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“Clean and close to Universal”

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Marriott's Cypress Harbour Villas
Ranked #5 of 340 Hotels in Orlando
Certificate of Excellence
Reviewed 3 February 2014

We stayed here during our last trip to Orlando during the winter break. While we didn't get to try out the resort's activities and outdoor amenities, we liked that it was close to Universal Studios (we got a 3-day pass). The unit was clean and well equipped. We didn't eat at the resort's restaurants (we prepared our own food in the unit) so I can't say how the food was.

  • Stayed: December 2013, travelled with family
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Thank FrancesNJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 2 February 2014

When I think of "Vacation Resort", I think of four things:

- lots of activities
- spacious and gorgeous accomodations
- great dining choices.
- great service

Marriott Cypress Harbour passes magnificently on three of four.

First, the accomodations are very nice, with about 1300 square feet and two bedrooms, with the master bath containing the jacuzzi tub. There's a full kitchen, and our room with equipped with three flat screens. The theme was nautical and bright and you'll either love it or find it too kitchy. Beds are comfortable, and the enclosed porch overlooking the lake was extremely nice. So for a family of 3 to 6 this place is perfect. The couches in the family room turn into beds.

Location is great as you are no more than 10 minutes from Universal or Disney, and closest to SeaWorld.

Pools are great as well and there are plenty of chairs to deck out on. Pools and the grounds are extremely well kept.

There are plenty of activities to do at the resort for families, from paddleboating to tennis, etc, so you won't be bored. Service is excellent too.

Which brings me to the negative: the dining. The website boasts two restaurants and a Pizza Hut express. Oh, it's the worst food I've ever experienced at any Marriott property, including the courtyard breakfasts. We tried lunch which was nachos and a burger for our party of three. The nachos were chips with some melted cheese, lettuce and tomatoes, not baked, just terrible. And the burger was awful too served on a pretzel roll. They don't serve it on plates, but on throwaway platters. Fries were good.

Breakfast was terrible as well. We tried the pancakes and the breakfast "platter". Everything was overcooked except the pancakes. The pancakes were way too doughy, fat and undercooked, and all served in cheap, plastic throwaway containers.

For a "resort" you expect the dining experience to be much better, at least to a point where you say to yourself, "I can dine here" instead of having to leave the resort for a decent meal. You want your meals on actual plates and glasses in a resort.

  • Stayed: February 2014, travelled with family
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2  Thank boymimbo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MVCI_Executive, Customer Care at Marriott's Cypress Harbour Villas, responded to this reviewResponded 5 February 2014

We appreciate your positive review of Marriott’s Cypress Harbour! We are happy to hear the villa exceeded your expectations on your recent stay. We also appreciate your feedback about dining options and will share your feedback with our food and beverage manager. Thank you again for your review and we hope you visit us again soon!

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Reviewed 1 February 2014

It is an excellent location. The villas are outdated, it looks like a Golden Girls TV set. They are on remodel action, maybe wen they finished will be better. The carpets are dirty for the use. In general it was clean. The front desk personnel were very nice.

  • Stayed: January 2014, travelled with friends
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2  Thank Elky17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MVCI_Executive, Customer Care at Marriott's Cypress Harbour Villas, responded to this reviewResponded 4 February 2014

Thank you for visiting Marriott’s Cypress Harbour. While we are thrilled you enjoyed your time with us, we apologize for not exceeding your overall expectations. Your feedback is appreciated and will be shared with our management team. Thank you again for your Tripadvisor review.

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Reviewed 26 January 2014

We stayed here for a week during our kid's fall break and loved this place. The room was huge and clean and we had a great view of the lake. The pools were never crowded and there were lot's of fun activities for the kids to do. It was very close to sea-world and very convenient to all other parks. The food here was just ok and there weren't many healthy options, but the kids enjoyed it. We will definitely stay here again the next time we are in Orlando.

Stayed: October 2013, travelled with family
1  Thank SunnyRob40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MVCI_Executive, Customer Care at Marriott's Cypress Harbour Villas, responded to this reviewResponded 29 January 2014

Thank you for visiting Marriott’s Cypress Harbour! We are glad to hear your family had a great time at the resort and local theme parks. It’s especially rewarding to know your kid’s loved our resort activities! We hope you can visit us again and thank you for your review.

