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“great hotel”

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Best Western Orlando East Inn & Suites
Ranked #186 of 337 Hotels in Orlando
A TripAdvisor Member
“great hotel”
Reviewed 29 July 2013

always stay at best westerns the service is great friendly staff love the fact it has wifi and breakfast is delicious. always recomned this to family and friends would not stay at any other hotel besides bestwestern cost is affordable clean rooms excellent service

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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456 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (57)
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English first
sweetbflorida
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 July 2013

Great value, quiet property, excellent staff. This property is located in a central area with easy access to the 417 which takes you to Disney on one side and Heathrow on the other with everything you want in between.

  • Stayed July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank sweetbflorida
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Franklinville, NJ
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed 23 July 2013

Family stay with two boys, 7 and 5 for two nights here and were pleased. We were there for a wedding nearby. Pool was fine, they wondered why the whirlpool was closed but I knew it was from reviews here. There was a small sign saying it was closed at the front desk, but off to the side. I thought the room was clean, bathroom and sink area has been upgraded to granite countertops at some point. I thought breakfast was great. French Toast sticks, Pour/make your own waffles, sausage gravy. Possibly needs another microwave as breakfast area got crowded and heat lamps only work so well. Zero problems checking in Friday night around 7-8 pm or checking out around 11am Sunday. I really have nothing to complain about. I thought the price was right, especially considering the area and the cost of downtown hotels.

It's in an area away from the tourist destinations, so I'm not sure I would have a need to stay there again, but I would definitely stay there again if I needed to be in the area. I would think the best utilization would be for business travelers looking for a bargain as it's just East of downtown "skyscrapers" of Orlando.

If you're originally from the Philly area, there is a brand new Wawa really close (brought that back for lunch one day after swimming). Also, an easy 20 minute drive away, you MUST visit Brianto's in Avalon Park for an Amoroso's roll cheesesteak, especially if you've moved away from the Delaware Valley like we have. I've wanted to try the place the past few times in Orlando and finally made it! BTW, the traffic signals there on Colonial Dr have to be the slowest changing ones in the world. If you're trying to make a left onto Colonial Dr. It might be better to make a right instead and do a U-turn or turn around somewhere.

  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mpheadley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brooksville, Florida
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 22 July 2013

I checked in late by reception was quick and efficient. I requested a room I could park in front of, and got one.

The room was fine. An old style A/C unit on the outside wall worked great and wasn't too loud.

TV was 32" Flat Screen with a good selection of free channels.

Downside...Bathroom was extremely small. A tiny sink and counter in the bedroom, and the tiniest bath/shower/toilet I can ever remember experiencing. No non-slip mat or strips were provided. It was very clean, however.

Breakfast was a tad under standard for a BW...No hot items, unless you consider Eggo style waffles...

  • Stayed July 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dale S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clayton, Alabama
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 18 July 2013

I stay at this motel several times throughout the year and the staff is always very helpful, professional and polite. The hotel building is aging. Some of the appliances need to be updated. But, overall, it is a good hotel and convenient to Asbury Theological Seminary.

  • Stayed July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Iktomi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hickory, North Carolina
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 26 May 2013

It may look decent outside, but the rooms are not that great. The bathroom and room smells bad. Had to buy an air freshner because it was so bad. The water smells bad too. Queen size bed and one sofa, and there's a wall barrier between bed and sofa (odd). The breakfast bar was not good. There's a pool, it's okay. And the jacuzzi was out of service. Ice machine out of service.

  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank jthavichith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM10346, General Manager at Best Western Orlando East Inn & Suites, responded to this review, 29 May 2013
It is unfortunate that you and your family encountered many issues that made your stay less then satisfactory. All of your concerns have been addressed with my staff with the exception of our spa. Unfortunately there is never a good time to remodel, however our spa is in the process of being resurfaced. It is not the norm of our hotel to fall short on so many areas. I apologize on behalf of myself and my staff and will make sure our future guests do not experience the same areas of concern as you did.

Sincerely,

Best Western Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pacific Grove, California
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 9 April 2013

The staff at Best Western Orlando East Inn & Suites did an outstanding job of anticipating our needs cheerfully and professionally. Patricia, the gal who oversees breakfast service every mornging, was particularly helpful. She noticed that I drink many cups of decaf every morngin and made sure the caraf was always full. Breakfast items were replenished before they were low. All this was done for hours with a quiet, responsive cheerfulness than was most welcoming. Other staff members at the desk and in Housekeeping were also outstanding, Even employees just coming in to work would go out of their way to walk over an open a door for a guest. The overall feeling made our visit very pleasant and relaxing. Thank you!

  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HeidiH681
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Orlando East Inn & Suites

Property: Best Western Orlando East Inn & Suites
Address: 8750 East Colonial Drive, Orlando, FL 32817-4004 (Formerly BEST WESTERN Orlando East Inn & Suites)
Phone Number:
Region: United States > Florida > Central Florida > Orlando
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#30 Best Value Hotel in Orlando
#127 Business Hotel in Orlando
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Best Western Orlando East Inn & Suites 2.5*
Number of rooms: 118
Reservation Options:
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Also Known As:
Best Western Orlando East Hotel Orlando
Orlando Best Western
Best Western Orlando East Inn & Suites Florida

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