Stayed for 5 nights May 29-June 2nd. This was our 3rd year in a row staying at this property for GayDays!
The staff does an amazing job having this hotel sold out for this event – with 1000’s of people on site each day at this hotel. I can’t imagine what it takes to put on such an event.
On our 2nd day at hotel, we had and emergency and had to have the hotel call 911 – the hotel sent down a nice lady to stay with us and at my partners side until the ambulance arrived, in all the chaos we did not get her name, I wish we would have because she went above and beyond during this time of emergency. The hotel could have just simply called 911. (If anyone from the hotel knows who this lady is, please contact me so I can think her)
Now for the bad: We stayed in room 1400 – the door took 5 times to swipe the card before it would open, we called multiple times to have this fixed. We were given new cards, and lots of excuses – the issue was never fixed. Imagine staying 5 nights and have to try your room key 5 times ( or more) before the door will open. In my opinion the entire lock on the door needed to be replaced – it was never offered.
Usually I will give this hotel 5 stars, because of the room key troubles, I want to give a 3, because of the help in the time of crisis I will give DoubleTree a 4. Keep up the great job, and see you in a year.
- Official Description (provided by the hotel):
- The Doubletree by Hilton Orlando at SeaWorld. Conveniently located adjacent to SeaWorld and its water park Aquatica and just minutes away from Universal Orlando Resort, Walt Disney World and the Orange County Convention Center. ... more less
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- Also Known As:
- Doubletree By Hilton Orlando At Seaworld Hotel Orlando
- International Plaza Orlando
- Doubletree By Hilton Orlando At SeaWorld Florida