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Embassy Suites by Hilton Orlando International Drive Jamaican Court
Ranked #109 of 338 Hotels in Orlando
Certificate of Excellence
Florida, United States
1 review
“awesome service”
Reviewed 29 August 2014

There was a confusion on the time complementary breakfast was being served. When I spoke to front desk and food supervisor she quickly suggested she prepare me breakfast and actually brought it to my room herself! She was KIND, CONSIDERATE AND ACCOMMODATING! I was very pleased with overall service and will definitely return. Thank you!

  • Stayed August 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Rosita R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (272)
Date | Rating
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English first
Dallas, Texas
Level 4 Contributor
35 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 25 August 2014

The hotel is pretty clean yet the décor and furniture is pretty outdated in the king suite. The bedroom furniture was a little chipped and the couch was hard and uncomfortable to sit on. We ate breakfast in our room and left the plate on the table and when we returned housekeeping left it there. It was obvious it was not any good. Honestly the best thing about the room were the pillows. Employees there were very helpful and courteous. The complimentary breakfast was okay. The omelet station was fast and delicious. The hotel is centrally located and only minutes away from all attractions yet I was disappointed in the actual room. I expected so much more from Embassy Suites.

  • Stayed August 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank Shamika G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frisco, Texas
2 reviews
Reviewed 25 August 2014

Our room was not fresh smelling, but smelled of old cigarette smoke. The hotel rooms need a little updating! The lobby was nice and the breakfast was wonderful. This hotel is located a little off the busy street of International, so it is a little quieter.

  • Stayed August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Vanessa R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
raleigh, United States
2 reviews
Reviewed 24 August 2014

the air conditioning is not good in this place. the bedroom portion of the suite never gets cold. my bed had old potato chips between the sheets and the mattress pad!! at least they give you free alcohol at night so you can be distracted from the bad things. oh and be careful they will charge you for nights that you didnt even stay. check your bill

  • Stayed August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Rhett F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alabama
Level 3 Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 24 August 2014

This location had the best breakfast that I have ever had at a hotel and the fact that it was free was surprising! The made to order omelet was the perfect way to start our day of touring Orlando. The nightly managers reception could use better choices for the snacks (the pretzels were stale) but the free drinks were great. Yes this hotel does need to undergo a refurbishment. Our room was clean but was in the need of some TLC. If your room is facing I-4 you can hear the traffic during rush hour.

Room Tip: Corner units have lots of windows.
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  • Stayed July 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
Thank RascalGirl2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 6 Contributor
115 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 19 August 2014

don't waste your money on premium suite extra beverage and snack vending never worked. staff very unresponsive. managers reception every night bar tender would grab glasses from rack with his fingers inside after handling money watch kids in buffet dropping serving utensils and outting back or touching food with hands and putting back great place to stay if you want to get sick.. a/c also very poor

  • Stayed August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank michaelhV2081MB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jacques B, Front Office Manager at Embassy Suites by Hilton Orlando International Drive Jamaican Court, responded to this review, 23 August 2014
We appreciate your honest input and we will use your comments to train our staff on the correct handeling proceedures. As for the vending machine, it has been repaired and is now working correctly. Again I appologize for our mistakes
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, Georgia
Level 2 Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 17 August 2014

LOCATION

My friend and I stayed at this Embassy Suites location for two nights during 4th of July weekend. We have no regrets about choosing this hotel. First and foremost, the location is perfectly situated in the center of the liveliest part of International Drive (I-Drive). It is pretty much directly across the street from some of the smaller, but fairly popular Orlando attractions such as Ripley's Believe It or Not and Wonder Works. Not to mention it is within walking distance of plethora of great shops and restaurants. We loved that Uno's was a 2 minute walk from the hotel which is very good restaurant for Chicago-style deep dish pizza.What a delight it was to walk up and down I-Drive at night and see all the colorful lights and hear all action going on. The Jamaican Drive location is closer to Universal Studios, Islands of Adventure, City Walk and Sea World compared to the Buena Vista location which is closer to Disney World (the more tame (read: Boring) side of I-Drive in my opinion). I would highly recommend this hotel for vacationers without a car. However, the hotel does have an Alamo Rent-A-Car right in their lobby (with some really nice cars to choose from) and ":free" shuttle service to the main attraction parks nearby such as Universal Studios.

HOTEL

The lobby is really nice! When we arrived we felt like we had walked into a mall with gardens/plants, water fountains, and with sunlight streaming in through the glass sun roof. The atrium style architecture that Embassy Suites really fosters an airy and sociable atmosphere. You can see all the floors and people walking the open-air hallways. The atrium has a "hanging gardens" feel and it is just delightful to walk out of my room and see the gardens and hear the comforting sounds of the waterfalls.It is really nice to look down and watch people congregate and socialize in the lobby. I find that the set-up of this hotel helps make it easier to meet/talk to other hotel guests if that is something you wanted. The room had an "aged" look with it's popcorn ceiling, worn-looking furniture, and dingy looking carpet; however, the room seemed clean and was kept cleaned daily. The room was very spacious and with its separated sections it felt like a mini-apartment. Overall, the room was good, but it really needs renovation to bring it out of 1990.

