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Embassy Suites by Hilton Orlando International Drive Jamaican Court
Ranked #112 of 335 Hotels in Orlando
Certificate of Excellence
ware hertfordshire
Level Contributor
231 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 164 helpful votes
“brilliant”
5 of 5 bubbles Reviewed 20 June 2014

Been to Embassy suites chain several times. Rooms staff food and location as always brilliant. The managers meeting had only one basemen working. But he was excellent. It was busy but I didn't see anyone waiting. The breakfast again was busy but plenty of choice. Premises clean

Room Tip: No tips. I think you will be happy wherever
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank displeased064
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (269)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • German first
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  • Japanese first
  • Portuguese first
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English first
Atlanta, Georgia
Level Contributor
163 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 bubbles Reviewed 16 June 2014

This is an Embassy Suites so you expect a little more than the average hotel. The staff was very friendly, the breakfast was good with a wide variety and made to order eggs and omelets with at least a dozen different ingredients. The manager's special in the evening had two tap beers and a few well drinks for free, though the line got quite long at times since they only had one bartender, but he was working as hard as possible and friendly the whole time. My only complaint was that the room smelled of musty carpet as many in FL can if not replaced regularly, though this wasn't so bad that a little Febreze might have fixed it. The location next to International Dr. was great with lots of restaurants and things to do nearby.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cuda2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 bubbles Reviewed 15 June 2014

The Hilton family should be ashamed to have this hotel as part of its establishment. It is old, run down, saggy furniture, horrible breakfast and - worst of all - none of the thermostats work in the entire hotel. When I called Guest services to inform them that the thermostat didn't work, they sent up an engineer, who told me that the thermostats in the entire hotel work, but none of them shows the temperature. You just have to "fiddle with it until it feels right." If you like fruit with your breakfast, you better love cantaloupe and honeydoo because that's it for your choices. No strawberry. No pineapple. No grapes. I informed the hotel of all of the above and their response was, "Sorry." I guess they are so used to these kinds of complaints they don't even waste their breath on trying to remedy the problem. The motto at his hotel apparently is "Low prices means low quality."

Stayed June 2014, travelled with family
Helpful?
2 Thank FLTravelFamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jacques B, Front Office Manager at Embassy Suites by Hilton Orlando International Drive Jamaican Court, responded to this review, 23 August 2014
Thank you for taking the time to share feedback on your recent stay with us. We are sorry to hear you were disappointed with our breakfast service, and we have shared your comments with our food and beverage team. We understand breakfast’s importance for a good start to your day, and hope you will allow us the opportunity to make it right should you return to our area in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Park city ut.
Level Contributor
35 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 13 June 2014

Great place to stay in Orlando. You will enjoy the location, Great breakfast to get your day started. Plenty of room with a suite and a nice desks to work at. When I travel to Orlando, this is where I stay.

Room Tip: Corner suites have a lot of room.
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  • Stayed July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank happy123Parkcityut_
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Port Huron, Michigan
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 10 June 2014

Dirty rooms, saggy furniture, lights that don't work, and wifi that you can only use in one part of the sitting area. Staff didn't even flinch when we tried to explain that we were checking out and why. Seems like they hear a lot of this!!!!

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kimber405
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jacques B, Front Office Manager at Embassy Suites by Hilton Orlando International Drive Jamaican Court, responded to this review, 13 June 2014
Kimber405,
I am sorry we did not meet your expectations during your stay, we certainly don't want anyone to leave unhappy. I would like to speak with you personally so that I can better understand our short comming. Please contact me anytime at jacques.bouchard@hilton.com or by phone 407-345-8250.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tnt
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 8 June 2014

I visited in May 2014 and the stay was just average, the ac didn't work properly, the entire building needs an update. The location was great , close to everything, the staff was very friendly,the pool needs updating

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sim15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mansfield, Texas
Level Contributor
215 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 bubbles Reviewed 6 June 2014

I travel weekly and this property was short of my expectations. First external noise, I was on the Highway side over the pool, and the highway noise was LOUD. Second the rooms show immense wear, stains in the carpet, extreme wear in traffic areas. There were areas e wall had stains and needs repaint. Can you say time to remodel! Next the Door locks are a game you must play to enter your room, not once did the key work first or second time and the desk staff, after giving me new keys instructed me to hold the key in the upper right area between my thumb and forefinger and enter and pull quickly...are you kidding.....

