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“Expensive as heck!!”
Review of Sugar Factory

Sugar Factory
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Ranked #84 of 169 Dessert in Orlando
Cuisines: American
Description: Sugar Factory Orlando will be conveniently located on International Drive at the up and coming I-Drive 360 entertainment complex, home of the Orlando Eye. A celebrity favorite, this American brasserie is sure to satisfy the sweet tooth cravings of both tourists and locals alike. Upscale dining classics are served all day long from brunch to late-night ranging from decadent crepes to flavorful milkshakes, gourmet burgers, ice-cream sandwiches and more. Signature treats include a number of celebrity-endorsed Couture Pops, smoking Goblet Drinks, candy infused cocktails, and the one-and-only King Kong Sundae with 16 scoops of ice cream, tasty toppings, and even sparklers! After dinner, guests will want to stay long into the night to enjoy the innovative smoking goblet drinks, top hits dance music, and lively social scene. The atmosphere is perfect for a girls' night out, birthday and bachelorette parties, and so much more!
Restaurant details
Description: Sugar Factory Orlando will be conveniently located on International Drive at the up and coming I-Drive 360 entertainment complex, home of the Orlando Eye. A celebrity favorite, this American brasserie is sure to satisfy the sweet tooth cravings of both tourists and locals alike. Upscale dining classics are served all day long from brunch to late-night ranging from decadent crepes to flavorful milkshakes, gourmet burgers, ice-cream sandwiches and more. Signature treats include a number of celebrity-endorsed Couture Pops, smoking Goblet Drinks, candy infused cocktails, and the one-and-only King Kong Sundae with 16 scoops of ice cream, tasty toppings, and even sparklers! After dinner, guests will want to stay long into the night to enjoy the innovative smoking goblet drinks, top hits dance music, and lively social scene. The atmosphere is perfect for a girls' night out, birthday and bachelorette parties, and so much more!
Reviewed 3 weeks ago

We visited the restaurant on family vacay for my 13 yr old. The restaurant is very lively and loud, especially for birthdays. The drinks are ridiculously overpriced and so is the candy. Prepare to spend at least of $100+ if you are getting any drinks whether alcohol is included or not.

1  Thank Kiana T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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18 - 22 of 475 reviews

Reviewed 3 weeks ago

Our party of 12 had a reservation and we were seated promptly - but that's when promptness ended. We waited over an hour for our food to be served to everyone. When I asked about the delay I was told that there were only 2 milkshake machines and that they had several steps for each shake. Since the shakes are a big draw and are high priced, it would seem that a high volume place like this could afford a few more machines. The volume in this place is high - averaging 77- 80 decibels. It gets louder when someone pays an additional $5 for sparklers with the honored guests dessert. The whole wait staff stops serving and does an dance/song routine with the speakers turned even louder. There were a lot of celebrations this night and it seems as if all this use of staff slowed service down even more. We were there with young children and the videos that were looped on the screens featured lower level celebs - many of the young women with low cut dresses looking pouty with lollipops.
The quality of the ice cream was "meh" - nothing special. The milkshakes were show stoppers, but not worth the over an hour wait or the $15 price.If the treats were as tasty as they looked, it might be worth a try, but it was all show with very little flavor. Pass one this one & seek out a local creamery that makes their own ice cream.

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Thank GiddyUpMimi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

Located under the Orlando Eye, we choose Sugar Factory because of the breakfast offerings. The atmosphere is pretty with black and white floors and crystal chandeliers. Large bar area that conflicts with the large ice cream shake offerings. The waitress said all drinks could be made without liquor and I believe that she said the drinks were around $45. We said we just wanted breakfast and ordered the french toast and pancakes with a shake. I asked for hot tea and was told they didn't have tea. French toast was mediocre, not what I expected at all. It was $11 and no meat or potatoes. Just 4 slices of bread. Pancakes were not good either. Skip this meal!

    • Value
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1  Thank DebSylvania_Ohio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

It wasn't good. Did not taste good at all. I actually didn't even eat what I ordered. It's expensive. It's loud.

1  Thank Heather G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

A friend recommended this restaurant. We were in Orlando so we thought we'd go for lunch today since it's my son's birthday. We had reservations, quickly seated, and sat. Finally greeted, ordered and then waited. We ordered dessert and it took over 30 minutes to get it to the table. Our lunch lasted 2 hours and most of the time we were waiting. Very loud, tables squeezed in everywhere. SLOW SERVICE and food wasn't that great either. Overpriced, overrated and unnecessary.

Thank Travl_lovr_2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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