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“Perfect stay”

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DoubleTree by Hilton Orlando Downtown
Ranked #162 of 338 Hotels in Orlando
GreenLeadersSilver level
Amsterdam, The Netherlands
Level 2 Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Perfect stay”
Reviewed 28 September 2013

We had a perfect last night of our holiday in the DoubleTree in Orlando. We were welcomed by such friendly staff (David and Henrik) and they treated us like royals. We had a great view over the lake on the 11th floor, the room was spacious and super comfortable. The breakfast was delicious with home made muffins and fresh fruits. A perfect stay!

  • Stayed September 2013, travelled as a couple
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank sk_9x9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DTOrlandoDowntown, General Manager at DoubleTree by Hilton Orlando Downtown, responded to this review, 30 September 2013
A perfect stay is exactly what we hope to provide each and every guest of the DoubleTree by Hilton Orlando Downtown. Thank you so much for sharing your gracious comments for our hotel and staff. We are thrilled you enjoyed your visit and hope that we can welcome you back soon.
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1,345 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (185)
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English first
Orlando, United States
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 September 2013

I have stayed at this hotel about 5 times over the past year for business and it is always professional, clean, efficient, and comfortable. No complaints at all, the service from the front desk to restaurant, bar, and concierge were quick and helpful. Fitness room is large and clean with water bottles for the exerciser!

  • Stayed September 2013, travelled on business
    • Value
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    • Sleep Quality
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    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Shannon G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DTOrlandoDowntown, General Manager at DoubleTree by Hilton Orlando Downtown, responded to this review, 30 September 2013
Thank you for your review and continued loyalty to the DoubleTree by Hilton Orlando Downtown. Whether guests are staying with us for business or for leisure, it is always our desire to accommodate their needs and provide everything necessary for a great experience. Please visit us again as it would be our pleasure to welcome you back.
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Palm Coast, FL
Level 3 Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 23 September 2013

Let me start by saying the staff at this hotel is FANTASTIC. David at check in was wonderful and accommodeating, a class act. Every single staff member I encountered was friendly and went out of their way. Lobby is beautiful and has a Starbucks! Ordered a few items from the restaurant and both were delicious. Pool was spotless and inviting. Train is close but honestly was not an issue for me and I was in the room three days. The only problem encountered was the TV reception throughout the hotel - horrible and at times difficult to concentrate on a television program with the constant lack of satellite signal. Would definitely stay again.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bosoxlvr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DTOrlandoDowntown, General Manager at DoubleTree by Hilton Orlando Downtown, responded to this review, 30 September 2013
At the DoubleTree by Hilton Orlando Downtown, we strive to provide exceptional service to our guests at all times. We were delighted to learn that you found our staff to be so friendly and accommodating. Thank you very much for your many kind comments; it was wonderful to learn about the aspects of your stay that you enjoyed so much. Please come back and visit us again soon.
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Level 3 Contributor
14 reviews
3 hotel reviews
Reviewed 21 September 2013

As a Hilton Honors member, I cannot believe that this hotel is part of the Hilton chain. It is located adjacent to active train tracks that are used through the night. Believe it or not, earplugs are part of the standard convenience items in the bathroom; but only one pair so if you are with someone, you will need to request another pair. The carpet in the room was so dirty that if there had been more than two towels I would have put them on the floor. The common area finishes were worn and dated. To top it all off, a glass of ginger ale at the lobby bar was $8.00 - outrageous!

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dwirish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DTOrlandoDowntown, General Manager at DoubleTree by Hilton Orlando Downtown, responded to this review, 23 September 2013
Please allow us to convey our deepest apologies that your recent experience at our hotel did not meet your expectations. We appreciate your review about your recent stay; we take all guest comments seriously and I will certainly share your feedback with our entire team. Thank you for taking the time to let us know about your concerns. We hope that one day you will allow us the opportunity to welcome you back and to provide you with an experience that exceeds your expectations.
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Orlando, Florida, United States
Level 5 Contributor
44 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 21 September 2013

Pleasant weekend getaway. Service was excellent and friendly. During our stay we enjoyed the outdoor pool which was kept sparkling clean. Our room was clean, cool and quiet up on the 15th floor. The morning buffet was plentiful and delicious with a nice variety of fruits and sweets. If your looking for a snack try the very yummy wings.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sally C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DTOrlandoDowntown, General Manager at DoubleTree by Hilton Orlando Downtown, responded to this review, 23 September 2013
It is our hope that each guest feels welcome and can experience the level of customer service we strive to provide when visiting the DoubleTree by Hilton Orlando Downtown. Thank you so much for sharing your review with everyone and letting us about your stay. We are thrilled that you enjoyed your room, the morning buffet, and spending time in our pool. Please visit us again soon as it would be our pleasure to welcome you back.
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Atlanta, GA
Level 6 Contributor
109 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
Reviewed 19 September 2013

