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Embassy Suites by Hilton Orlando - International Drive / Convention Center
Ranked #153 of 339 Hotels in Orlando
Norwich, United Kingdom
Level 3 Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“ok embassy”
Reviewed 21 July 2014

stayed for 2 weeks. furniture as most hotels a bit dated.but more than made up for by great service, lovely & friendy staff,and a good breakfast, served by cheerfull and good chefs.
we have already booked for next year. excellent location and travel to theme parks.

  • Stayed May 2014, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank chris o
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
B_Friedrich, General Manager at Embassy Suites by Hilton Orlando - International Drive / Convention Center, responded to this review, 21 July 2014
Thank you for taking the time to share your experience! We were happy to hear that you enjoyed your visit with us and felt that you received great service. Your review will be shared with the entire team this week. We look forward to welcoming you back next year.

Bill Friedrich
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (281)
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English first
02837, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 July 2014

a camping tent would have been better, the food was just awful, the staff surly, the rooms smelled, they did not charge the agreed upon rate, carpets never vacuumed, breakfast featured old rubber eggs and warm sliced fruit

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Embassy Suites Hotels

Helpful?
2 Thank Melford H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
new jersey
Level 3 Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 16 July 2014

We stayed at Embassy for 3 nights over 4th of July! International Dr is a hot spot and it's right in the center. Señor Frogs is right across the street and so many other great places. Dave and Busters is right next door and Olive Garden. We had a blast while there. The rooms are spacious and the interior is very pretty! Best part is the reception for 2 hrs! Wow they made some great drinks. Lenox was a great bartender and such a nice guy. Jose the maintenance guy swapped out a pool lift for my son. He has MD and can't get out of the pool without assistance. The battery was broke and Jose pulled in another lift to safely get our son out of the pool. He deserves a promotion in my book. He said he's been there 10 years. He was amazing! Bill Friedrich made all our accommodations for our family and son. He was wonderful! He bent over backwards for us! This hotel has a great staff! Embassy is a nice place to stay!

Room Tip: We stayed on the 7th floor and got a premium room. It offered a little bit more.
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  • Stayed July 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
2 Thank dnabot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
B_Friedrich, General Manager at Embassy Suites by Hilton Orlando - International Drive / Convention Center, responded to this review, 21 July 2014
Thank you for taking the time to share your experience! All of us here at the Embassy Suites Orlando – International Drive South were excited to read such a great review and we are truly delighted that you enjoyed your visit with us. I will ensure that the team members you mentioned are recognized for their efforts. We hope that when your travels bring you to Orlando again, we'll have the chance to welcome you back.

Bill Friedrich
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vienna, VA
Level 3 Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 13 July 2014

This is the fourth Embassy Suites I've stayed in different states, and it is fairly typical, with the roomy two-room suites, free breakfasts and free happy hour at 5-7 p.m. While still a good a bargain, this one is slightly dated compared to other ES's. We switched rooms after one night to get two queens instead of one king bed, and both rooms had slightly musty smells, despite being on upper floors. Still, they were clean, and had a frig and microwave. The staff was extremely friendly and helpful. There is another ES not far away up International Drive that I believe is newer. One advantage of this location is that it is across the street from a lively section of I Drive with lots of restaurants, bars and street life. We had good meals at the Bahama Breeze directly across the street, a Thai place nearby, and the Copper Canyon farther south. The Convention Center is about a mile south.

  • Stayed June 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank NorthernVirginian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Altamonte Springs, Florida, Usa
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 13 July 2014

I agree this hotel is showing its age to a degree, yet the lobby area has been just recently updated and does look great. Overall is it still a class place. The room was very clean, comfortable and quiet. It is really nice to have a fridge and micro available. On Sat & Sun am the complimentary breakfast was quite busy as you can imagine yet the 5 of us were able to secure a decent table and patiently wait through the omelet and express lines. You can grab typical continental stuff pretty quickly though. The hot food was very good and worth the lineup.

Several restaurants directly across the street give you many food options within a short walk. We didn’t try the Fisheye Grille but would like to next time.

The bonus for the whole stay was Amber at the front desk that made us feel very welcome and assisted us with a couple of our needs perfectly. She is a definite asset to the Hilton Corp and I would expect her to be moving up the ladder pretty quickly. In fact, all staff we interacted with were very nice.

The overall value……..superb!

  • Stayed July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
2 Thank SFB436
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Virginia, United States
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 13 July 2014

We stayed here for three nights while visiting Disney parks. The hotel is clean and the staff is friendly. Our room had a musty smell that never went away, but the accommodations in the room were adequate. All the rooms open inside to an interior courtyard. There are glass windows on each side of the door. There are heavy drapes that can be drawn to cover the windows, but there is a bit of a gap between the edge of the window that cannot be fully covered by the drapes. This does not allow for full privacy of the room - and if you have someone sleeping on the sofabed....I used the two foot stools in the room to pin the curtains against the door frame. This helped close the gap. They should really have some kind of velcro or hook closure option here.

The complimentary breakfast is very good. They have make to order omeletes. I wasn't expecting much, but was surprised how good they were and how fast the service was.
We would stay here again.

  • Stayed July 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
1 Thank Joel C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
B_Friedrich, General Manager at Embassy Suites by Hilton Orlando - International Drive / Convention Center, responded to this review, 18 July 2014
Thank you for taking the time to share your experience. It was great to read that you enjoyed the cooked to order breakfast we provide. I was also happy to read that you felt the property was clean and that the team was friendly. In regards to the curtains covering the front windows, we have heard this from other guests and we are working on solutions to alleviate the gap. We are working out the details of a renovation next year and I have requested that we frost the windows on the front side of the suites. In the meantime, I have ordered magnets to apply to the curtains that will allow our guests to secure the curtains tightly to our metal door frames, which will help greatly. On another note, I would like to know which room you stayed in so that we may investigate the musty smell in the suite. Please reach out to me via email at william.friedrich@hilton.com or via phone at (407) 581-4301. We look forward to welcoming you back when your travels bring you to Orlando again.
Thank you,

Bill Friedrich
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Miami, United States
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 10 July 2014

The hotel was clean and comfortable. It was very busy but I never felt crowded even when using the pool areas. The free breakfast was outrageous, quite a spread with plenty of options for everyone. The location is perfect, close to all the key attractions and plenty of restaurants, etc.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
3 Thank Melinda G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Embassy Suites by Hilton Orlando - International Drive / Convention Center

Property: Embassy Suites by Hilton Orlando - International Drive / Convention Center
Address: 8978 International Dr, Orlando, FL 32819-9321
Phone Number:
Region: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#107 Romantic Hotel in Orlando
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Embassy Suites by Hilton Orlando - International Drive / Convention Center 3.5*
Number of rooms: 244
Official Description (provided by the hotel):
Deluxe, all suite hotel located in the convenient, exciting International Drive area, surrounded by a variety of dining, entertainment and shopping venues. Accommodations are spacious one-bedroom suites with microwave, refrigerator & coffee maker. All guests enjoy a Complimentary Breakfast and free evening beverages daily! ... more   less 
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Also Known As:
Embassy Suites Hotel Orlando - International Drive / Orlando
Embassy Suites Orlando
Orlando Embassy Suites
Embassy Suites By Hilton Orlando - International Drive / Convention Center Florida

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