Have previously stated at this hotel before but it has gone downhill from then. In the 5 nights i stayed there, my room was only made up once and nothing was cleaned. Had to call everyday to get fresh towels brought up. Beds were broken and wonky! Fridge did not work and when i asked for it to be fixed- only worked one day. Complained several times to the reception who were already inundated with other complaints. Manager Julisa was very rude and did not care about the problems. Was moved to three different rooms during the stay, two which had been slept in or were filthy. All ice machines on all floors did not work. Was very disappointed with my stay as i chose this hotel based on my last experience which was great. Guess thats what you get for what you pay
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- Also Known As:
- Orlando Metropolitan Hotel Orlando
- Orlando Metropolitan Resort Florida