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Embassy Suites by Hilton Orlando - International Drive / Convention Center
Ranked #171 of 337 Hotels in Orlando
Phx, AZ
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
“Below average Embassy Suites”
Reviewed 14 May 2014 via mobile

I am a loyal Embassy Suites patron, when possible, I'll stay there when travelling for business or fun...but probably will not ever return to this location.
Pros:
The staff was very, friendly and helpful, and, The location is convenient to convention center and dining/entertainment.

Cons:
This place is the the least appealing ES I've ever stayed at:
- run down, older.. security lock is dangling on door about to fall off, doors, walls and carpet is worn. The front door has sen better days, I don't feel too secure, and probably would not want to stay there if I were a lady travelling alone.

- The remodeling (during stay) of lobby should have included the rest of the place.. they are updating fixtures, and I can see why.. I had a hard time finding an electrical outlet THAT WORKED to charge my devices.. they're old and loose connections.

I'm not sure if this is a pro or a con.. But I believe I discovered a whole new species of cockroach in my room, along with some questionable debris that looked like it was left behind by my dog on a walk.

I could continue to nit pic.. but you get the idea.



  • Stayed May 2014
    • Location
    • Rooms
    • Cleanliness
Helpful?
3 Thank LosJohnson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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Traveller tips help you choose the right room.   Room tips (277)
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English first
Coral Springs, United States
1 review
Reviewed 14 May 2014

Location was great, check in was fast, but however no hot water in the shower, having to pack up everything and move to another room with 4 people was not good, after leaving one og the theme the parks. the breakfast was excellent.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Tuesday T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nashville, TN USA
Level Contributor
376 reviews
230 hotel reviews
common_n_hotel_reviews_1bd8 158 helpful votes
Reviewed 14 May 2014

This is my second visit to this hotel and my group declines in many areas.
The location is superb,and we all liked the Happy Hour , the pool and the well stocked gift shop for snacks etc.
We found the rooms need updating, and the elevators were quite slow (possibly due to cleaning staff using same elevators).
My room was noisy from highway noise, and hated that the internet required new log on each time.
The hot water was inconsistent at all dayparts and many complained the shower was only usable for people under 5'2".
Personally I did not like the bathroom being accessed from the living area rather than the bedroom, but that seems to be varied in this hotel.
The hotel uses contracted taxi's that are more expensive than normal taxis so beware.

Room Tip: Stay away from highway side
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  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pine129
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edmonton, Canada
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 10 May 2014

Poorly maintained and quite noisy rooms mean that there are better hotel choices available in the area. Although the communal areas (lobby and grounds etc) look nice, the rooms themselves are dated with very poor soundproofing from the atrium, adjacent rooms etc. The (two) pools are remarkably small (fine for kids splashing, but not for swimming) and compare unfavorably with other properties.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
1 Thank Lighter789
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 7 May 2014

If your looking for somewhere in the heart of International Drive, Orlando then this hotel is it! Everything about the hotel is good. Hotel is friendly. Rooms are tidy and breakfast buffet is good. They even throw complimentary drinks and food every evening. We will be staying there again.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
1 Thank Lee U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
White Plains, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 May 2014

The room was not cleaned properly - toiletries were not replenished, Coffee was not replenished, used glasses were not cleaned. Dirty plates were left in front of the room for 2 days until the left over food was all dried up and smelly. The indoor pool was not heated at all and was super cold

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
1 Thank Kalyan A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boca Raton, United States
1 review
Reviewed 6 May 2014

There are nicer hotels to stay at, and hotels far below this, but for your money this hotel is great. The rooms are very clean, service is great and free breakfast and drinks is a great touch. The room is very large with a separate work space and couch.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Perry B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Embassy Suites by Hilton Orlando - International Drive / Convention Center

Property: Embassy Suites by Hilton Orlando - International Drive / Convention Center
Address: 8978 International Dr, Orlando, FL 32819-9321
Phone Number:
Region: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#107 Romantic Hotel in Orlando
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Embassy Suites by Hilton Orlando - International Drive / Convention Center 3.5*
Number of rooms: 244
Official Description (provided by the hotel):
Deluxe, all suite hotel located in the convenient, exciting International Drive area, surrounded by a variety of dining, entertainment and shopping venues. Accommodations are spacious one-bedroom suites with microwave, refrigerator & coffee maker. All guests enjoy a Complimentary Breakfast and free evening beverages daily! ... more   less 
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Also Known As:
Embassy Suites Hotel Orlando - International Drive / Orlando
Embassy Suites Orlando
Orlando Embassy Suites
Embassy Suites By Hilton Orlando - International Drive / Convention Center Florida

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