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Reviewed 25 January 2014

Within a stones throw of SeaWorld and equidistant between Universal and Disney. A beautiful resort, three heated pools, pontoon boat, paddle boats for rent, spa, golf. It has it all. There are planned activities for those who are not park fanatics or need time to recharge. While there is a place for kids to play and activities for the little ones, I don't see this as a major kids resort. The Marriott across the road "Harbour Lakes" is more kid oriented. Peaceful and relaxing.

Stayed: January 2014, travelled as a couple
1  Thank Duke001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MVCI_Executive, Customer Care at Marriott's Cypress Harbour Villas, responded to this reviewResponded 29 January 2014

Our team is thrilled to read your five-star Tripadvisor review! We look forward to welcoming you back to Marriott’s Cypress Harbour on your next trip to Orlando.

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Reviewed 24 January 2014

We stayed here with another couple during a weekend getaway to Orlando. The condo was just lovely -- Nice furnishings, very clean, and a screened in patio. The kitchen was a good size and well appointed with a breakfast bar. The master bedroom had a HUGE Jacuzzi tub that my kids had a lot of fun in! They didn't even want to go to the pool they just wanted to swim in the massive tub.

The front desk was very helpful anytime we called. The pool was clean and very warm! The grounds were beautifully manicured and there were several dining options at the resort as well as a small market.

I will definitely stay here again when in Orlando! It was a deluxe stay close to all the parks!

Room Tip: I would recommend a first floor room for convenience. I didn't feel like I sacrificed any privac...
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  • Stayed: January 2014, travelled with family
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1  Thank HannahBee123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MVCI_Executive, Customer Care at Marriott's Cypress Harbour Villas, responded to this reviewResponded 29 January 2014

It is always rewarding to hear when we have exceeded our guest's expectations! We appreciate your five-star review and thank you for your kind words for our resort. We look forward to welcoming you back in the near future!

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Reviewed 24 January 2014

I have been a regular here for years and finally the rooms are getting upgraded
We had a reservation for myself and a friend and while I always request ground floor and 2 rooms close my friend arrived earlier and given the 4th floor already.
Not a big deal but seems they always mess up something even if I am told and try to call the hotel directly. It is a big property so rooms far away from main entrance are not convenient and taking elevators if I can avoid is preferred as always going in and out and lots of luggage.

Room is nice and big with comforts of home
property is beautiful but I am always working or playing elsewhere so no time to enjoy
Like most of Orlando staff changes daily so you never see the same person twice

still a nice and quiet place to stay and a welcome change from a hotel or the traffic on international drive

  • Stayed: October 2013, travelled on business
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Thank Rich W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MVCI_Executive, Customer Care at Marriott's Cypress Harbour Villas, responded to this reviewResponded 29 January 2014

Thank you for visiting Marriott’s Cypress Harbour! Your feedback is important to us and we appreciate your detailed review about your recent stay. Our team apologizes you did not receive a villa next to your friends. If you ever need assistance on a future trip, please feel free to reach out to one of our front desk associates. They will be happy to personally assist you with your requestst. Thank you again for your review and we look forward to your next stay!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Marriott's Cypress Harbour Villas

Address: 11251 Harbour Villa Road, Orlando, FL 32821-9302 (Formerly Marriott's Cypress Harbour)
Region: United States > Florida > Central Florida > Orlando
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Top resorts Hotel in Orlando
#2 Spa Hotel in Orlando
#4 Family Hotel in Orlando
#5 Romantic Hotel in Orlando
#93 Business Hotel in Orlando
Price Range: £139 - £287 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Marriott's Cypress Harbour Villas 3.5*
Number of rooms: 510
Reservation Options:
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Also Known As:
Marriott`s Cypress Harbour Hotel Orlando
Marriotts Hotel Cypress Harbour
Marriotts Hotel Orlando
Marriott Orlando
Marriott Cypress Harbour
Orlando Marriott
Marriotts Cypress Harbour
Marriott's Cypress Harbour Villas Orlando, Florida

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