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“Castle was a real Castle!”

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Castle Hotel, Autograph Collection
Ranked #114 of 342 Hotels in Orlando
Certificate of Excellence
Reviewed 2 July 2014

In Orlando for a business trip - stayed at the Castle. The hotel was beautiful with all the old charm of a castle with the new brilliance of modern shimmer. The artwork on the walls is amazing and the view of Orlando from the rooftop of the hotel allows a great view of the city to include Disney’s nightly fireworks show. Full bar inside and outside pool side service. Spa was amazing, room service all night. Staff was helpful and friendly and very knowledgeable of the area! Can’t wait to go back, hotel was in a great location with walking distance to the "hustle bustle"!

  • Stayed: June 2014, travelled on business
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3  Thank Kimberly C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 1 July 2014

As you enter The Castle, you can't fail to be impressed by the opulent surroundings of theReception and bar area.However, we felt that this was not the case for the bedrooms. Our room, 821 was classed as a suite. It was a large room with large furniture and a bed that was way past it's sell by date. I had requested a bedboard in advance, incase the bed was too soft. The Hotel were unable to comply with this, although they have apparently ordered one now!. Our room had bright purple wardrobe doors which didnt appear to match anything else. There was also a small and dated bathroom with a very small bath.The room was quite dark, so you needed lights on all the time and it had a strange smell which appeared to be a mix of mustiness and disinfectant.
I note that some Reviewers had raved over the pool area, which was nicely done but rather small , i thought and all sunloungers were in use by mid pm.
We had breakfast in the Garden Restaurant, As Platinum Rewards members, we were issued with vouchers for a "Continental Breakfast". Be careful though, this consists of a smoothie, a couple of tiny muffins, a slice of toast and a coffee. You pay for anything else. We didnt understand this and started ordering juice, cereal etc. Sam our waiter was really helpful though, and we worked it out in the end. Ernie at Reception was great, too!
If you can get a deal, then The Castle is certainly a very different place to stay. We left unsure what audience they are trying to attract.

  • Stayed: June 2014, travelled as a couple
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2  Thank Peykake
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wayne S, Front Office Manager at Castle Hotel, Autograph Collection, responded to this reviewResponded 3 July 2014

Dear Peykake,

Thank you so much for taking time to review your most recent stay at Castle Hotel Orlando. As well, it was very nice to have had a few moments to speak with you in person at the Front Desk regarding the bedding and the need for a bed board.

I was well-pleased to read that two of our Associates provided you with exceptional service while you were our guests. Be assured. I will be sharing your comments with them directly and with their immediate supervisors.

All of us at Castle Hotel Orlando look forward to seeing you back in the near future.

Until then...take care.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 July 2014

We absolutely LOVED our stay at the Castle - I am thrilled they are part of the Marriott Autograph Collection now!!

The only thing keeping me from giving 5 stars is the ridiculous parking prices. I get paying for valet parking, but $15/night plus tax to park in an open lot (not even gated) seems a little unnecessary.

On to the hotel - the place is AMAZING - it actually IS a castle! The decor is amazing and so well themed! We had lunch at the Garden Bistro and the food was delicious, the portions huge, and the prices reasonable (not always the case in a resort!).

The room was HUGE: I definitely recommend a high floor with a pool view if available! The bed was comfortable; only bad thing I can say is that despite basically turning the A/C off, the room was FREEZING! We just snuggled up under the covers, so it wasn't really an impact!

There is an open air terrace on the top floor in which you can enjoy the Disney/Universal fireworks! :-)

The front desk was friendly and prompt open check in and check out; the night supervisor was apologetic and courteous when our keys stopped working and we needed a new set.

We did not get a chance to enjoy the lounge, but it looked nice (and awesomely decorated).

The pool is small, but nice. A good amount a seating, plus a hot tub. No complaints.

Would definitely consider staying again, if only to find more details and decorations that we missed last time!

