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“Great water vacation”

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Coco Key Hotel and Water Park Resort
Ranked #214 of 340 Hotels in Orlando
Reviewed 4 June 2014

This was our first stay at Coco Key and we had never stayed outside of Disney World and our experience was really good. The water park was really good and the resort is really close to all the theme parks and entertainment. Basically everything is walking distance. The rooms are very spacious and comfortable and with enough amenities for the price of the room. The staff is very helpful and are willing to help in any way possible. It is on International Drive where there are a lot of restaurants and night life.

Room Tip: Rooms in building 6 are quieter and rooms with king bed and sofa bed have small kitchen and microwav...
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  • Stayed: May 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
1  Thank Anibal P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CoCoKeyOrl, General Manager at Coco Key Hotel and Water Park Resort, responded to this reviewResponded 6 June 2014

Thank you for providing us with feedback regarding your stay with us. We are so pleased that your first visit to CoCo Key was great! We look forward to your second visit with us soon!

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1,667 - 1,673 of 2,888 reviews

Reviewed 3 June 2014

Visited waterpark only on Saturday 05/31/2014. Price for Day pass online it says $19.95 for FL residents, there I was charged $26 per person! When I asked about why the change guy at the water park was very rude.
Waterpark is too small and overcrowed for $26. Go somewhere else.
Def not going back.

  • Stayed: May 2014, travelled with family
    • Value
    • Service
Thank Rosa S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CoCoKeyOrl, Guest Relations Manager at Coco Key Hotel and Water Park Resort, responded to this reviewResponded 12 October 2014

Dera Rosa S,

Thank you for the review on the water park, we have forwarded your message to the water park staff to review. Thank you.

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Reviewed 3 June 2014

It was my families first stay at CoCo Key and we all had a blast. The kids ages range from 3yrs to 14 and there was something fun for everyone. The water slides were thrilling and the lines were not too long. The staff were very accommodating and provided excellent customer service. The rooms were spacious and clean. We stayed in building 6. It was also fun to dance with CoCo at the end of the evening. There are restaurants and bars on site. And the location is perfect because it is walking distance to many Orlando attractions. We will definitely stay here on our next Orlando vacation.

Room Tip: Building 6, near to the pool and hot tub and also the water park.
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  • Stayed: May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Linea B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CoCoKeyOrl, General Manager at Coco Key Hotel and Water Park Resort, responded to this reviewResponded 6 June 2014

Thank you for providing us with feedback regarding your stay with us at CoCo Key! We are very pleased that you found all of our staff to be friendly and accommodating. We are also very pleased that you and your two children had a great time. We look forward to your next trip with us soon!

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Reviewed 3 June 2014

This place is awesome! Very clean, very easy to navigate and very relaxing. My middle child has Down Syndrome and he is 12 years old. He had an absolute blast because he was able to do ALL of the waterslides by himself. I was able to sit back and watch him AND RELAX because the entire place was securely enclosed, there were tons of lifeguards, and everything was very clean. My other two children ages 9 and 14 also had a blast due to the variety of slides. I had been worried that my 14 yr old would get bored, he did not. Everything from check IN to check Out was perfect and safe. And the great thing was that nothing out of the ordinary was done for my Down Syndrome child.........it's just the way this place is!

  • Stayed: May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
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1  Thank Cami36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CoCoKeyOrl, General Manager at Coco Key Hotel and Water Park Resort, responded to this reviewResponded 6 June 2014

Thank you for providing us with feedback regarding your stay with us. We are so happy to read that you and all of your children had a fantastic time. We are especially happy that you were able to relax while you children enjoyed all the slides and areas of the park, and that you found the entire property to be very clean and easy to navigate. We look forward to your next visit with us at CoCo Key!

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Reviewed 2 June 2014

We brought 3 of our grandchildren to Coco Key for a week. We have had a wonderful time. The room was great and the water park has been fabulous! We will highly recommend this to our friends and family.

