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“Nice location”

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Blue Heron Beach Resort
Ranked #78 of 337 Hotels in Orlando
Certificate of Excellence
Greenville, North Carolina, United States
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Nice location”
Reviewed 18 November 2013

Stayed here with husband, daughter and a friend recently while visiting Disney and Epcot. The location was good, although often extremely heavy traffic at all times of the day. Very close to Downtown Disney and the Premium Outlets (1.5 miles). On a holiday weekend, with a marathon at Epcot it can become a challenge to get around. The unit was plenty large enough for 4 adults, although like others have noted, they are due a face lift. While Festiva has only owned the property for 6 years, clearly these units are either older or have extensive wear. The blankets were old and very coarse (like a worn out mattress cover perhaps) and the mattress on the pull out couch was miserable. On the other hand the king bed in the bedroom was very comfortable. The rooms were very quiet in spite of being close to a major roadway. The view was spectacular and the pool was a nice addition, especially since it was in the high 70's and the pool was heated. There was a Starbucks, Dunkin Donuts, Dollar Tree and Cici's Pizza all in easy walking distance. The front desk staff was extremely helpful as well. I would definitely return in the future.

Room Tip: All rooms face the lake.
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  • Stayed November 2013, travelled with family
    • Value
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    • Cleanliness
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Helpful?
Thank Laura N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BHBR-Manager, Guest Relations Manager at Blue Heron Beach Resort, responded to this review, 19 November 2013
Thank you for taking the time to write a review on your experiences at The Blue Heron. It is wonderful to hear that our large suites were perfect for your family.
I was happy to read that king bed was comfortable . We are in the process of replacing the bedding in the units. I do hope that when you return your experience will be much better. We have also replaced the TVs in most units with new flat screens to upgrade the units. The carpeting has also been replaced.
Thank you for taking the time to share your experience with the Trip Advisor community. It is always our goal to provide great service for our guest for all the services we provide.

The Management and Staff at The Blue Heron Beach Resort
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2,195 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (578)
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Santo Andre, Brazil
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 13 November 2013

This hotel is quite different from standard Orlando rooms. It is a spacious room, with laundry, fridge, everything you need to stay and avoid restaurants. The building is starting to show its age, needs a relift. Staff is good and helped with everything. Very close to Premium Outlet.

Room Tip: Get the room with face to the lake, it is an amazing view every morning.
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  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
3 Thank AurelioCampoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BHBR-Manager, Guest Relations Manager at Blue Heron Beach Resort, responded to this review, 14 November 2013
Thank you for taking the time to write a review on your experiences at The Blue Heron. It is wonderful to hear that our large suites were perfect for your family. I appreciate your comments and have passed them on to the HOA. They do have plans to update the property and hopefully the next time you visit you will be able to experience them. We really appreciate your review and hope to welcome you back soon!

The Management and Staff at The Blue Heron Beach Resort
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Norrkoping, Sweden
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 November 2013

The resort was very nice and clean, pool area was a great place for the children. The rooms were spacious and its good in the morning to the home made breakfast. Close to Disney theme parks, this was our second stay at this resort, and it will be again if we are in that area.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Pontus D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BHBR-Manager, Guest Relations Manager at Blue Heron Beach Resort, responded to this review, 14 November 2013
Thank you for sharing your experience to other travelers who are wanting to make a reservation at the Blue Heron Beach Resort. Your review is greatly appreciated and well stated. I am glad you enjoyed everything that we have to offer and do hope we will see you back again soon.

The Management and Staff at The Blue Heron Beach Resort
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New York
1 review
Reviewed 10 November 2013

The place was clean and well maintained the room was spacious for me and my three children. Furniture a little outdated and no flat screens but I wasn't there to watch TV. The website pictures are true to what you will get. We were there for 8 days it was nice to come back to a spacious room after being together all day at Disney and Universal. I didn't use the shuttle so can't comment on that. We rented a car to get around and it was easy to get around. This resort does not clean your room everyday like a regular hotel I liked the fact someone wasn't in my room everyday, they did give me one courtesy cleaning and replenishment of toilet paper & towels since I was there for 8 days. It was great to have a washer & dryer we pack so we can carry on when we fly. We had the largest condo so we had views from both sides of the hotel it was great loved that. The staff was friendly had no problems. I would stay there again

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Christine G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BHBR-Manager, Guest Relations Manager at Blue Heron Beach Resort, responded to this review, 12 November 2013
Thank you for taking the time to write a review on your experiences at The Blue Heron. It is wonderful to hear that our large suites were perfect for your family. Thank you for mentioning how friendly and helpful the staff were. We are in the process of putting new flat screens in most units. I am sorry that yours was not completed at the time of your stay.
We really appreciate your review and hope to welcome you back soon!

