I travel for work - Best Western is not usually my first choice but I had to use this hotel due to location. I asked for a wake-up call when I checked in for 6 am the next morning. It never came. The alarm clock in the room is ridiculously hard to figure out and I am a techie! I asked if they could send someone to help me in setting it up and that didn't happen BUT - they did have someone set it for me - 5 days later and for the time I had requested for my initial wake-up call, which was NOT when I needed to get up any other day but the first. Since it is VERY hard to sleep here ( all rooms face the outside and people drag their suitcases along the ground all hours checking in and out, plus the loud conversations they carry on while doing so), I did NOT appreciate being woken up 1 1/2 hours earlier than I needed. The cleaning staff liked to hang up my dirty towels for re-use, I cut my finger and got blood on the sheets and it took 3 days before they were changed, the tile floor was disgustingly filthy, the rooms are old and have that nasty moldy smell and my room had cockroaches - at least two that I saw scurry under the refrigerator when I came in the door. There is a very grumpy older man that works the front desk that doesn't open the lobby right on time - usually 5 minutes late - so if you need to get your coffee/breakfast promptly because of a work schedule where 5 minutes DOES make a difference, just be ready to wait at the door even though he sees you and the clock on the wall clearly shows the time. If you need a good night's sleep, this is definitely NOT the hotel for you.
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- Also Known As:
- Best Western Orlando East Hotel Orlando
- Orlando Best Western
- Best Western Orlando East Inn & Suites Florida