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Coco Key Hotel and Water Park Resort
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Reviews (2,927)
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1,716 - 1,721 of 2,927 reviews
Reviewed 28 May 2014

We stayed last weekend (Memorial Day) Nothing to get overly excited about but the kids absolutely love it. The rooms are clean and well kept, the maid did a good job. The walkway that led to our room needed a little attention. We had hotel & waterpark for the same price of what one of the bigger parks would charge just for admission. The staff is very friendly although they could not accommodate any special requests due to being sold out. Kind of understandable. Plenty to do within walking distance if you tire of the waterpark. Our family goes every year and we always have a lot of fun. It is not a 5 diamond/white glove property but kids love it and that is who it is geared toward.

2  Thank Alan G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CoCoKeyOrl, Front Office Manager at Coco Key Hotel and Water Park Resort, responded to this reviewResponded 4 September 2016

Hello Alan G,

Thank you for taking the time to leave us a review. I am thrilled that you and your family had such a wonderful time. As of November 18, 2015 we changed ownership and while all reviews were shared immediately with Team Members, I wanted to make it a point to reach out to you directly as we raise the bar for the service we deliver. We appreciate your continued business and if I can be of any assistance on your next reservations do not hesitate to email me directly.

We look forward to welcoming you back soon!

Warmest Regards,

Andrew
Front Office Manager
Andy.Holt@cocokeyorlando.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2014

I wasn't expecting a 5 star hotel and was attempting to vacation on a budget and spend some time at theme parks. My family enjoyed staying at this hotel and we even canceled some of our trips to Walt Disney World so that we could stay at the hotel and enjoy their waterpark. We had a great time, with the minimum accommodations.

1  Thank imaniras
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CoCoKeyOrl, Front Office Manager at Coco Key Hotel and Water Park Resort, responded to this reviewResponded 4 September 2016

Hello imaniras,

Thank you for taking the time to leave us a review. I am thrilled that you and your family had such a wonderful time. As of November 18, 2015 we changed ownership and while all reviews were shared immediately with Team Members, I wanted to make it a point to reach out to you directly as we raise the bar for the service we deliver. We appreciate your continued business and if I can be of any assistance on your next reservations do not hesitate to email me directly.

We look forward to welcoming you back soon!

Warmest Regards,

Andrew
Front Office Manager
Andy.Holt@cocokeyorlando.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2014 via mobile

We came to Coco Key for Spring Break. It is located right off of International Drive, making it a great location close to all the parks, dining, amusement, etc.

The resort is super kid friendly, and it's motto says "it's all about kids!" There are all kinds of planned activities for kids of all ages, an arcade, and of course, the water park! I especially appreciated there were areas appropriate for younger kids.

The rooms were decent; for the price and amenities available, they met my expectations.

The staff was great! Everyone was very polite and accommodating. Awesome customer service. I will certainly consider Coco Key for a return stay.

  • Stayed: April 2014
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Thank Shayla A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CoCoKeyOrl, Guest Relations Manager at Coco Key Hotel and Water Park Resort, responded to this reviewResponded 12 October 2014

Dear Shayla A,

Thank you for your AWESOME review. We look forward to welcoming you back soon.. Mary Cook Guest Services Manager

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Reviewed 27 May 2014

We had a great stay. Andrew was amazing. The personalized service we received was well beyond what was expected and the entire team participated to make things happen. I love properties that treat kids like customers, most do not. Coco Key made sure each member of our group got the respect they deserved!

  • Stayed: May 2014
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1  Thank Tiger0707
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CoCoKeyOrl, Guest Relations Manager at Coco Key Hotel and Water Park Resort, responded to this reviewResponded 30 May 2014

Dear Tiger0707,
Thank you for taking the time to submit a wonderful review about the personalized service you received while at CoCo Key Orlando. We look forward to welcoming you and your family back soon.
Mary Cook
Guest Services Manager

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Reviewed 25 May 2014

Found Coco Key to be a great value for my family. Was able to check into our room at 11am, the same time the water park was opening. We quickly unloaded the car and changed in our room before heading to the waterpark area. Rooms are large and include a safe and mini fridge. Towels are offered in the waterpark as well as a family restroom, changing rooms with showers, lockers, restaurant, quick serve meals, pizza hut, large arcade and a Tiki bar. Each area of the waterpark is sectioned. Their is toddler area, a 5 ft. pool with waterfall and slide, Parrot's Perch childrens area, and the water slide area. At the front of the resort is a quiet pool area away from the waterpark with two cabanas for rent, hot tub and tiki bar. Waterpark is included the entire day you check in as well as the entire day you check out. Got a good deal by reserving online in advance using Coco Key's website. Printed out a coupon on Coco's website for two free drinks from the tiki bar with purchase of an appetizer. Stayed here two nights in May. Used the waterpark for 3 full days. Total bill came to $211! Where else can you do that? Awesome value! Resort fee is included in final price when booking through their site. Had a great time and will be back again.

Room Tip: Stayed in a Tower Room facing the back of the resort which is more like a hotel. The rest of the resort is set up like a motel with outside room doors facing the parking lot, waterpark, or pool. Could see the water park from our tower room and could see the disney fireworks 10pm each night.
  • Stayed: May 2014, travelled with family
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3  Thank Lacey S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CoCoKeyOrl, General Manager at Coco Key Hotel and Water Park Resort, responded to this reviewResponded 27 May 2014

Thank you for providing us with feedback regarding your stay with us! WE are very pleased that you found your 3 day experience to be a great value and great fun for the entire family! We are also very pleased that you found all the amenities on property and the 2 free welcome drinks to be great as well! We look forward to having you visit with us again at CoCo Key Hotel & Water Resort-Orlando!

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