AMENITIES

The "free" breakfast everyday was very good and satisfying. The breakfast is a couple steps above continental breakfast. There are a good amount hot/cold options available of the typical American breakfast: waffles, pancakes, fresh fruit, muffins, yogurt, bacon, sausage, scrambled eggs, hash browns, oatmeal, cereal, milk, orange/apple/grapefruit juice, coffee, tea, and hot chocolate. The BEST thing about the breakfast was the "made-to-order" omelet station and the lady making the omelets was so great. She would make the omelet anyway you wanted egg whites, jalapenos, cheese, mushrooms, or whatever else you may want within reason. The hash browns were also very on point. The break was pretty much the same everyday which was fine by us.

The "free" happy hour in the evenings between 5-6 pm were an awesome perk. It was great way to socialize with other guests. The drinks were not too bad. If you tipped, the bartenders would make the drinks a little bit stronger. The only restriction was that the "free" drinks can only be house liquor or draft beer. So don't expect order any fancy drinks for free. They did have pretty good sangria and rum punch.

OVERALL

I would definitely recommend Embassy Suites and would return again. It's a great value.

  • Stayed July 2014, travelled with friends
    • Value
    • Location
    • Service
Helpful?
3 Thank KamiB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jacques B, Front Office Manager at Embassy Suites by Hilton Orlando International Drive Jamaican Court, responded to this review, 23 August 2014
Thank you for staying with us and for taking the time to share this review. I am so happy to hear that you had such a good time and enjoyed our location and our staff. We truly appreciate your patronage and hope to see you again soon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Embassy Suites by Hilton Orlando International Drive Jamaican Court

Property: Embassy Suites by Hilton Orlando International Drive Jamaican Court
Address: 8250 Jamaican Ct, Orlando, FL 32819-9313
Phone Number:
Region: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#65 Business Hotel in Orlando
#108 Romantic Hotel in Orlando
#125 Family Hotel in Orlando
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Embassy Suites by Hilton Orlando International Drive Jamaican Court 3.5*
Number of rooms: 246
Official Description (provided by the hotel):
Welcome to the Embassy Suites Orlando - International Drive/Jamaican Court hotel, steps from International Drive shopping and dining, and near world-famous theme parks. We're less than two miles from Orange County Convention Center, and 20 minutes from Orlando International Airport (MCO). Take the I-Ride Trolley to the convention center or the complimentary shuttle to Universal Orlando(R) Resort, SeaWorld(R) Orlando and Aquatica™, SeaWorld's Waterpark. This hotel near International Drive is an all-suite hotel providing convenient access to local attractions. Stretch out in a spacious two-room suite on the sofa bed in the living area or in the private bedroom. Keep drinks and snacks cool in the refrigerator. This Embassy Suites Orlando International Drive hotel offers a free cooked-to-order breakfast each morning, and beverages and light snacks at the complimentary Evening Reception*. Unwind after a convention center meeting, a day at the theme parks, or shopping along International Drive. Take in the beauty of our open-air atrium by the indoor waterfalls. Host your function at the Embassy Suites Orlando - International Drive/Jamaican Court hotel. Our Executive Boardroom provides meeting space near the convention center and Orlando businesses. Relax in our outdoor pool, exercise in our modern fitness center, and enjoy complimentary WiFi. * Service of alcohol subject to state and local laws. Must be of legal drinking age. Highlights All-suite hotel near International Drive and Orange County Convention Center Complimentary scheduled theme park transportation to Universal Orlando(R) Resort, SeaWorld(R) Orlando, Wet 'n Wild(R), & Aquatica™, SeaWorld's Waterpark International Drive hotel steps from shopping, dining, and entertainment Complimentary cooked-to-order breakfast and Evening Reception* Complimentary WiFi, outdoor pool, and modern fitness center Perfect Orlando event venue for business meetings, weddings, & more for up to 300 guests What to do around here Our Embassy Suites Orlando International Drive/Jamaican Court hotel is a proud Universal Orlando(R) Partner Hotel providing complimentary scheduled transportation to Universal Orlando(R) Resort, a complimentary cooked-to-order breakfast, and a complimentary Evening Reception*. Drive less than 8 miles to visit Walt Disney World(R) Resort, including: Magic Kingdom(R) Park, Epcot(R), Disney's Animal Kingdom(R) Theme Park, and Disney's Hollywood Studios(R). Discover exciting shopping, dining and entertainment steps from our International Drive hotel. In addition, ride the I-Ride Trolley along International Drive, which stops at Orlando's famous outlet malls and the Orange County Convention Center. Other notable attractions include the Mall at Millenia, The Holy Land Experience, and the Amway Arena. ... more   less 
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Also Known As:
Embassy Suites Hotel Orlando
Embassy Suites Orlando
Orlando Embassy Suites
Embassy Suite Orlando Jamaican Court
Embassy Suites By Hilton Orlando International Drive Jamaican Court Florida

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