We stayed for four nights, August 1-5. I booked through Kayak and got a good rate for this highly desirable area in Disney. We arrived at the hotel about 10 pm and were checked in fairly quickly. The room we were given was on the first floor with sliding glass doors to the parking lot. I was not comfortable with that so went to the front desk and asked for a different room. We were told they were full and there were no rooms other than a handicap equipped room. We accepted that. Upon entering the room we were blasted with heat. The AC fan was blowing but not cooling. I called the front desk and they said they would send someone to check it. After politely waiting about 15 minutes I called again. A few minutes later two men arrived who determined it could not be fixed. So back to the front desk we went, this time sweaty and very tired (by now 11:30 p.m.) Luckily Jennifer at the front desk, who was very kind and helpful, gave us an upgraded room on the 14th floor at no additional charge.
The room and bathroom were very stylish and comfortable. Decorations are modern and new and it was quiet. We had a view of the interstate with the pool below. The bed was extremely comfortable. The shower was amazing.
What we didn't like: We wanted to sit by the pool and have drinks in the afternoon when we returned from baseball games. When we got there the bar was not open. Evidently it was not operational yet. We heard there had been a cooler set up earlier but it was empty and there was no staff around to ask at all. There was no way to get a drink at the pool. I went to the front desk and they said they would send room service, but they never came. The towels were also gone. The next day we tried again with the same results. Had I known that I would have booked another hotel as there are many in that area with wonderful pools.
Each afternoon a very small bar was set up in the lobby. That was the only place to get a drink. A beer was $5. It was not convenient to go to the lobby and back to the pool. Had the pool bar been open we probably would have enjoyed it a lot, as the pool, while not large, is very nice.
The hotel did provide complimentary breakfast since the restaurant was not yet open, and it was very nice. They also had a bus service that would take you to Disney locations at no charge. We did appreciate that but it was crowded and stopped at EVERY other hotel on Lake Buena Vista Drive on the way to Downtown Disney. We walked back.
I knew from reviews and the website the hotel was just opening and was not 100% operational. My advice would be to figure out if you can live with what is not open. We have taken chances before and been very pleased. With time this will be a nice hotel, but until they get it fully open and operational, I would not book here if you are interested in amenities like pool bar, hotel bar, restaurant or spa.
- Official Description (provided by the hotel):
- B Resort and Spa, an Official Walt Disney World(R) Hotel, is a new lifestyle resort near the Downtown Disney(R) area. The resort features 394-newly renovated guest rooms and suites that showcase stylish, yet playful, decor and are equipped with the most desirable amenities. Guests are invited to enjoy incredible onsite amenities, such as the zero-entry pool; creative culinary concepts, FreeB WiFi and the B Indulged(R) by AVEDA full-service spa. Guests can ride the complimentary shuttle to all Walt Disney World(R) Theme Parks and the Downtown Disney(R) area, receive preferred tee times at Disney championship golf courses, and explore the nearby, expansive retail outlets. Whether planning a fun-filled vacation or attending the corporate event of the season, B Resort & Spa, located in the Walt Disney World(R) Resort, is where you'll want to B. ... more less
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- Also Known As:
- B Resort & Spa Orlando, Florida