I stayed here for 2 nights in March 2012 for a conference I was attending. I have stayed in this hotel several times before for related meetings. The property is beautiful and check-in was efficient...room is beautiful and bed is extremely comfortable. However, the internet service in my first room was so weak that I needed a room change (this is where things got very confusing). At this point my luggage still had not arrived and I was told I had to request it once I was in the room for "security reasons" (this is exactly opposite what the bellman told me ...that it would be sent right up. That was eventually sorted out thanks to a manager named Marcus.
Great location right across from Downtown Disney. "Resort fee" of 16.95 per night is a bit steep and not in line with surrounding properties..the cafeteria is extremely expensive (I honestly think some items were cheaper at the Contemporary in Disney where I was just prior).
Overall, a gorgeous hotel with confusing bell service and weak internet. If I was traveling for pleasure I would not have minded so much..but I was on business and the issues were distracting.
- Official Description (provided by the hotel):
- Experience an Orlando resort getaway that ascends above the rest. Soaring 27 stories above the world's favorite destination, Buena Vista Palace is a beautiful resort in the Walt Disney World® Resort just a short walk from Disney Springs™. Guests can enjoy complimentary transportation to Disney Theme Parks and the Disney Springs™ area. Feel the magic the moment you arrive. For work or play, delight in our exclusive amenities, stunning accommodations, and alluring setting. Plus, we're just 25 minutes from downtown Orlando and the Orlando International Airport (MCO). ... more less
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- Also Known As:
- Buena Vista Palace Hotel And Spa
- Buena Vista Palace Orlando
- Lake Buena Vista Palace
- Buena Vista Palace Hotel & Spa
- Hilton Orlando Buena Vista Palace Disney Springs Florida