We stayed July 21-25 and visited Universal Studios. We had a rental car, but took the 1st shuttle from the hotel at 8:00 and then took a taxi back in the afternoons--taxi was anywhere from $5--$8 one way. Totally worth not having the headache/cost of parking at the park. Lots of reviewers said they walked, but we wouldn't have wanted to--it was just too hot after walking all day at the park. They will call you a taxi if you want to go at a time when the shuttle doesn't run, and it's still only $5-$8.
There are lots of choices for eating within walking distance, although we did drive to the TGIFridays (about 6 blocks away), but the Orlando Ale House is really good with reasonable prices. I wouldn't recommend the Golden Corral, but I'm not a fan of that place in general. There is an IHOP and a Waffle House just a few blocks away, and a Burger King very close. There is a Walgreens close as well, which was handy. There's also a cool little souvenir shop right next to Walgreens that has really reasonably priced t-shirts, etc.
There is a computer room where I was able to print our return boarding passes right in the lobby.
Breakfast was good--some hot choices, fruit, yogurt, cereal, granola, fruit juices, waffles, coffee. The pool was a bit of a disappointment--one of the pictures on this site is NOT the pool at this hotel, so it wasn't what we expected--it was small and kind of crowded--that's why I gave the hotel 4 stars instead of 5, but it wasn't a deal breaker for us--we didn't really come for the pool! There is a counter in the lobby where you can purchase park tickets and though we didn't use this service, it appeared that the gentlemen that manned the counter were really knowledgeable.
The rooms were clean and comfortable.
One thing that I want to mention is that my daughter left her Rosary on the nightstand in the hotel room, and we didn't think of it until we were at the airport and had returned the rental car--no way to go back for it. I called the hotel and explained the situation to the clerk and asked if there would be any way they could mail it to us in Nebraska. He was very kind--retrieved the Rosary, and it arrived 2 days after we had returned home--and NOT "COD"--just sent at their expense. I thought that was especially good customer service.
I would definitely recommend this hotel mostly for the convenience/closeness to Universal and the helpfulness of the staff.
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- Also Known As:
- Best Western Plus Universal Hotel Orlando
- Best Western Universal Hotel
- Best Western Orlando
- Orlando Best Western
- Best Western Plus Universal Inn Orlando, Florida