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Quality Suites Universal South
Ranked #286 of 335 Hotels in Orlando
Morristown, New Jersey
1 review
“I LOVE THIS PLACE”
5 of 5 bubbles Reviewed 27 March 2014

I really like the place, and i will go again. friendly and clean. I will be going back in September of this year. with friends and my family. I stayed at this place for 3 days the only thing I did not like was that I could not stay longer.
Thanks to all the staff members. you really did great JOB.

Fabian Rendon

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank fabi1220
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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591 reviews from our community

Traveller rating
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (78)
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Illinois
2 reviews
4 of 5 bubbles Reviewed 22 March 2014

My family has stayed at this hotel once a year on spring break for the last 6 years. This year we stayed for 6 nights, (usually just one night). The hotel is very conveniently located, just minutes to Universal Studios to the north, and you can go south and hop on I-4 to go to Disney. It can be tricky to get onto Turkey Lake Road going North in the morning, but you can go through the hospital to the south to get to a light.

The hotel is 0.6 miles south of a Walmart in case you need anything (we always needed something).

The hotel is in pretty good shape, but I've noticed it has deteriorated in the last few years. They just repaved the parking lot, and have installed some new drains on the A/C units, so it could be they are starting to make some investments in upkeep. Our room was clean, but the bathroom needed some new washers on the shower (it dripped) and the ceiling tile was sagging. With a little paint and a few repairs, it would have been very good. The door could use some repairs - lots of places where air could come around the door seals.

Beds are "full", and felt small, but the sofa bed worked great for our family of four.

Front desk staff was friendly and efficient. Breakfast was okay, but could use some variety on the hot items (sausage patties and egg "discs" each day got a little old. The dining area is a little small, but not too bad.

We did not try the pool, but it looked fairly clean. Not a huge pool, but attractive.

Overall, I would say it was a good value for the money. We had 3 days on rewards nights, and 3 days for $200 (so about $66 a day). We will be back next year....

Room Tip: For some reason, people seem to forget that at 11pm at night, some people might be trying to sleep...
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  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Plains_guy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
North Port, Florida
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed 18 March 2014

Checked into hotel. Had reservation for king room. They did not have one available. Room did not have hot water. Reported to front desk 3 times. Also was told that General Manager would contact me. Not only was water problem not fixed during 2 day stay, but General Manager never had the courtesy of contacting me even after I left several telephone and e-mail messages.

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank robert r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Orlando hotels

Baltimore, Maryland
Level Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 bubbles Reviewed 18 March 2014

This hotel has potential. It lacks someone with an eye for detail. The couch in the front lobby was ready to be trashed years ago its so worn u can see the stuffing.The front desk staff was nice check in was quick. The breakfast was fine except they don't have a toasting station separate from the line which causes long lines. Most hotels that offer free breakfast have a separate toasting area for this very reason. The pool was very clean but the baby pool looked funky couldn't tell if it was do to old paint or what. The pool says it closes at 11pm but people were loudly swimming at all hours. The jacuzzi was constantly overly full with people some folks had their babies in the jacuzzi!?! This was a useless feature after I saw two diaper clad babies in it. I guess with the low prices they attract some really interesting guests. Our room itself was in good shape and clean. The bathrooms are big but ours was in desperate need of repair. The door would not close properly it was super swollen on the bottom. The shower made a horrible hissing noise when we used it. We were unable to have long showers as the hot water seems to run out quickly. The beds were comfy, the breakfast good, staff was nice but next time I think we will go elsewhere....I need a good hot shower after all the walking in Florida....one that's not hissing at me.

Room Tip: If u want a quiet stay book away from the pool.
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  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hopep1974
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Topeka, KS
Level Contributor
163 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
3 of 5 bubbles Reviewed 10 March 2014

This hotel is conveniently located near Universal Studios (about a mile), so the location good. But the AC unit didn't work. We had it turned down to 60 but never got out of the 70's in the room. Hot tub jets barely worked. Breakfast room is way to small for the size of the hotel. We had to wait in line just over 10 minutes to get to the food. No list of TV channel in the room. Front desk provided a list, but they should have that in the room. Ice machines were a long ways from our room. On the plus side, it was reasonably quiet and the front desk people were friendly. Probably would not stay here again.

Room Tip: There are a lot of rooms. If you are interested in the pool, ask for a room facing that area.
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank Treadman46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Worcester, Massachusetts
Level Contributor
60 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
2 of 5 bubbles Reviewed 10 March 2014

This motel has all the basics: nice pool, laundry, tv, standard breakfast (with waffles). Our bed was comfortable, but a king sized bed was wedged into a queen sized niche so getting in and out on one side was tough. The location is great. It's close to Universal, easy access to I-4 and International Drive, near restaurants and supermarkets. And it is cheap for the area. But...
We have stayed here before, but we probably will not stay here again. It is definitely showing wear. There are broken tiles in the hallways, discolored grout in the bathroom, and a general lack of upkeep, though the room was clean. In our room there was a badly done patch in the bathroom and touchups on the wall were done with paint that was a slightly different color. Overall, a little uncomfortable.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jaymat44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chattanooga, Tennessee
1 review
4 of 5 bubbles Reviewed 8 March 2014

Booked this hotel because it was very close to City Walk its 6 minutes from there. The Walmart was close as well. An I thought the beds were very comfortable and the breakfast was very good too. The room was very spacious and had a couch and a nice TV.

Room Tip: Poolview room
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
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    • Service
Helpful?
Thank taybug1216
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Quality Suites Universal South

Property: Quality Suites Universal South
Address: 9350 Turkey Lake Rd, Orlando, FL 32819-7319
Phone Number:
Region: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #286 of 335 Hotels in Orlando
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Quality Suites Universal South 2.5*
Number of rooms: 214
Official Description (provided by the hotel):
Whether traveling for business or pleasure, make the Quality Suites Universal your home away from home whe visiting Orlando. Our great location, affordable rates and top-notch service are the winning combination you are looking for. ... more   less 
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Also Known As:
Quality Suites Universal South Hotel Orlando
Comfort Suites Orlando
Orlando Comfort Suites
Comfort Suite Orlando
Quality Suites Universal South Orlando, Florida

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