The desk staff are friendly and efficient, the breakfast buffet is great and the omelet cook is a star. The bartender M-W was a star and all loved him.

In this competitive price range others from our business group had fantastic accommodations nearby.

After a remodel and sound control, this COULD be a great property. Will watch and see.

Room Tip: Choose another property.....
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  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank texasrsg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Embassy Suites by Hilton Orlando International Drive Jamaican Court

Property: Embassy Suites by Hilton Orlando International Drive Jamaican Court
Address: 8250 Jamaican Ct, Orlando, FL 32819-9313
Phone Number:
Region: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#65 Business Hotel in Orlando
#108 Romantic Hotel in Orlando
#125 Family Hotel in Orlando
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Embassy Suites by Hilton Orlando International Drive Jamaican Court 3.5*
Number of rooms: 246
Official Description (provided by the hotel):
Welcome to the Embassy Suites Orlando - International Drive/Jamaican Court hotel, steps from International Drive shopping and dining, and near world-famous theme parks. We're less than two miles from Orange County Convention Center, and 20 minutes from Orlando International Airport (MCO). Take the I-Ride Trolley to the convention center or the complimentary shuttle to Universal Orlando(R) Resort, SeaWorld(R) Orlando and Aquatica™, SeaWorld's Waterpark. This hotel near International Drive is an all-suite hotel providing convenient access to local attractions. Stretch out in a spacious two-room suite on the sofa bed in the living area or in the private bedroom. Keep drinks and snacks cool in the refrigerator. This Embassy Suites Orlando International Drive hotel offers a free cooked-to-order breakfast each morning, and beverages and light snacks at the complimentary Evening Reception*. Unwind after a convention center meeting, a day at the theme parks, or shopping along International Drive. Take in the beauty of our open-air atrium by the indoor waterfalls. Host your function at the Embassy Suites Orlando - International Drive/Jamaican Court hotel. Our Executive Boardroom provides meeting space near the convention center and Orlando businesses. Relax in our outdoor pool, exercise in our modern fitness center, and enjoy complimentary WiFi. * Service of alcohol subject to state and local laws. Must be of legal drinking age. Highlights All-suite hotel near International Drive and Orange County Convention Center Complimentary scheduled theme park transportation to Universal Orlando(R) Resort, SeaWorld(R) Orlando, Wet 'n Wild(R), & Aquatica™, SeaWorld's Waterpark International Drive hotel steps from shopping, dining, and entertainment Complimentary cooked-to-order breakfast and Evening Reception* Complimentary WiFi, outdoor pool, and modern fitness center Perfect Orlando event venue for business meetings, weddings, & more for up to 300 guests What to do around here Our Embassy Suites Orlando International Drive/Jamaican Court hotel is a proud Universal Orlando(R) Partner Hotel providing complimentary scheduled transportation to Universal Orlando(R) Resort, a complimentary cooked-to-order breakfast, and a complimentary Evening Reception*. Drive less than 8 miles to visit Walt Disney World(R) Resort, including: Magic Kingdom(R) Park, Epcot(R), Disney's Animal Kingdom(R) Theme Park, and Disney's Hollywood Studios(R). Discover exciting shopping, dining and entertainment steps from our International Drive hotel. In addition, ride the I-Ride Trolley along International Drive, which stops at Orlando's famous outlet malls and the Orange County Convention Center. Other notable attractions include the Mall at Millenia, The Holy Land Experience, and the Amway Arena. ... more   less 
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Also Known As:
Embassy Suites Hotel Orlando
Embassy Suites Orlando
Orlando Embassy Suites
Embassy Suite Orlando Jamaican Court
Embassy Suites By Hilton Orlando International Drive Jamaican Court Florida

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