Our room was exactly as expected. Clerk at check-in was very accommodating, polite and informative. Cookies were excellent. Husband was able to go downstairs and get coffee in the morning. Valet was reasonable and efficient.More
- Free Wifi
Our room was exactly as expected. Clerk at check-in was very accommodating, polite and informative. Cookies were excellent. Husband was able to go downstairs and get coffee in the morning. Valet was reasonable and efficient.MoreShow less
Thank you for sharing your outstanding experience with us at DoubleTree by Hilton Hotel Orlando Downtown. We truly appreciate the kind words about our friendly staff, beautiful guest rooms, and convenient on-site valet service. Plenty of warm, fresh cookies will be ready for your next visit!
We visited Orlando for a show and had a late downtown even to attend so the hotel's location (almost directly across the street) couldn't be any better.
The hotel was very clean and the finishes were pretty nice. We appreciated the staff allowing us to late check out because after the travel in and night's events we were both so exhausted.
The gift shop/convenience store is typical but had the basic necessities. At the Doubletree, it's all about the cookie!
The parking was great. There is plenty of it and no need to validate a ticket over and over was convenient.
Overall it is a nice property, convenient, clean, with enough amenities and good customer service. We will stay again when we return to the Orlando area.
We’re delighted that your recent visit to DoubleTree by Hilton Hotel Orlando Downtown was so enjoyable,that we’ve become your hotel of choice whenever you’re in town. That’s the best compliment we can ask for! Thank you for noticing our clean and well-appointed guest rooms, convenient on-site parking, and friendly service. We can’t wait to welcome you back for another great stay.
Look at my comments throughout this survey. This is a sad property. I think this is a old property and needs to be remodeled. This property is giving DoubleTree a bad name. If you have any questions please contact me.
Your feedback is important to us. We’re sorry to learn your stay with us left some room for improvement. The hotel is currently undergoing an extensive renovation to be completed this spring. You can expect beautifully-appointed guest rooms, expanded amenities, and the same exceptional customer service that we’ve always provided. We hope you’ll give us the chance to make a better impression on a future visit.
Our firm hosted association members, approximately 60, all day at this hotel. The facilities were great, and the banquet service, food, and general attention to detail were all excellent. There was never a shortage of anything, and fresh coffee was always on the ready. I’m happy to host our members here again in the future, right off of I-4 in the center of the state. Thanks again!
We’re delighted we could help your event go off without a hitch! Thank you for noticing our attentive service, clean and well-appointed facility, and convenient location. It would be our pleasure to welcome your association back to DoubleTree by Hilton Hotel Orlando Downtown for another exceptional experience.
I only stayed overnight and the staff was great. I was able to get extra cookies which really made my night and a drop off to a restaurant down the street upon check out. Very clean and quiet. Free snack room in case you need a soda or something.
Thank you for being our guest and for the compliments on our friendly staff, pristine accommodations, and convenient amenities. We’re so glad you enjoyed your stay and hope to welcome you back to DoubleTree by Hilton Hotel Orlando Downtown very soon.
Great location, next to our office building. The amendments and breakfast are very basic. I would suggest to have breakfast somewhere else if you could. Depending on where you stay in the hotel, I was told by my coworkers that they heard the light rail train from their room. I personally did not hear anything.
Thank you for your review. We’re glad our location was convenient for your recent business trip to Orlando. With high quality, name-brand products, a hot buffet menu, and eggs made any way you like, we hope to provide a breakfast to satisfy every guest. Please don’t hesitate to ask if there’s anything you need to make your meal complete. We hope you’ll consider DoubleTree by Hilton Hotel Orlando Downtown the next time your travels bring you to the area.