Paid extra to get a corner room with a fridge. When we arrived, there was no fridge, but that was quickly remedied. The corner room did have floor to ceiling windows on 2 sides, and the view of Lake Ivanhoe was beautiful. But the room itself was tiny, as was the bathroom - much smaller than at other Doubletree Hotels where we've stayed. And 2 towels for 2 people? The $20 per day valet parking was a surprise, but on the plus side, the valet attendants were extremely prompt! When we needed our car, it was there in no time! Ate in the restaurant downstairs a couple of times. The servers were all extremely well-trained and friendly, but the menu was limited and rather dated. We expected more of a choice. What we got, though, was pretty tasty so that was nice.Overall, a good hotel with a few minor disappointments. I read another review that mentioned the noise from the train. Having stayed in several different parts of Orlando, I can tell you that the train whistle can be heard from almost anywhere in the city.

Room Tip: Corner room has a beautiful view.
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  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gapch47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DTOrlandoDowntown, General Manager at DoubleTree by Hilton Orlando Downtown, responded to this review, 23 September 2013
We are delighted that overall, you enjoyed your stay with us, but regret that we were not able to meet your expectations in every way. Your feedback is sincerely appreciated and will be shared with our management team as we are always looking for ways to improve the experience for future guests. The next time you are visiting the area we hope that you will allow us the pleasure of welcoming you back.
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A TripAdvisor Member
Reviewed 18 September 2013

The hotel is located right next to the railroad tracks so you will hear the train horn throughout the night, but the hotel is very clean and they provide great service from the valet attendants to the front desk staff.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DTOrlandoDowntown, General Manager at DoubleTree by Hilton Orlando Downtown, responded to this review, 23 September 2013
Thank you for choosing the DoubleTree by Hilton Orlando Downtown for your recent stay in the area. Your praise for the cleanliness of our hotel and the great service you received is very much appreciated. We do however regret if the railroad sounds were in any way disruptive to your stay and hope that it did not affect your overall visit. Please come back and see us again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about DoubleTree by Hilton Orlando Downtown

Property: DoubleTree by Hilton Orlando Downtown
Address: 60 S Ivanhoe Blvd, Orlando, FL 32804-6441
Phone Number:
Region: United States > Florida > Central Florida > Orlando > Central Business District
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#27 Green Hotel in Orlando
#118 Business Hotel in Orlando
#135 Romantic Hotel in Orlando
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — DoubleTree by Hilton Orlando Downtown 3.5*
Number of rooms: 341
Official Description (provided by the hotel):
The DoubleTree by Hilton Orlando Downtown offers prime accommodations near Lake Ivanhoe in downtown Orlando. Hotel guests will find themselves nine miles from Universal Studios® and 16 miles from Walt Disney World®. Attractions within two mile’s reach of the hotel include the Bob Car Performing Arts Center, Orlando Museum of Art, Orlando Science Center, Orlando Shakespeare Theater, and the Amway Arena. Hotel amenities at the DoubleTree by Hilton Orlando Downtown hotel include a rooftop Olympic-style heated swimming pool and sun deck; a 24-hour shuttle whisks hotel guests to downtown Orlando attractions within the business and culture districts. Indoors, we provide our signature fitness center, gift shop and complimentary 24-hour business center. The hotel offers a lobby coffee bar serving Starbucks® coffee, and a contemporary restaurant. Picturesque Lake Ivanhoe serves as the backdrop to 341 beautifully appointed oversized guest rooms, including 22 suites with complimentary high-speed Internet access, flat panel HDTVs, premium cable with on-demand movies, and Sweet Dreams® by Doubletree bedding. Many suites feature views of the pool area and beautiful downtown Orlando and Lake Ivanhoe. The DoubleTree by Hilton Orlando Downtown is a perfect pick for an Orlando business meeting or social event, boasting 35,000 square feet of indoor and outdoor event space. Proud to feature the largest hotel ballroom in downtown Orlando, the DoubleTree by Hilton Orlando Downtown can comfortably accommodate groups from 15 to 1000 guests. ... more   less 
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Also Known As:
Doubletree By Hilton Orlando Downtown Hotel Orlando
DoubleTree By Hilton Orlando Downtown Florida

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