves quality of views
  • Stayed: October 2013, travelled as a couple
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1  Thank 141MrsS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BHBR-Manager, Guest Relations Manager at Blue Heron Beach Resort, responded to this reviewResponded 5 November 2013

Thank you for sharing your experience to other travelers who are wanting to make a reservation at the Blue Heron Beach Resort. Your review is greatly appreciated and well stated. I am glad you enjoyed everything that we have to offer and do hope we will see you back again soon.

The Management and Staff at The Blue Heron Beach Resort

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Reviewed 28 October 2013

Oct 2013, We were on a 14 day trip to Florida and booked the second part of our holiday in Orlando. We booked the Blue Heron for 7 nights as we had stopped there before, we requested a higher floor due to the noise from the main road at the front and the pool to the rear. We were put on the 8th floor however you could still here the odd vehicle on the road in the early hours.
The room was fully fitted out with everything you could need for self catering and could not be faulted. It is close to the parks, there is excellent shopping with 2 premium outlets nearby also plenty of places to eat, some within walking distance.
The staff were all very helpful and booking in and out was very quick, the use of security cards for the lift was good as it added for extra security. There is plenty of free parking, most of it under cover.
One thing to look out for is Columbus day which is a bank holiday which fell on the weekend when we were there which made the area a lot more busier than normal.

Room Tip: choose a higher room to get a good view and help reduce the noise from the pool and main road
  • Stayed: October 2013, travelled with family
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1  Thank whitehouse214
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BHBR-Manager, Guest Relations Manager at Blue Heron Beach Resort, responded to this reviewResponded 5 November 2013

It was fantastic to have you stay with us at The Blue Heron Beach Resort. Thank you for mentioning how wonderful your experience was.

We do apologize that the eighth floor still was not high enough. We do take requests for high floor placement and cannot always guarantee it. As a condo hotel we need to stay in a rotation for the owners so that every owner gets revenue from their unit. It was a holiday weekend and it looks like we were on a sell-out.

We hope to see you again in the future and we will try to honor the request for a higher floor placement. .

The Management and Staff at The Blue Heron Beach Resort

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Reviewed 24 October 2013

Just got back from a fabulous 2 weeks at this resort and would definitely recommend it for anyone. It is close to just about everything - parks are close, there is excellent shopping with premium outlets in two directions and plenty of places to eat within walking distance. It is near to transport links and handy for the I-4 which we used in both directions...E to get to Daytona Beach and W to Tampa...neither was far and the drive was pleasant enough.

We stayed on the top floor of tower 2 and the views are amazing. The unit itself was spacious clean and very well equipped - we had everything we needed and it was so handy having the options of full kitchen (fridge freezer with ice maker , full cooker, microwave and dishwasher and all pots pans, crockery, cutlery and glassware) and the washer dryer was a real boon and meant we came home with suitcases full of clean clothes and no washing to do!

The unit had two bathrooms which was a real bonus (the ensuite was smaller but adequate and water pressure was fine even with two showers and the dishwasher going at the same time). The air con was brilliant. They updated the TVs while we were there.

There is no daily housekeeping here but there is all you need to keep the place clean and tidy during your stay and there was an optional complimentary housekeeping refresh after the first week of our two week stay. When we arrived there was a starter kit of dishwasher tabs, washing up liquid, kitchen towels etc and we were able to get more from we reception as we needed.
Parking was free and plentiful, although at the moment Disney have a weekend deal and it got busier on weekends - only once did we have to park on the upper level.

The lifts require a room key card to operate them to go up which was a good security measure. The pool area was clean and the pool was very pleasant . There is a hot tub, plenty of sun beds and a little bar area serving drinks and snacks. The exercise room was very nice and open until 11pm.

The resort itself is really nice but the thing that really makes this place is the staff. They were, without exception absolute stars. Every single one was friendly and helpful and nothing was too much trouble. Front desk staff were knowledgeable and keen to help. It really did make such a difference. Check in and check out was smooth and we felt welcomed when we arrived and appreciated as we left.

We would definitely recommend this resort to anyone.

Room Tip: Tower Two, top floor was amazing, quiet and great views.
  • Stayed: October 2013, travelled as a couple
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3  Thank ChristaandFoster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BHBR-Manager, Guest Relations Manager at Blue Heron Beach Resort, responded to this reviewResponded 28 October 2013

Thanks for taking the time to write a review on your experience at The Blue Heron. We are so glad to hear that everything was amazing. If you find yourself coming back to Orlando, we hope you will come back and see us.

The Management and Staff at The Blue Heron Beach Resort

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Reviewed 23 October 2013

this is the first time that my fiancé and I have stayed at the blue heron beach resort and we both agree that from now on everytime we visit orlando we will definitely stay here again.

we have visited orlando every year for the last ten years and have stayed at different hotels ( some good, some not so good) but we have never rented a apartment before so this was a new experience for us which I must admit we were a little nervous about .

prior to arriving to orlando we asked if we could have an apartment on a higher floor and they very nicely put us on the 15th floor.

I honestly could go on for ever about how happy we were about our stay at the blue heron, from the second we got there we were greeted by a lovely lady at the reception area which issued us with the card necessary to enter the apartment ( incidentally you need the card to make the elevator work, which is a real bonus for security reasons)
when we entered the apartment we both said " wow" at the same time, it was immaculately clean, bright, high ceilings, tastefully decorated, a big balcony with amazing views of the lake, really spacious great kitchen with everything you need to cook with ( like pans, cutlery, bottle opener, casserole dish, everything you can think of!) and even had a few essentials like a couple of dishwasher tablets and kitchen roll and washing up liquid etc

the bathrooms were large and the showers were powerful, I honestly could go on and on but will have to keep it short .
every single member of staff we encountered in the two weeks we were there were always very polite and always smiling and wished us a nice day, its very refreshing to see people who enjoy their job and like to interact with people like the ones we saw thoughout our stay at the heron.
plenty of parking spaces so no problems there at all, in the few occasions that we returned at the resort late at night we saw security vehicles in the car park which is very reassuaring.

the pool area was great and had a massive pool ( as well as a large hot tub and childrens pool) along with a bar which served food and drinks.

the blue heron was perfectly located near to a development with lots of restaurants and fast food outlets ( flippers pizza, fudruckers, mc donalds, t.g.i Fridays, wild wings, moe's, taco bell, and more ( some of which were open till 2 am), and a supermarket ( open 24 hours a day) so no problems if you wanted to eat out and also no problem to stock up your kitchen back at the apartment.
the heron is perfectly located for easy access to the i4 freeway and its a short drive to seaworld, Disney, and the shopping outlets.

we highly recommend the blue heron to everyone and very much look forward to returning there as soon as possible!, i wish to take this opportunity to thank everyone at the heron for making our stay a safe and very enjoyable experience.

  • Stayed: October 2013, travelled as a couple
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2  Thank jetset3821
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BHBR-Manager, Guest Relations Manager at Blue Heron Beach Resort, responded to this reviewResponded 28 October 2013

It was a pleasure to have you and your family stay with us. We appreciate you so much for mentioning how positive your experience was at The Blue Heron
Thank you for choosing the Blue Heron Beach Resort on your recent visit. We appreciate your business and look forward to seeing you again the next time you are in Orlando.

The Management and Staff at The Blue Heron Beach Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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