The Management and Staff at The Blue Heron Beach Resort
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New Jersey
Level Contributor
3 reviews
3 hotel reviews
Reviewed 9 November 2013

The resort was very clean and we had fun walking the grandkids around the deck areas. Rooms were spacious and the kids loved the bunk beds. Close to all attractions and good food choices. Look forward to staying longer next time.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bullamaesheep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BHBR-Manager, Guest Relations Manager at Blue Heron Beach Resort, responded to this review, 12 November 2013
It was a pleasure to have you and your family stay with us. We are pleased to hear that the grandchildren had so much fun! Thank you so much for mentioning how positive your experience was at The Blue Heron . We look forward to your return!

The Management and Staff at The Blue Heron Beach Resort
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mason, Ohio
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 November 2013

I traveled in a party of 5. My friend had booked a shuttle to Epcot and was asked by the front
desk clerk to tell the driver to wait because another party was on their way down to board.
When he did that the driver became irrate and began yelling at him to go sit down. When
my friend repeated the message the driver got up and chest butted him! His 10 year old daughter
was very upset to see her dad treated like that.
Our room was nice except for the carpet. It was full of stains. It should have been replaced a
long time ago. They don't show the carpet on the brochure.

  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lorrie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BHBR-Manager, Guest Relations Manager at Blue Heron Beach Resort, responded to this review, 12 November 2013
Thank you for selecting our resort, and reviewing your stay with us. I apologize for the treatment you received from the shuttle driver. As you can see from many of the other reviews here, it is not our typical level of hospitality. I've already spoken to both our Housekeeping Manager and our General Manager to ensure this doesn't happen again. I hope you will reconsider and give us another try. Feel free to contact me directly to assist in any way.
Once again I apologize on behalf of the shuttle driver and have passed this information on to his manager.

The Management and Staff at The Blue Heron Beach Resort
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Gloucester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 November 2013

Chose Proximity to all attractions Friendly helpful
. staff We were on l2 th floor Fab views beautiful sunrises. Definitely stay there again. we have had many.holidays In Florida strayed In Villas and motels This resort was far the best. Roomy apartments biggest bed we have ever slept In Go on book you will not be disappointed
Trisha Gloucester UK

Room Tip: Request a high floor Fab views. Lake one side Disney other You Can see the Fireworks'
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  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PatriciaG54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BHBR-Manager, Guest Relations Manager at Blue Heron Beach Resort, responded to this review, 7 November 2013
Thank you for taking the time to write a review on your experiences at The Blue Heron. It is wonderful to hear that our large suites were perfect for your family.
Thank you for mentioning how friendly and helpful the staff were. We really appreciate your review and hope to welcome you back soon!


The Management and Staff at The Blue Heron Beach Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Blue Heron Beach Resort

Property: Blue Heron Beach Resort
Address: 13428 Blue Heron Beach Drive, Orlando, FL 32821-6323
Phone Number:
Region: United States > Florida > Central Florida > Orlando
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#63 Business Hotel in Orlando
#75 Family Hotel in Orlando
#90 Romantic Hotel in Orlando
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Blue Heron Beach Resort 3.5*
Number of rooms: 230
Official Description (provided by the hotel):
The Blue Heron Beach Resort, a lakefront resort featuring one- and two-bedroom, condominium-style suites is just one mile from the entrance to the Walt Disney World and located just off Interstate 4 at exit 68. In addition to our immediate proximity to Disney World, we are also just four miles from SeaWorld and their new water park, Aquatica. Universal Studios and Islands of Adventure are eight short miles north on Interstate 4. The Premium Outlet Mall, just one mile from our front door offers discounted merchandise from some of the world’s most recognizable names. We are in the midst of Lake Buena Vista, the primary tourist area where you’ll find hundreds of restaurants, shops and entertainment venues.The Blue Heron Beach Resort offers one- and two-bedroom suites with living room and patio overlooking the resort pools and Lake Bryan. Each suite also has a full kitchen, dining area and two full baths. In-suite amenities include flat screen TVs with DVD players, high speed internet, washer and dryer and Jacuzzi-jetted tub in the master bath. Resort amenities include two heated pools, a kid’s pool, an outdoor hot tub, fitness center, game room, access to the miniature golf course adjacent to the hotel, and water sports available from our own docks on Lake Bryan. Services include a complimentary shuttle to the major theme parks. Parking is free. Our full service concierge can help you with car rental, attraction tickets and/or restaurant reservations. ... more   less 
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Also Known As:
Blue Heron Beach Hotel Orlando
Blue Heron Beach Resort Orlando, Florida

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