Room Tip: Ask for a high floor (9th if available) and a pool view :-)
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  • Stayed: June 2014, travelled as a couple
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1  Thank KF-Orlando
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 July 2014

If you have been to Orlando, there are hundreds of hotel choices...some good, some mediocre and some bad. The Castle Hotel is definitely on the good side and it's unique decor make it a #1 pick on my Orlando list. Marriott's inclusion of Autograph hotels is a welcome change from the mundane box of a hotel. This hotel is worth a look and both the price and service were great.

  • Stayed: June 2014, travelled on business
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1  Thank 008-TheRoamingGnome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 June 2014

I was looking for a pet friendly Marriott property near I Drive in Orlando and found a great rate at this property. We stayed 2 nights and enjoyed everything about this property. The staff is super friendly and very accommodating. I would definitely stay here again.

  • Stayed: June 2014
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Thank Ray J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David_Me184, General Manager at Castle Hotel, Autograph Collection, responded to this reviewResponded 4 July 2014

Thank you for sharing your positive experiences at Castle Hotel Orlando. We are so pleased that you and your pet enjoyed your stay. We invite your family back very soon!

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Reviewed 28 June 2014

Tot, grandmother and I stayed at the castle hotel for 2 nights. Weekday

Tot loved that it looks like a castle. The inside is modern chic- pinks and purple with wood tones
Room - had a view of pool. No mini fridge but can request for a fee.
Pool- small circle pool but never crowded. Tables, chairs, lounges.
Pool bar that is covered
Main Restaurant- great for breakfast. Friendly staff
Lobby lounge bar- food from main restaurant. Was excellent. Friendly staff and nice atmosphere.
Hotel has path to 2 other restaurants not owned by hotel. Tu tu tango and Vito's. Did not visit either.
Pretty small garden areas around pool
No parking fee
2 outdoor patios on top floor to view fireworks
No kids activities other then pool- you are on I drive with mini golf, etc

The hotel had mainly convention guests so it was quite daytime- which we loved for the pool.
Not many families weekday.
International drive location. Easy to get to seaworld.

Three standout employees: The doorman/bellman, gentlemen bartender at lounge and the server with dark hair at main restaurant ( apologize can not remember names)

This is the hotel for you if you would like a boutique hotel experience in tourist Orlando.

Room Tip: Non connecting and pool view
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  • Stayed: June 2014, travelled with family
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Thank travelwtot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 June 2014

It has the decor of what you expect from an Autograph Collection hotel. Very easy location to get to, with plenty of parking, although they do charge you for parking, that is the one drawback. Great pool and the rooms were very comfortable.

  • Stayed: December 2013, travelled on business
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1  Thank Jokerz24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Castle Hotel, Autograph Collection

Address: 8629 International Dr, Orlando, FL 32819-9334
Region: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#40 Luxury Hotel in Orlando
#81 Business Hotel in Orlando
#120 Romantic Hotel in Orlando
#142 Family Hotel in Orlando
Price Range: £85 - £227 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Castle Hotel, Autograph Collection 4*
Number of rooms: 214
Official Description (provided by the hotel):
An enriching experience awaits at the Castle Hotel, located in the heart of Orlando’s attractions. Leisure guests, business travelers, and those seeking a distinctive venue for a wedding or social event will find a sophisticated and contemporary retreat in the only Autograph Collection Hotel on International Drive. The Four-Diamond Castle Hotel immerses guests in art, music, cuisine and culture within its Bavarian-inspired walls, providing an oasis to travelers with uncommon taste. Evoking an air of creativity and artistry, the Castle Hotel offers elegant accommodations and amenities, inspired meeting space, gourmet cuisine and intuitive service. ... more   less 
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Also Known As:
Holiday Inn Resort Orlando - The Castle Hotel Orlando
Doubletree Orlando
Orlando Doubletree
Castle Hotel, Autograph Collection Orlando, Florida

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