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“Just OK Nothing Special”

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Best Western Plus Universal Inn
Ranked #105 of 339 Hotels in Orlando
Certificate of Excellence
Clarksville, Virginia
Level 6 Contributor
101 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Just OK Nothing Special”
Reviewed 18 May 2014

This Hotel is in need of a good updating. The price was right and the service so-so. We were given a hadicapped room for no reason at all. The water presure was zip, 0, nada. I had made the reservations three months in advance can't understand getting a poor handicapped room. Anyway we didn;t have children so we managed. We did not complain to the desk in fear it could get worse. , Breakfast was very good. The location is great in the center of everything,so it all balanced out.

  • Stayed May 2014, travelled with family
    • Value
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    • Cleanliness
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Helpful?
Thank det683
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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  • Sleep Quality
  • Rooms
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (76)
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English first
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 18 May 2014

After doing Disney, staying at this Best Western Plus near Universal Studios brought down the level of intensity as it provided much quieter and less hectic surroundings. It was an easy walk to get to Universal Studios and Islands of Adventure but a more frequent shuttle service would have been appreciated to get off our aching feet. The front desk staff was very friendly and accommodating as we had to have them store our luggage as we arrived in the morning before a room was ready for us and still wanted to spend time at Universal Studios during the day. The included breakfast was nice to have and convenient (something we didn't have at the Best Western at Downtown Disney.) As we were a family of five and needed the use of the sofa bed, the space in the room left after folding out the bed was much better than expected. Overall, it was a good stay and if we ever go back again, we would definitely stay here again.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank 873vickis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Annapolis, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 May 2014

Wonderful for the price. Clean. Good, full breakfast. Nice large rooms. Friendly and efficient staff. Pool large and clean. Located a short walk to Universal Studios. Very happy with my stay and made a great place to come back to after a long day in the park.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
2 Thank Kelly P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Juan, Puerto Rico
Level 2 Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 10 May 2014

Let's start off with the location, it was brilliant! We went to Universal Studios and Islands of Adventures, and by car it was no more than a 15 minute drive. The best part was the shuttle service to the parks :) We can't forget to mention our friend David (from the conscierge). He was so informative and attenive. We can't thank him enough.

Since we were paying our stay with points, we had to technically check-in every morning (which we forgot every time!), but the night auditor José, if we're not mistaken, would always greet us with a smile and patiently check us back in without any problem.

The room was awesome! A/C was always nice and cold, we always got hot water... everything was better than we had hoped for. The only downside was the breakfast, it was not that appetizing at all. And, the checkout process was a bit irritating. She didn't really paid much attention to us since she was on a call, but didn't really give us a smile either. But other than that, everything was superb! We would definitely recommend thsi hotel. We're already planning our next trip!

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rebeca Gee R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
East Hampton, New York
Level 3 Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 10 May 2014 via mobile

This hotel was very clean, friendly staff, free continental breakfast. Bed was so comfortable. Best of all universal studios was right across the street so we walked. There also is a shuttle bus that will take you to all the parks. I recommend this hotel to everybody. You won't be disappointed.

Stayed May 2014, travelled as a couple
Helpful?
2 Thank Yvonne M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boston, United States
1 review
Reviewed 7 May 2014

On my 1st day of staying there, when my family and I (group of 6) got back to the room late evening from being out all day, I had to request that new clean towels be brought and that the room be cleaned because it wasn't done while we were out. FYI... The "Do Not Disturb" sign was NEVER put on the door, so the cleaning person could have went in the room and cleaned up prior to us returning in the evening!

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Axel P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St. John's, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 May 2014

We stayed at the Best Western Plus for 5 nights. Catching the shuttle was a breeze. Bed was the best I`ve slept on in a hotel that I can remember. Great staff, location, accommodations. Breakfast was amazing. Value for $ was incredible.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
2 Thank Lloyd B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Plus Universal Inn

Property: Best Western Plus Universal Inn
Address: 5618 Vineland Road, Orlando, FL 32819-7827 (Formerly BEST WESTERN PLUS Universal Inn)
Phone Number:
Region: United States > Florida > Central Florida > Orlando > Florida Center
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#30 Best Value Hotel in Orlando
#91 Romantic Hotel in Orlando
#102 Family Hotel in Orlando
#103 Business Hotel in Orlando
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Best Western Plus Universal Inn 2.5*
Number of rooms: 70
Reservation Options:
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Also Known As:
Best Western Plus Universal Hotel Orlando
Best Western Universal Hotel
Best Western Orlando
Orlando Best Western
Best Western Plus Universal Inn Orlando, Florida

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