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“WARNING!!! EXTREMELY Shady”

Access Line Transportation
Ranked #2 of 153 Transportation in Orlando
Certificate of Excellence
More attraction details
Attraction details
Recommended length of visit: 2-3 hours
Owner description: When looking for the best corporate transport company that provides transfers from Sanford Airport or Orlando Airport to popular destinations like Port Canaveral or Disney World, look no further than Access Line Transportation. We provide our customers with premier transportation at an affordable rate to make sure you will quickly arrive at your amazing entertainment destination in style.
Reviewed 5 November 2018 via mobile

It was not a smooth process working with this company. If you want to spend your cruise time worrying about whether your driver is going to pick you up, that is what you can expect from Access Line. They outsource drivers so they don't even know who is going to show up. Our driver never showed up at the airport. Random people were calling and texting my phone claiming to be drivers. I spent an hour on the phone with random people promising me someone was coming. Standing at the airport with young children worrying about how you are getting to the cruise you paid thousands of dollars for 3 hours before it sails IS NOT FUN. It was unnecessary frustration and stress before my cruise. The manager/owner gives excuse after excuse. He even acted as if he was doing me a favor sending drivers out to Port Canaveral. On the website they claim they are happy to offer this service. Be warned! Do your research and read reviews. Go with another company. The booking may go well but trust, if anything goes wrong you will hear nothing but excuses and empty promises. Save yourself the headache and seek other transport options. I definitely will in the future.

Date of experience: November 2018
3  Thank Trail66802841041
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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"port canaveral"
in 107 reviews
"orlando airport"
in 55 reviews
"baggage claim"
in 41 reviews
"always on time"
in 21 reviews
"booster seat"
in 18 reviews
"disney cruise"
in 24 reviews
"highly recommend this company"
in 14 reviews
"reliable service"
in 11 reviews
"driver juan"
in 10 reviews
"excellent transportation"
in 7 reviews
"town car"
in 9 reviews
"friendly driver"
in 7 reviews
"great driver"
in 7 reviews
"orlando area"
in 17 reviews
"family vacation"
in 7 reviews
"disney world"
in 11 reviews
"universal studios"
in 10 reviews
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21 - 25 of 664 reviews

Reviewed 5 November 2018

This is a great company. They were on time, texted me 10 minutes before pickup to confirm they were there and were pleasant throughout. Our drivers were awesome and very patient. Definitely recommend this company for all transit needs in Orlando.

Date of experience: October 2018
Review collected in partnership with this attraction
Thank Warren C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 November 2018

Our driver arrived early for both transfers. He was very friendly and helpful. On our way to universal, he gave us helpful hints for our universal visit. Would highly recommend him for any other trips/transfers. The van was clean and very comfortable. I highly recommend this company!

Date of experience: October 2018
Review collected in partnership with this attraction
Thank Erin K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 November 2018

Punctual and reliable service. I would definitely recommend. Driver was courteous and very helpful. Thank you

Date of experience: October 2018
Review collected in partnership with this attraction
Thank Patandken
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 4 November 2018

It was DisneyLand we came to the US for so it was a packaged deal with Virgin Holidays. But if you are heading for Disney then the Disney Bus service is the best.

Date of experience: September 2018
Thank Charmaine A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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