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“More than we expected!” 5 of 5 bubbles
Review of Doubletree by Hilton Orlando at SeaWorld

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Doubletree by Hilton Orlando at SeaWorld
Ranked #116 of 335 Hotels in Orlando
Certificate of Excellence
boynton beach, United States
1 review
“More than we expected!”
5 of 5 bubbles Reviewed 29 May 2014

We got the Sea World package plan and it was perfect. Everything worked out great and the resort was so much more than we anticipated. The rooms were spotless and the sheets were tucked in so tight we had to peel them back. Ask for David Woodstein, Care Manager to address concerns. David and the entire staff helped us and made us feel at home. The only negative's are prior phone calls I made with questions and got staff from Malaysia (I think) who couldn't help me and I had to hang up on them twice. And I had to buy soap in the hotel store because the brand they have for the rooms smells really bad. Despite that we will definitely be back! ps Very kid friendly which makes it easy for the adults.

  • Stayed May 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Lynn B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doubletree_Seaworld, General Manager at Doubletree by Hilton Orlando at SeaWorld, responded to this review, 3 June 2014
It is wonderful to read that your stay at the Doubletree by Hilton Orlando at SeaWorld was more enjoyable than you expected. Our team is always available to assist and I look forward to sharing your comments with them and especially David. We understand that our guests may have personal preferences when it comes to the available toiletries, however, we strive to provide our guests with items that are agreeable to the majority of our guests. Thank you for sharing your feedback. Whether you are visiting for business or pleasure, we offer a variety of activities to keep everyone busy. We look forward to welcoming you back again soon.
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6,491 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (1,440)
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English first
Orlando, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 29 May 2014

Have to pay to have a refrigerator in your room. Most hotel have refrigeration with no extra cost. The water in your room is not free and is cheaper at a store. The porters are excellent. They help you get you get your belongings out of the car and carry them to your room. Now that was great. Not enough handicapped parking. Security is very good. Lighting around the hotel is great. Plenty of restaurants in area. Ordered food in hotel at $24.00 but when received food it was $3.00 for bringing it to your room and a high surcharge took it up to $34.00 which was quite pricey! Eat before you go to your room it is a whole lot cheaper!

  • Stayed May 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Joe B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doubletree_Seaworld, General Manager at Doubletree by Hilton Orlando at SeaWorld, responded to this review, 3 June 2014
Thank you for sharing your perspective regarding your stay. Although we are happy you were able to enjoy many aspects of your stay, we regret that we did not meet your expectations on every level. Our Deluxe accommodations include a refrigerator and microwave, otherwise, they can be requested based on availability for a daily charge. Our website is the best resource for details on your visit and any fees associated with a stay here are noted. We appreciate your comments and we hope to welcome you back the next time you are in Orlando.
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Alamogordo, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 29 May 2014

Beautiful hotel complex. Bigger than I expected but felt small and personal. The ground were impecable and service was great. Many things available whether on business or pleasure...multiple pools, resturants, putt-putt golf, table tennis, giant checkers, pool side bar.

  • Stayed May 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Michael J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doubletree_Seaworld, General Manager at Doubletree by Hilton Orlando at SeaWorld, responded to this review, 3 June 2014
Although our hotel is situated on 28 acres of beautifully landscaped property, we are delighted you found your stay to be comfortable and welcoming. We offer our guests a variety of areas to relax, swim, or enjoy outdoor activities. All of our guests are our highest priority so whether you are here for business or pleasure, our team is available to help you throughout your visit. Thank you and we look forward to your next visit to the Doubletree by Hilton Orlando at SeaWorld.
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Lake Buena Vist
2 reviews
5 of 5 bubbles Reviewed 29 May 2014

Our stay at the double tree was awesome. We've stayed at this location before and both times our experience was great. When we checked in they handed us two fresh made cookies. Went over what room we had and the price plus the parking. They also handed us a schedule for the shuttle services to the parks and told us about the discounts we could get by staying at the hotel. Our room was beautiful. We had a nice garden view near all the pools, restaurants, etc. We didn't have the opportunity to eat the restaurant on the site but we did enjoy a little breakfast at the deli. We were late for the shuttle but we were informed that it was only a 7 minute walk from the hotel to Sea World. Overall I would say we had an amazing time and I would recommend this hotel to anyone.

  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Brian M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doubletree_Seaworld, General Manager at Doubletree by Hilton Orlando at SeaWorld, responded to this review, 3 June 2014
It was our pleasure to welcome you back for a weekend getaway. When choosing to stay at the Doubletree by Hilton Orlando at SeaWorld, guests can receive special offers and we are happy to read that our team was able to provide you with detailed information. Your recommendation to others is appreciated. Thank you for your kind comments and we look forward to welcoming you back.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
5 of 5 bubbles Reviewed 29 May 2014

My friend and I went to Orlando for a special event, to a dinner concert at the Double Tree Hilton by Sea World, from check in to check out it was a wonderful experience, the rooms are super clean and comfortable, the staff outstanding, and plenty of amenities to be enjoyed.

