We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“It was a great trip!”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 13 more sites!
Coco Key Hotel and Water Park Resort
Ranked #210 of 339 Hotels in Orlando
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“It was a great trip!”
Reviewed 3 June 2014

It was my families first stay at CoCo Key and we all had a blast. The kids ages range from 3yrs to 14 and there was something fun for everyone. The water slides were thrilling and the lines were not too long. The staff were very accommodating and provided excellent customer service. The rooms were spacious and clean. We stayed in building 6. It was also fun to dance with CoCo at the end of the evening. There are restaurants and bars on site. And the location is perfect because it is walking distance to many Orlando attractions. We will definitely stay here on our next Orlando vacation.

Room Tip: Building 6, near to the pool and hot tub and also the water park.
See more room tips
  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Linea B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CoCoKeyOrl, General Manager at Coco Key Hotel and Water Park Resort, responded to this review, 6 June 2014
Thank you for providing us with feedback regarding your stay with us at CoCo Key! We are very pleased that you found all of our staff to be friendly and accommodating. We are also very pleased that you and your two children had a great time. We look forward to your next trip with us soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

2,754 reviews from our community

Traveller rating
    1,002
    787
    438
    252
    275
See reviews for
2,107
158
11
41
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (627)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Callahan, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 June 2014

This place is awesome! Very clean, very easy to navigate and very relaxing. My middle child has Down Syndrome and he is 12 years old. He had an absolute blast because he was able to do ALL of the waterslides by himself. I was able to sit back and watch him AND RELAX because the entire place was securely enclosed, there were tons of lifeguards, and everything was very clean. My other two children ages 9 and 14 also had a blast due to the variety of slides. I had been worried that my 14 yr old would get bored, he did not. Everything from check IN to check Out was perfect and safe. And the great thing was that nothing out of the ordinary was done for my Down Syndrome child.........it's just the way this place is!

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Cami36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CoCoKeyOrl, General Manager at Coco Key Hotel and Water Park Resort, responded to this review, 6 June 2014
Thank you for providing us with feedback regarding your stay with us. We are so happy to read that you and all of your children had a fantastic time. We are especially happy that you were able to relax while you children enjoyed all the slides and areas of the park, and that you found the entire property to be very clean and easy to navigate. We look forward to your next visit with us at CoCo Key!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 5 Contributor
58 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 2 June 2014 via mobile

We brought 3 of our grandchildren to Coco Key for a week. We have had a wonderful time. The room was great and the water park has been fabulous! We will highly recommend this to our friends and family.

Stayed June 2014, travelled with family
Helpful?
Thank CJNations
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CoCoKeyOrl, General Manager at Coco Key Hotel and Water Park Resort, responded to this review, 6 June 2014
Thank you for providing feedback regarding your stay with us. We are very pleased that you and your 3 grandchildren had a great time with us! We hope to have you all back with us again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Saginaw, Michigan
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 June 2014

Come on now! Matthew and all of the staff were calm and helpful during the outage which was not nearly as big a deal as everyone made it (demanding refunds, sitting in parking lot with music blasting, acting like having no AC for a few hours was the end of the world as we know it). Without all of the drama... this place is a great water park in a convenient location at a great rate thru Book-It.com
We will be back!

Room Tip: Tower rooms quieter
See more room tips
  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Cheryl W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CoCoKeyOrl, General Manager at Coco Key Hotel and Water Park Resort, responded to this review, 6 June 2014
Thank you for providing your feedback regarding your stay with us. We really appreciate that you understood that the power outage was out of the hotel's control and that you thought the staff was very helpful and accommodating during the situation. We hope you visit with us again soon and are able to have an even better time without a power outage.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Antonio, Texas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 June 2014

My review is on the superior customer service that I experienced when trying to book a family reunion trip almost 20 years in the making and to say thank you to Gregory and the team at Coco Keys. After researching several resorts in Orlando our family chose Coco Keys Hotel and Water Park Resort, because this resort offered entertainment for everyone from the senior members to the kids (including our hard to please tweens and teens). After an hour plus on the "information highway" I couldn't find answers to a lot of our questions. So I called the resort at 11 pm on a Saturday night hoping to talk to a "live" Front Desk Representative and Gregory answered not only the call but he answer more questions in 5 minutes than I’d gotten in 90 minutes. Not only did he answer important questions but came across like he was happy to help me. Being retired military and with 28+ years of taking care of kids K- college, customer service is important. Gregory was instrumental in our decision to book a group of rooms at this resort. I did ask to speak to the evening manager because I’m sure guest are quick to complain and we forget to say thank you. I spoke to Paul the PM Manager and got the impression that superior service at Coco Keys is the standard. Thank you Gregory and Paul for making our choice an easy one.

