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“Nice place.....in a great location”

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Coco Key Hotel and Water Park Resort
Ranked #207 of 338 Hotels in Orlando
Mumbai (Bombay), India
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Nice place.....in a great location”
Reviewed 5 May 2014 via mobile

Very nice place specially for family with kids...awesome water park and also area around is great with many restaurants. They are partners with universal studio so the universal shuttle comes right at the doorstep.

Stayed May 2014, travelled with friends
Helpful?
Thank chirag01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CoCoKeyOrl, General Manager at Coco Key Hotel and Water Park Resort, responded to this review, 6 May 2014
Thank you for providing us with feedback! We are so happy you had a great time at our hotel and water resort and that you found everything to be in a great location! We look forward to your visit with us again soon!
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (620)
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English first
Westfield, Indiana
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 May 2014

I don't think you could beat the location and the value of this hotel for a family with kids. My wife is 'particular' about cleaning, and she was hesitant on going. Considering the volume of kids here, this place was always clean and the staff friendly. She regrets her hesitancy, now! The park was fantastic, and it's was nice having a place to grab food for the family while there for the day (and even better that we could grab a margarita at the tiki hut on the way back to the room for the night). Be warned!! This is a hotel with a water park in the middle of it! There are kids around! Some people will complain about anything... Clean, Nice Staff, Great Location, Good Value, Great Fun. We'll be back.

Room Tip: We'll ask for a second floor room next time. Mainly so our toddler doesn't ask "Who...
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  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dave B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CoCoKeyOrl, General Manager at Coco Key Hotel and Water Park Resort, responded to this review, 6 May 2014
Thank you for providing us with feedback regarding your stay at CoCo Key! We are so happy that your entire family loved visiting with us! We are also very happy that you found the entire property to be clean, and a great place for the kids and parents! We look forward to your next visit with us soon.
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Union city
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 26 April 2014

Recently we stay there and my daughter had bites all over her arm of BED BUGS hopefully we only have a few hours of stay. We spoke with the manager about it and it seem she don't even care just gave us another room and forgot it about it.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Girlnorth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CoCoKeyOrl, General Manager at Coco Key Hotel and Water Park Resort, responded to this review, 28 April 2014
Thank you for providing us with feedback regarding your stay with us. We apologize for any inconvenience you may have experienced during your stay. Regarding the issue of bed bugs, the manager on duty who had moved you to a different hotel room did follow up with a local exterminating company and had the room tested/searched for bed bugs, and the local exterminating company found that the room was completely clear of bed bugs. Again, we apologize for any inconvenience you may have experienced while stay with us at CoCo Key. We hope you reconsider and stay with us again.
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Miami, Florida
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 26 April 2014

great Hotel....very nice price and also very plaisant staff...the water park was very nice....that need at least 2 days there...rooms are clean and very modern....buffet is great for the pricing ...I also love the fact that you have a big shower and bath . For sure i will return there soon for a longer stay.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Ahmedrekik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CoCoKeyOrl, General Manager at Coco Key Hotel and Water Park Resort, responded to this review, 30 April 2014
Thank you for providing us with feedback regarding your stay. We are very pleased that your found our guest rooms to be clean, spacious, and modern. We are also very pleased that you found our food and beverage to be a great value, and that your family had a great time at our resort. We look forward to your next visit with us at CoCo Key!
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Spring Hill, Florida
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 25 April 2014

Was going to take my kids here during the summer for quick weekend getaway.
There are 5 of us and we can't stay in 2 room due to my husbands medical condition.
Called to ask if we could bring air mattress or cot for 3rd child to sleep on. This is usually what all the large chain hotels do. 1st guy was rude and did not want to even explore the option.Asked to speak to supervisor to which I received a "huff" and was put on hold for 10 min. Then the lady who came on said "No, if it says 4 it is 4." Tried to explain and was told, too bad you'll have to book 2 rooms or go somewhere else. Really????Live less than 2 hrs away and will never go there. Will tell all my friends to avoid to. If this is how they treat customers on the phone, what is their face-to-face service like?

We will stay at Nickelodeon where they will gladly "accommodate us".

Stayed April 2014, travelled with family
Helpful?
7 Thank Laura P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CoCoKeyOrl, Guest Relations Manager at Coco Key Hotel and Water Park Resort, responded to this review, 5 May 2014
Thank you for providing us with feedback regarding your telephone experience. We apologize for any inconvenience you may have experienced while speaking with our Call Center Representatives. We would have liked the opportunity to provide you with a solution before you decided to stay elsewhere. Please email us at comments@cocokeyorlando.com so we may try and provide you with a solution. We hope you reconsider and decide to stay with us.
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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 April 2014

We love it at coco key water resort. its a fantastic place for kids and family. the hotel is immaculate. The staff is always pleasant and kind. The music is awesome! Thanks for making our stay enjoyable!!! We will be back! :))

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CharChar C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CoCoKeyOrl, General Manager at Coco Key Hotel and Water Park Resort, responded to this review, 30 April 2014
Thank you for providing us with feedback regarding your stay. We are very pleased that you found the hotel to be a great time for the entire family and immaculate! We pride ourselves in providing the best experience for all of our guests and we are so happy we were able to make your stay great! We look forward to your next visit to CoCo Key!
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Galway, Ireland
Level 3 Contributor
12 reviews
3 hotel reviews
Reviewed 25 April 2014

My family and I have just arrived back home to Ireland after spending two weeks in this super hotel.The staff was very helpful and friendly,our room was spotless and cleaned every day.The food was great and the water park was the best,my kids had such a great time.I hope to return in 2015 and will be booking this hotel again.Hope this was helpful feedback.

Room Tip: Stay away from the water park rooms,busy all day.
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  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank yc12014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CoCoKeyOrl, General Manager at Coco Key Hotel and Water Park Resort, responded to this review, 30 April 2014
Thank you for providing us with feedback regarding your stay with us. We are so pleased that you had a great visit with us at CoCo Key! We pride ourselves in providing the best experience possible for all our guests and we are very glad we were able to do that for you. We look forward to your next trip over from Ireland to CoCo Key!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Coco Key Hotel and Water Park Resort

Property: Coco Key Hotel and Water Park Resort
Address: 7400 International Drive, Orlando, FL 32819-8234
Phone Number:
Region: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#73 Business Hotel in Orlando
#132 Family Hotel in Orlando
Price Range (Based on Average Rates): £
Hotel Class:3 star — Coco Key Hotel and Water Park Resort 3*
Number of rooms: 391
Official Description (provided by the hotel):
Family friendly hotel and water resort located near the major theme parks and shopping. Coco Key Hotel and Water Resort is Orlando's first canopy covered water park boasting fourteen flumes, featuring "The Boomerango," 60ft of thrill seeking adventure offering twists and turns until you splash into our heated outdoor pool. Coco Key offers a 6,000 sq.ft. arcade featuring over 50 of the newest and coolest video games and interactive gaming on the market today. Coco Key Hotel and Water Resort-Orlando offers 391 well appointed Guestrooms and Suites designed for your Orlando, Florida lodging needs. Amenities include free local calls, coffee/tea makers, self controlled air conditioning, 37" plasma televisions with ESPN, am/fm alarm clock radios. Additional amenities include complimentary transportation to Universal, SeaWorld, Aquatica and Wet n' Wild, complimentary area shuttle, kids club and daily activities. ... more   less 
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Also Known As:
Coco Key Hotel And Water Park Orlando
Orlando Grand Hotel
Coco Key Hotel And Water Park Resort Orlando, Florida

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