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“Swan and Dolphin, best deal at Disney”

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Walt Disney World Dolphin Resort
Ranked #180 of 339 Hotels in Orlando
Florida
Level 5 Contributor
53 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
“Swan and Dolphin, best deal at Disney”
Reviewed 12 October 2013

We have seasonal Florida resident passes and go to Disney a lot. We enjoy Epcot and Hollywood Studios best among the 4 parks and so look for lodging in the Epcot area. I can almost always manage to find the best room rates at Swan or Dolphin and we enjoy the more "adult" feel of these resorts (still with plenty of fun to attract children.) We find the rooms uniformly comfortable and have always had good service with no complaints. I don't think you can ask more from a hotel, especially when the price is something less than half what you'd pay at the hotel right next door that doesn't have any more amenities.

Room Tip: Rooms are pretty uniform within price range except for position within the hotel. You might ask if...
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  • Stayed October 2013, travelled with family
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Helpful?
2 Thank FloridaTravelmum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SwanDolphinReviewM, WDW Swan and Dolphin at Walt Disney World Dolphin Resort, responded to this review, 15 October 2013
Thank you for sharing your great experience Florida Travelmum! We are delighted that you had a great time. Can't wait to see you again! Have a magical day!
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Traveller tips help you choose the right room.   Room tips (1,472)
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San Juan, Puerto Rico
Level 5 Contributor
55 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
Reviewed 12 October 2013

The hotel has two parts, Swan in one side and Dolfin in the other, we stayed in Swan, the rooms are good, we have a swimming pool view, there are a couple of swimming pool in there, service is good and price is acceptable to be inside Disney area, you could take either ship or shuttle to disney parks, the only defect is lack of restaurants inside, no choice at all, but still we had a good time and recommend it.

  • Stayed January 2013, travelled with family
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Helpful?
1 Thank thomas61416
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SwanDolphinReviewM, WDW Swan and Dolphin at Walt Disney World Dolphin Resort, responded to this review, 15 October 2013
Dear ThomasWong416,
Thank you so much for taking the time to share your experience with us. We are so glad that you enjoyed our pool area and had a view. Between both hotels, we do have 17 restaurants. We are so sorry that you still could not find one that suited your needs. Your comments have been forwarded to our management team. We do hope to see you again in the near future. Please come again!
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Scottsdale, Arizona
Level 4 Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 11 October 2013

This was our second stay at the Walt Disney World Dolphin and it didn't disappoint. You can't beat walking into Epcot...wonderful location. Even the bus to the Magic Kingdom was prompt and quick. There were two casual restaurant choices which were adequate but wish there had been more casual choices. The social hour at the lobby bar is quite nice...you're able to sample two wines for $5.00...real bargain and very pleasant chatting with the bartender. Quiet rooms, comfortable beds and Starbucks coffee in the room...another pleasant surprise! Would stay here again in a heartbeat!

Room Tip: Lobby level is great if you want to walk out to the lobby bar for a quick breakfast bagel, etc,. and...
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  • Stayed October 2013, travelled as a couple
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Helpful?
1 Thank SandyY615
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SwanDolphinReviewM, WDW Swan and Dolphin at Walt Disney World Dolphin Resort, responded to this review, 15 October 2013
Hello SandyY615! It is so great to hear about your recent stay. We appreciate the detailed feedback. We would love to have you as our guest again so please hurry back! Thank you for writing.
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NH
Level 4 Contributor
30 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 11 October 2013

This hotel, like the Swan, is a Starwood property. A higher grade hotel anywhere else, but on the Disney resort it pales in performance against the other true Disney EPCOT offerings. The hotel lacks the charging privilages and free Magical Express airport transfers of the neighboring hotels.
Our room was older and had a musty smell. The windows did not operate. We heard the elevator all night long eventhough we were on the 11th floor and a couple of doors away from the elevator. The hotel has no {or few} balconies to appreciate the Florida weather.
The pool {a long way from most rooms} has limited outdoor seating and at the time of our visit the heated pool was closed. Poolside drinks are on the pricey side.
On the upside the bed was Starwood comfortable, the bath linen plush and the staff top notch.