Room Tip: We booked our trip in June 2014. If the superior customer service that we received before our trip i...
See more room tips
  • Stayed May 2014, travelled with family
    • Service
Helpful?
2 Thank Marcel R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CoCoKeyOrl, Guest Relations Manager at Coco Key Hotel and Water Park Resort, responded to this review, 1 June 2014
Dear Marcel R.
Thank you for your wonderful review of the service that has been provided to you thus far. I am pleased to know that our staff has been able to answer all your questions. We look forward to extending that exceptional service all the way through your stay with us.
Mary Cook
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
St. Petersburg, Florida
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 31 May 2014

I went to check in to the hotel last night 5/30/14 and i was told the power was out and they did not know when it would be back on. Ok i understand things happen, but the manager Matthew Vargas said the hotel was not going to help with an alternative room for the night. I was a little angry about the lack of support to find a alternative room. I wound up staying down the street for a double in room fare. Thanks for nothing Coco Key!!!!!

  • Stayed May 2014, travelled with family
    • Value
    • Service
Helpful?
8 Thank jeremy J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CoCoKeyOrl, Guest Relations Manager at Coco Key Hotel and Water Park Resort, responded to this review, 1 June 2014
Dear Jeremy J,
We do apologize for any inconvenience during the International Drive power outage. This was an unfortunate situation that effected hundreds of businesses. Please accept our most sincere apologies for the experience you encountered. I hope that you would consider our hotel in the future and would be happy to discuss this incident further you would like. Please feel free to contact me at mary.cook@cocokeyorlando.com.
Mary Cook
Guest Services Manager
mary.cook@cocokeyorlando.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Worthing, United Kingdom
Level 4 Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 31 May 2014

We stayed here for 2 weeks which incorporated memorial weekend. Coco Key is a great base for a holiday in Orlando as it is central to everything. For a 3star hotel it is clean, staff are friendly and extremely helpful (thanks Andy), we asked for maid service daily, tipped them $2 daily (which I personally think is worth it) and our room was always clean and towels replaced daily. The cocktails at the bar are really yummy. It is also worth paying an extra $20 daily for a suite in the tower so much space &2 tvs. They also decorated the room for my husband's birthday. Yes there is a problem with noisy air conditioning but we had 2 and switched 1 off when we went to bed. The rooms by the pools can be noisy at weekends as it gets REALLY busy and looks like Butlins but again if you use the hotel as a base you wont be part of it.

The I-Drive stops outside and there is Vanstar always outside the hotel. There are the yellow taxis
that permanently go up and down but they charge by distance &time so if it is busy you can end up paying more than Vanstar, as Vanstar have a fixed rate plus their cars are in better condition. We took a taxi in the mornings and I-trolley back when going to Seaworld, etc. You can walk to Universal as it takes about 30mins. Personally I would hire a can if visiting Disney.

Room Tip: Rooms quieter in the tower especially the top floor and so worth paying for a suite (direct from the...
See more room tips
  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Samantha R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CoCoKeyOrl, Guest Relations Manager at Coco Key Hotel and Water Park Resort, responded to this review, 1 June 2014
Dear Samantha R,
Thank you for choosing CoCo Key as your Orlando "base." I am glad to know that you found the staff to be "friendly and extremely helpful and especially Andy." I am also pleased to hear that you enjoyed the wonderful birthday decorations that came with the birthday package. We cater to kids of all ages. We look forward to welcoming you on your next adventure across the pond.
Mary Cook
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Orlando hotels
Florida Center
Universal's Cabana Bay Beach Resort
Show Prices
Show Prices
Show Prices
Hilton Orlando
#54 of 339 in Orlando
5,157 reviews
Caribe Royale Orlando
#85 of 339 in Orlando
3,130 reviews
Show Prices
Show Prices
Show Prices

Been to Coco Key Hotel and Water Park Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Coco Key Hotel and Water Park Resort

Property: Coco Key Hotel and Water Park Resort
Address: 7400 International Drive, Orlando, FL 32819-8234
Phone Number:
Region: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#73 Business Hotel in Orlando
#132 Family Hotel in Orlando
Price Range (Based on Average Rates): £
Hotel Class:3 star — Coco Key Hotel and Water Park Resort 3*
Number of rooms: 391
Official Description (provided by the hotel):
Family friendly hotel and water resort located near the major theme parks and shopping. Coco Key Hotel and Water Resort is Orlando's first canopy covered water park boasting fourteen flumes, featuring "The Boomerango," 60ft of thrill seeking adventure offering twists and turns until you splash into our heated outdoor pool. Coco Key offers a 6,000 sq.ft. arcade featuring over 50 of the newest and coolest video games and interactive gaming on the market today. Coco Key Hotel and Water Resort-Orlando offers 391 well appointed Guestrooms and Suites designed for your Orlando, Florida lodging needs. Amenities include free local calls, coffee/tea makers, self controlled air conditioning, 37" plasma televisions with ESPN, am/fm alarm clock radios. Additional amenities include complimentary transportation to Universal, SeaWorld, Aquatica and Wet n' Wild, complimentary area shuttle, kids club and daily activities. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Odigeo, Expedia, Booking.com, TravelUp, TripOnline SA, Ebookers, HotelsClick, Cancelon, HotelQuickly and Evoline ltd so you can book your Coco Key Hotel and Water Park Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Coco Key Hotel And Water Park Orlando
Orlando Grand Hotel
Coco Key Hotel And Water Park Resort Orlando, Florida

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing