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“Watch out for the sneaky "resort fee"!” 4 of 5 bubbles
Review of The Floridian Hotel and Suites

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The Floridian Hotel and Suites
Ranked #219 of 335 Hotels in Orlando
Bolton, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Watch out for the sneaky "resort fee"!”
4 of 5 bubbles Reviewed 19 December 2013

For the price, this is an extremely good hotel. Located just off International Drive and the entrance to the I4, it's location could hardly be better. The hotel is very clean throughout and has all the basic facilities that you would expect, though the decor appears somewhat outdated. But beware that they charge a sneaky "resort fee" of $5 per room per night, on top of what you have already paid. Please ensure that you take this into consideration before booking with them.

The rooms are extremely comfortable and large, consisting of two queen size beds, a desk, TV, cupboard and a window sill (useful for piling all the junk that you accumulate on holiday). Several reviewers have mentioned that they found the air-conditioning loud; it's the same volume as a medium to large fan might be, so I thought the noise entirely bearable.

The breakfast is extremely basic: bread, muffins, waffles, cereal, apples, bananas, juice, tea and coffee. However, they don't mind if you bring your own food as well.

Overall, if they just added this "resort fee" to my original price instead of announcing it when we reached the hotel, this hotel would have received the highest reviews. Until then, it receives 4*.

Stayed November 2013, travelled with family
Helpful?
1 Thank T S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CummingsJohn, Director of Sales at The Floridian Hotel and Suites, responded to this review, 4 January 2014
Thank you for your comments and feedback regarding your stay with us. I am glad to hear that your stay was success. The staff and management takes great pride in the value of service and accommodations that we provide each and every guest we host on a daily basis. We look forward to seeing you again soon during your next trip to Orlando.

Best Regards,

John Cummings
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,118 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (78)
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English first
Fargo, ND, United States
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 11 December 2013

You wont be short of food or entertainment in this location right off International Drive and you can walk to all shorts of places! The room was clean and decent, nothing fancy but good for the basics. The staff was great! Shuttle service, free breakfast. If your looking for a decent, cheap room then this is it! Great pool too that was well taken care of! Cant complain about free breakfast, it was enough to get started each day before touring! Thanks for the great stay!

Room Tip: All room locations seemed fine in a quiet area just off International Drive, not right on it so mayb...
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  • Stayed May 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Julie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheFloridianHotel, General Manager at The Floridian Hotel and Suites, responded to this review, 13 December 2013
Greetings Julie P:

Thank you for taking the time to write such a nice review and we will share it with our team. They will be glad to know that you enjoyed your stay here at our hotel. Positive comments such as yours only encourage our staff to try a little harder to please all of our guests that stay here.

We truly appreciate your business and we look forward to the opportunity of being your place to stay if you ever return to Orlando. Please feel free to contact us directly as it would be our pleasure to be of service.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Peterborough, United Kingdom
Level Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 bubbles Reviewed 25 November 2013

Booked as a base for a 10 day break in Orlando. Had booked additional hotels for two seperate nights away in Daytona and Clearwater. On arrival the room we had reserved had been let so had to move up a floor which was ok but not what i really wanted. Staff were great throughout and nothing was too much trouble. As previous reviews have stated the breakfast room is small and if you do not get down early there is limited space. The hotel was busy during our stay and some mornings we just went out for breakfast.For a complimentary start to the day no complaints. Room was adequate size but the real complaint for the stay was the dated and not particularly good standard of fixtures and fittings. Bedding left a lot to be desired and the thin blankets were full of holes and very tatty.Overall the hotel needs a freshen up,even though there was a maintenance man going round with a tin of paint touching up the whole place needs updating and tidying up. There are plenty of hotel/motels in and around I Drive at similar prices. For what we wanted this was ok but i would look at alternative options if the purpose of the visit was for relaxation not exploration like this was.

  • Stayed November 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Mark H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheFloridianHotel, General Manager at The Floridian Hotel and Suites, responded to this review, 4 December 2013
Hello Mark H:

Thank you for taking the time to post your comments about our hotel. I will pass on to our team how happy you were that they were helpful and friendly. Your positive feedback only encourages them to strive harder to please our guest.

We will make the ownership aware of your comments about fixture and furniture as we are always seeking ways to improve our product and hotel.

We truly appreciate your business and we look forward to the opportunity to seeing you again.
Please feel free to contact us directly as it would be our pleasure to be of service when you are ready to book your next reservation.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
43 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 bubbles Reviewed 10 November 2013 via mobile

The location is great. The prices are reasonable. The hotel is a little on the old side. The team there is helpful & friendly. The rooms are clean. I didn't wake up early enough for the continental breakfast. The TV was a decent size. I had a microwave & fridge in the room too.

A very average stay. No complaints.

Stayed November 2013, travelled solo
Helpful?
1 Thank Kahntra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheFloridianHotel, General Manager at The Floridian Hotel and Suites, responded to this review, 14 November 2013
Greetings Kahntra:

Thank you for taking the time to post your comments about our hotel and we will share them with our staff. We are happy that you enjoyed your stay here at our hotel, and that you like your room and the amenities.

We truly appreciate you staying with us and we look forward to the opportunity to seeing you again. Please feel free to contact us directly as it would be our pleasure to be of service when you are ready to book your next reservation.

Warm Regards,

Randy B
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Miami, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 26 October 2013

The Good- Location. Just a few blocks to Universal Studios. They do have a shuttle service.
The Bad- Everything else! Breakfast is frozen waffles and cereal. Best bet is to go around the corner to Denny's, Perkin's or IHOP. Wireless was unavailable. I got an error "Validation failed: Not licensed for more than 150 simultaneous login sessions" Really? C'mon! Hope to get a room on the North side so you can use the Comfort Inn Wifi. No amenities like gym or meeting rooms. Stood at the counter a good 2 minutes before someone came out of the back office to check us in.
The Ugly- The rooms. Weird full wall mirrors and institutional light fixtures with backwards switches. Holes in comforters on bed. Paper thin walls. Uneven floors. And a roach crawling up wall in the hallway. Yech!
Bottom Line- If you want to save some money and skimp on comfort, this is the place! It will be great if you spend your entire day out, stumble in after dark, pass out, repeat. Otherwise, there are lots of other options in Orlando that would better suit you.

  • Stayed October 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank John J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheFloridianHotel, General Manager at The Floridian Hotel and Suites, responded to this review, 4 November 2013
Dear John J:

Thank you taking the time to write your review. We apologize for the inconveniences you faced here at our property. Please know your feedback had been shared with our front office, housekeeping and maintenance staffs. We will make adjustments as we always strive to provide the best possible service for our guest.

We do use a reputable pest control company who does service the hotel on a monthly basis; and we have contacted our internet company about the concern you mentioned.

Again, please accept our sincerest apologies. We hope to have the opportunity to serve you again and to renew your confidence in our hotel in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Orlando hotels

Navan, Ireland
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 27 September 2013

We stay there from 11th to 25th september 2013 and they are good value hotel with free breakfast and free wifi and free HBO but have to pay resort fee 70 dollar during the stay.

Breakfast are not that bad and it usually change everyday bit by bit like rotate anyway the bed in bedroom are so comfortable and new install air condition is great but you can switch it off during the night if you want to sleep peacefully cos I felt air condition blow my bed at first night so went to switch it off from since for night time only and swimming pool are great if you are on break from theme parks or anything.

Location: it right spot on nearby universal studio and IOA park and premimum outlets as well and good foods nearby and walmart few mins drive too and oh world biggest entertainment mcdonald is down the road. Restaurant called chilis I recommend you to go there and get full rack or half rack of baby ribs it to die for!!!!! And TGIF too and irish pubs two of them are just right there but lucky leprechaun is good irish bar.

The reason I put service on 4 stars is that we ordered taxi from hotel for 9 clock and we waited till half 9 and it suppose to be normal taxi but end up humvee taxi cab and it cost 15 dollars from hotel to universal but I suppose if normal taxi it would cost 7 dollars at least anyway receptionist staffs are really helpful especially that tan looking lady who help me to print something out and she really cool lady!!!!!(Tiny crush on her)

  • Stayed September 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank James K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheFloridianHotel, General Manager at The Floridian Hotel and Suites, responded to this review, 3 October 2013
Hello James K!

Thank you for taking the time to write a review about our hotel. We are thrilled that you enjoyed your holiday here with us! I will pass on to our staff how happy you were that they were helpful and friendly. Your positive comments only encourages our staff to strive harder to please our guest that stay here. Emily indeed is a wonderful team player and truly understands customer service and I am glad she could assist you when you needed it at the Front Desk.

Again, thank you for taking the time to post your comments. We truly appreciate your business and we look forward to the opportunity of being your place to stay if you ever return to Orlando.
Please feel free to contact us directly as it would be our pleasure to be of service.

Warm Regards,
Randy Bohannan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
35 reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 18 September 2013 via mobile

Felt very welcome immediately. The staff are so friendly and helpful. Loved tsking to them and they seemed quite happy talking to us and helping with anything that we needed. Rooms are very comfortable and clean. perfect location for us, near Popeyes, mcdonalds, 7/11 and an I trolley stop.
Lovely, perfect hotel, can not wait to go back.

  • Stayed January 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Vic-cat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheFloridianHotel, General Manager at The Floridian Hotel and Suites, responded to this review, 24 September 2013
Dear Vic-cat:

Thank you for taking the time to post your comments about our hotel. We are thrilled that you enjoyed your stay here with us! I will pass on to our team how happy you were that they were helpful and friendly. Your positive feedback only encourages them to strive harder to please our guest.

Again, thank you for staying with us and sharing your review. Please contact us directly if your travels ever return you to the Orlando area, as it would be our pleasure to be of service.
Warm Regards,

Randy Bohannan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Floridian Hotel and Suites

Property: The Floridian Hotel and Suites
Address: 7531 Canada Ave, Orlando, FL 32819-8274 (Formerly Baymont Inn & Suites International Drive)
Phone Number:
Region: United States > Florida > Central Florida > Orlando
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #219 of 335 Hotels in Orlando
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — The Floridian Hotel and Suites 2.5*
Number of rooms: 129
Official Description (provided by the hotel):
Our property is conveniently located one block east of International Drive just minutes from Universal Studios, Sea World, Walt Disney World, Pirates Dinner Adventure, and many other area attractions. We are a 129 room, interior corridor hotel, and our standard rooms feature two queen beds. We also offer our Junior Suites with a two queen sized beds separated by a kitchenette. We are located within walking distance of some of the best restaurants in Orlando and the I-Ride Trolley. Our hotel offers a Complimentary Continental Breakfast and Complimentary Wireless High Speed Internet access. Relax in our lobby with a Complimentary Cup of Coffee available 24 hours a day. We also have an outdoor swimming pool and a lobby computer for your enjoyment. Our friendly and helpful staff will welcome you and assure that you and your family have a wonderful stay. ... more   less 
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Also Known As:
The Floridian Hotel Orlando
Baymont Inn International Drive
Baymont Inn Orlando
Orlando Baymont Inn
The Floridian Hotel And Suites Orlando, Florida

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