  • Stayed May 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank 244nancig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doubletree_Seaworld, General Manager at Doubletree by Hilton Orlando at SeaWorld, responded to this review, 3 June 2014
It is great that you and your friend were able to enjoy so many aspects of your stay. We strive to provide all of our guests with experiences like yours and we thank you for your kind comments. Our available amenities including our complimentary Hilton StayConnected internet service, restaurants like our Sonoma Lobby Bar, outdoor dining area and more provides our guests with the opportunity to enjoy on our property. We hope to welcome you back to the Doubletree by Hilton Orlando at SeaWorld again soon.
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Clearwater, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 29 May 2014

We enjoyed our stay but was surprised to find no refrigerator in the unit. HUH? We were on a second floor but the building had no elevator. This made it difficult to get items up and down on the three night stay. Otherwise, the food was good and exceptional surroundings. It was Fl hot but still nice enough to eat under the fans of the veranda grille. Lots of foreign tourists, I heard Spanish, German, Belgin, etc. Met many nice folks around the hot tub at night. The staff was truly the best.

  • Stayed May 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Barry S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doubletree_Seaworld, General Manager at Doubletree by Hilton Orlando at SeaWorld, responded to this review, 3 June 2014
Thank you for sharing your perspective regarding your visit. We do have elevators located in our two-story section of our hotel and we regret any inconvenience you may have encountered with getting your luggage to your room. For any future visits, our team can direct you to the nearest elevator location based on your room placement. Additionally, our Deluxe accommodations include a refrigerator and microwave. Otherwise, our guests can request them based on availability for a daily charge. We hope you have the chance to visit the Doubletree by Hilton Orlando at SeaWorld again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boston, Massachusetts
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 28 May 2014

The location of this hotel is absolutely amazing! Close to all of the parks, with shuttles throughout the day. The pools (there are 3!) are beautiful, and the family-friendly atmosphere is out of this world. We stayed over Easter week and they offered in-room Easter Basket drops (at a cost), an Easter Egg Hunt, and even played the movie Hop poolside—a BIG hit with both my six year old and my inner six year old. They have mini-golf, in addition to a mini-playground, and multiple ping-pong tables scattered throughout the property. I cannot say enough about how well-kept the grounds were. The place is massive. Even during a sold-out spring break week it never once felt crowded. After scouring through TripAdvisor reviews I decided to contact the hotel to request a tower room. The room was great, and even provided views of the nightly Disney fireworks. But upon arriving, the little motel-style rooms looked pretty cool, and I started to wonder if I'd made a mistake in not rolling the dice with the room assignment. You live, you learn. Max’s Deli was a daily ritual. They brew Starbucks coffee, offer a selection of fresh fruit, hot and cold beverages, snacks, sandwiches, pizza, and for around the same cost of a full-sized keg you can buy a mini bottle of wine. I stuck with the coffee. We ate at Bamboo Grille once for breakfast, and as far as buffets go, this one goes hard. It was lined with almost every breakfast item you could imagine. Definitely worth the price and the fact that kids eat free is a steal. While our limited interaction with staff was generally wonderful (I’m looking at you Housekeeping and Pool team!), the gentleman that checked us in and out (same individual) was cold and very unwelcoming. Not the greatest representation of the hotel, and far from the warm southern welcome I've come to expect from both Florida and the Hilton brand. It’s worth mentioning twice—the pool employees and housekeeping staff were fabulous! I’m not sure why multiple reviews show concern for security. I’m a single mom traveling with my son, and many nights involved very late night early morning returns to the hotel, and not once did I feel unsafe. Overall, I’d return here in a heartbeat. It really laid the foundation for a wonderful vacation. Thanks, guys!

  • Stayed April 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Rachael H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doubletree_Seaworld, General Manager at Doubletree by Hilton Orlando at SeaWorld, responded to this review, 3 June 2014
Thank you so much for your detailed review of the Doubletree by Hilton Orlando at SeaWorld. We are thrilled that you were able to enjoy the act ivies we had planned around the Easter holiday. We do have a Saturday Dive-In movie each week which is geared toward families. For future visits, our Tower section and our resort area rooms offer similar amenities and our website can help you determine which area best meets your needs. Thank you for sharing your comments regarding your check-in and check-out process. I will work with the team as we continually refresh our commitment to our guests. It is our expectation that all of our guests feel secure while here and I thank you for sharing your perspective. We hope you have the chance to visit us again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Doubletree by Hilton Orlando at SeaWorld

Property: Doubletree by Hilton Orlando at SeaWorld
Address: 10100 International Drive, Orlando, FL 32821-8019
Phone Number:
Region: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#66 Romantic Hotel in Orlando
#69 Business Hotel in Orlando
#95 Family Hotel in Orlando
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Doubletree by Hilton Orlando at SeaWorld 3.5*
Number of rooms: 1026
Official Description (provided by the hotel):
The Doubletree by Hilton Orlando at SeaWorld. Conveniently located adjacent to SeaWorld and its water park Aquatica and just minutes away from Universal Orlando Resort, Walt Disney World and the Orange County Convention Center. ... more   less 
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Also Known As:
Doubletree By Hilton Orlando At Seaworld Hotel Orlando
International Plaza Orlando
Doubletree By Hilton Orlando At SeaWorld Florida

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