Stayed: June 2014, travelled with family
Thank CJNations
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CoCoKeyOrl, General Manager at Coco Key Hotel and Water Park Resort, responded to this reviewResponded 6 June 2014

Thank you for providing feedback regarding your stay with us. We are very pleased that you and your 3 grandchildren had a great time with us! We hope to have you all back with us again soon!

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Reviewed 2 June 2014

Come on now! Matthew and all of the staff were calm and helpful during the outage which was not nearly as big a deal as everyone made it (demanding refunds, sitting in parking lot with music blasting, acting like having no AC for a few hours was the end of the world as we know it). Without all of the drama... this place is a great water park in a convenient location at a great rate thru Book-It.com
We will be back!

Room Tip: Tower rooms quieter
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  • Stayed: May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Cheryl W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CoCoKeyOrl, General Manager at Coco Key Hotel and Water Park Resort, responded to this reviewResponded 6 June 2014

Thank you for providing your feedback regarding your stay with us. We really appreciate that you understood that the power outage was out of the hotel's control and that you thought the staff was very helpful and accommodating during the situation. We hope you visit with us again soon and are able to have an even better time without a power outage.

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Reviewed 1 June 2014

My review is on the superior customer service that I experienced when trying to book a family reunion trip almost 20 years in the making and to say thank you to Gregory and the team at Coco Keys. After researching several resorts in Orlando our family chose Coco Keys Hotel and Water Park Resort, because this resort offered entertainment for everyone from the senior members to the kids (including our hard to please tweens and teens). After an hour plus on the "information highway" I couldn't find answers to a lot of our questions. So I called the resort at 11 pm on a Saturday night hoping to talk to a "live" Front Desk Representative and Gregory answered not only the call but he answer more questions in 5 minutes than I’d gotten in 90 minutes. Not only did he answer important questions but came across like he was happy to help me. Being retired military and with 28+ years of taking care of kids K- college, customer service is important. Gregory was instrumental in our decision to book a group of rooms at this resort. I did ask to speak to the evening manager because I’m sure guest are quick to complain and we forget to say thank you. I spoke to Paul the PM Manager and got the impression that superior service at Coco Keys is the standard. Thank you Gregory and Paul for making our choice an easy one.

Room Tip: We booked our trip in June 2014. If the superior customer service that we received before our trip i...
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  • Stayed: May 2014, travelled with family
    • Service
2  Thank Marcel R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CoCoKeyOrl, Guest Relations Manager at Coco Key Hotel and Water Park Resort, responded to this reviewResponded 1 June 2014

Dear Marcel R.
Thank you for your wonderful review of the service that has been provided to you thus far. I am pleased to know that our staff has been able to answer all your questions. We look forward to extending that exceptional service all the way through your stay with us.
Mary Cook
Guest Services Manager

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Additional Information about Coco Key Hotel and Water Park Resort

Address: 7400 International Drive, Orlando, FL 32819-8234
Phone Number:
Region: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#73 Business Hotel in Orlando
#131 Family Hotel in Orlando
Price Range: £62 - £168 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Coco Key Hotel and Water Park Resort 3*
Number of rooms: 391
Official Description (provided by the hotel):
Family friendly hotel and water resort located near the major theme parks and shopping. Coco Key Hotel and Water Resort is Orlando's first canopy covered water park boasting fourteen flumes, featuring "The Boomerango," 60ft of thrill seeking adventure offering twists and turns until you splash into our heated outdoor pool. Coco Key offers a 6,000 sq.ft. arcade featuring over 50 of the newest and coolest video games and interactive gaming on the market today. Coco Key Hotel and Water Resort-Orlando offers 391 well appointed Guestrooms and Suites designed for your Orlando, Florida lodging needs. Amenities include free local calls, coffee/tea makers, self controlled air conditioning, 37" plasma televisions with ESPN, am/fm alarm clock radios. Additional amenities include complimentary transportation to Universal, SeaWorld, Aquatica and Wet n' Wild, complimentary area shuttle, kids club and daily activities. ... more   less 
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Also Known As:
Coco Key Hotel And Water Park Orlando
Orlando Grand Hotel
Coco Key Hotel And Water Park Resort Orlando, Florida

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