  • Stayed October 2013, travelled on business
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Helpful?
1 Thank NH-Family-Fun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WDWSDExecutiveOffice, Manager at Walt Disney World Dolphin Resort, responded to this review, 14 October 2013
Thank you for taking the time to share your feedback. We are proud to be the only Starwood Resort in the heart of Walt Disney World offering many Disney benefits such as Extra Magic Hours, complimentary Disney transportation, Disney character dining, and more. It is great to that you enjoyed our signature Westin Heavenly Bed and Bath amenities.
It is disappointing to hear about the condition of your room and we would love the opportunity to learn more and take proper corrective steps. Please contact us at ReviewManager@swandolphin.com. Thank you for being our guest.
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VENICE
2 reviews
Reviewed 11 October 2013

Great location, so close to Epcot and studios, walk or take a boat!
Great bedding, friendly staff, super hotel. Highly recommend.
Check in and check out so easy, and pleasant.
Free wi fi in room and good cell phone service, sometimes missing in Disney.

  • Stayed October 2013, travelled with friends
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Helpful?
Thank BRIAN F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SwanDolphinReviewM, WDW Swan and Dolphin at Walt Disney World Dolphin Resort, responded to this review, 15 October 2013
BrianF, we are so pleased to hear that you had such a smooth, easy check in and that you had a wonderful time during your recent stay. We loved having you! Please come again!
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Elizabethtown, Pennsylvania
Level 3 Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 11 October 2013

We stayed at the Swan for 3 nights and were very pleased with the location of the hotel. It is in a great location, however, the prices for food are very expensive. It would have been nice to be able to pay "normal prices" for breakfast instead of $21.99. I was happy that we were able to take the boat to Epcot or Hollywood Studios and we were also able to walk to Epcot if we wanted to. The pool area is really pretty. The staff were very accommodating and always willing to help where needed. I would return, however, I wish they would reconsider their prices and offer some more reasonable options for dining.

  • Stayed October 2013, travelled with family
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Helpful?
1 Thank qtmama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SwanDolphinReviewM, WDW Swan and Dolphin at Walt Disney World Dolphin Resort, responded to this review, 15 October 2013
Dear QTMama,
It is so nice to hear how much you enjoyed your stay with us. We loved having you as our guest. We do apologize that you felt the dining prices were a bit high. There are some more economical places to eat if you have a car to drive in the surrounding area. We do hope that you will reconsider and choose to stay with us again soon.
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NY
Level 5 Contributor
23 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 11 October 2013

Booked a family room with king-size bed. Upon arrival, room was unavailable.
Waited for 20 minutes at the Gold counter for them to sort everything out.
Was told we are getting a "nicer room."

HOLY MOLY!!!

2 floor suite. At least 3,000 sf. 2 bedrooms, 3 bathrooms, living room, piano room, TV room, dining room, a small kitchen/pantry. A balcony overlooking EPCOT.

Never, ever seen a room like that. Have stayed in some really, really nice properties, but never anything even remotely similar to this. Absolutely insane, mind-boggling room.

I have no idea why they upgraded us to it - just a lowly SPG Gold here..but THANKS!

  • Stayed September 2013, travelled with family
    • Value
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Helpful?
1 Thank anon73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SwanDolphinReviewM, WDW Swan and Dolphin at Walt Disney World Dolphin Resort, responded to this review, 15 October 2013
Dear Anon73,
We are thrilled that you loved the upgrade to the Presidential Suite. We appreciate you as our SPG member and just wanted you to know it. Have a great and magical day! Please come back soon!
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Additional Information about Walt Disney World Dolphin Resort

Property: Walt Disney World Dolphin Resort
Address: 1500 Epcot Resort Boulevard, Orlando, FL 32830-8428 (Formerly Walt Disney World Dolphin Hotel)
Phone Number:
Region: United States > Florida > Central Florida > Orlando > Lake Buena Vista
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#28 Spa Hotel in Orlando
#40 Top resorts Hotel in Orlando
#48 Luxury Hotel in Orlando
#117 Business Hotel in Orlando
#118 Romantic Hotel in Orlando
#142 Family Hotel in Orlando
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Walt Disney World Dolphin Resort 4*
Number of rooms: 2267
Official Description (provided by the hotel):
Walt Disney World Dolphin Resort is located in the center of Walt Disney World. Epcot and Disney's Hollywood Studios are just a boat ride or short walk away, with Magic Kingdom and Disney's Animal Kingdom Park nearby. Our hotel has free area transportation. We offer a unique blend of Disney benefits and Starwood amenities. ... more   less 
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Also Known As:
Walt Disney World Swan And Dolphin Hotel Orlando
Walt Disney Orlando
Walt Disney Hotel Orlando
Swan Resort Disney
Disney World Swan Resort
Walt Disney World Swan Resort
Walt Disney World Dolphin Resort Orlando, Florida

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