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“Bad Customer Service”

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Days Inn Orlando/international Drive
Ranked #318 of 340 Hotels in Orlando
Reviewed 5 August 2014

  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn
1  Thank Eriand28
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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Reviews (2,577)
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1,100 - 1,106 of 2,577 reviews

Reviewed 23 July 2014

A lot of bad comments but I don't have what to complain, the room was clean, bathroom also, bed was confortable and really close to Universal Studio, could go walking. There is also a 7 Eleven really close that opens 24 h. The only thing I didn't like was that I asked the receptionist to book a cab to the airport and she booked with a guy in a black car that wanted to charge me a price that I didnt think was fair, so I had to call a cab myself.

Room Tip: rooms far from the pool area
  • Stayed: June 2014, travelled solo
    • Location
    • Rooms
    • Service
Thank Milena B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 July 2014

This is one of the worst hotels ever, in the past this hotel was ok but now is horrible, I only stayed one night (thank God) and was the worst. The air conditioner dropped out, the rug was dirty, the wifi very bad and the tv was not LCD, it was an old television. I definitely not recommend this.

Stayed: July 2014, travelled with family
Thank José M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 July 2014

I made a reservation to
Stay in this hotel. The front desk Larry had the worst attitude. When I went to the room the room was duty and some roaches. Everything was old and smelly and it needed a repair. At sick in the morning I could hear a baby crying from the next room. The kind of the hotel it is. $70 a night is not worth. Its better the Doubletree across the street. The only good thing about this hotel is the location thats it. Everything else a nightmare...

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Cocotazo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 July 2014

What do you expect at that price? My experience wasn't that bad. I need a room for a night. It's really well situated. Walking distance to many attractions. Yes it could be better but again, 35 bucks. If you are coming in a tight schedule not planning to stay much time at the place it's ok.

  • Stayed: July 2014, travelled on business
    • Value
    • Sleep Quality
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1  Thank Nestor C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 July 2014

I had an reservation at this location on 7/11-7/13. I called on the 9th to confirm some last minute things such as me having an ajoining room with the other guest I was traveling with. Whomever I spoke with said that "she sees that i asked for ajoined rooms but it was not guranteed and that I needed to call Wyndham for a list of hotels that guarantee ajoing rooms". I called back later that evening and spoke with a guy and told him the situation and he corrected it and told me that once we arrive our rooms will be what I asked for. I arrived at the hotel shortly before 3 p.m. to check in and the desk attendent asked how was I paying for my stay, I told her it would be cash. She then told me I had to wait for the next shift to come on because she had already dropped her cash..By this time im pissed and she had the nerve to just be standing there chatting on her cell phone after telling me that. Finally when I was able to check into the rooms they were FILTHY. The smelll was horrible the beds were hard as a rock and of course the door that seperated the two rooms had someones dirty socks and food all on the floor. I immediately went to the front and told the clerk what happened and got my money back. I see why this place is a 2 star hotel. Days Inn corporate really needs to come in and do an adjustment with its staff and property.!!

Room Tip: Save your money and dont waste your time!!
  • Stayed: July 2014, travelled with family
    • Location
    • Cleanliness
    • Service
3  Thank Dashawna L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 July 2014

OMG, where do I start...I checked in late on 7/4/14 and was horrified by the smell in the hallways, I first stepped foot in the room and guess what I see??? ROACHES, I call the front desk, of course they don't have any other rooms available. I killed 5 baby roaches (and took pictures), the front desk said they will spray the room down (they never did). My room was supposed to have a fridge, there was none, I called the front desk and they brought me one. This hotel needs to be torn down and rebuilt, the bathroom is moldy and my toilet doesn't flush very well, ohh and I had to wash my hands in the shower, cause my bathroom sink had little to no water pressure. Internet connection is not good. I DONT recommend this hotel to the homeless much less paying customers. Cooperate will know about this hotel and the nasty horrible experience...

Room Tip: I recommend staying at the Rosen Inn, they are always clean and staff is awesome...
  • Stayed: July 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Nadine F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Days Inn Orlando/international Drive

Address: 5858 International Dr, Orlando, FL 32819-8204
Phone Number:
Region: United States > Florida > Central Florida > Orlando
Amenities:
Business Centre with Internet Access Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #318 of 340 Hotels in Orlando
Price Range: £35 - £101 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Days Inn Orlando/international Drive 2*
Number of rooms: 238
Official Description (provided by the hotel):
Find value, warm service and an inviting atmosphere amongst Orlando’s best attractions at Days Inn Orlando / International Drive hotel. Located right on International Drive, our Orlando, Florida, hotel near Universal Studios Orlando is an ideal home base for your visit to the area.Stay full of energy at our Orlando, Florida, hotel. Our spacious and comfortable rooms help you get the rest you need, and free Wi-Fi Internet access keeps you connected away from home and the office. Enjoy conveniences like free parking with ample space for your truck, bus or RV and guest laundry facilities, and wake up each day with a refreshing morning swim in our outdoor pool. Handicapped-accessible and non-smoking rooms are available, and kids 17 and under stay free with an adult. ... more   less 
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Also Known As:
Days Inn Orlando International Drive South Of Universal Hotel Orlando
Orlando Days Inn
Days Inn Orlando/International Drive Florida

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