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Holiday Inn Orlando – Disney Springs Area
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Reviews (3,773)
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2,658 - 2,663 of 3,773 reviews
Reviewed 10 July 2012

We spent 3 nights here last week, we requested a quiet top floor room and received a corner room on the top floor with a balcony where we could see the Magic Kingdom fireworks at night. it was quiet and clean and the bed was very comfortable. we dont have kids and this hotel is teeming with kids so if you do want quiet, then request it and they will accommodate. every staff member we met was incredibly friendly and helpful, from the valet guy who gave us a primo parking spot to the front desk folks to the bartender. everyone was great. the pool was refreshing and everything was satisfactory. we absolutely loved being able to walk to downtown disney at night. the path was well lit and it was a really nice walk. one complaint: it is pretty far to the parks by shuttle, about 20 minutes there on a cramped bus and about 45 minutes back. even though just a couple of miles, the bus stopped at other parks and resorts picking people up, and when you are spent and just want to get back to the hotel, it was a little long. may recommend driving and paying to park for the convenience. we did go to typhoon lagoon which was great and right around the corner with free parking. all in all highly recommend this hotel-

  • Stayed: July 2012, travelled as a couple
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2  Thank jetrun4327
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Claudine B, Manager at Holiday Inn Orlando – Disney Springs Area, responded to this reviewResponded 1 April 2016

Dear Guest,

Thank you for taking the time to write a review in regards to your recent stay with us. We appreciate your positive feedback and are delighted to hear you say "highly recommend this hotel."

We look forward to welcoming you back real soon!

Thanks again,
Claudine Binz
Director of Rooms

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 July 2012

We stayed here from June 26-July 2. This Hotel looks to be an older hotel that has been completely refurbished. If I were to choose betweed Disney Value and this Hotel again, it would be a difficult decision. It was comparable in many ways to Disney Value Resorts, with pros and cons to both. It is no way comparable to Disney Moderate or Deluxe Hotels however. It is a great location close to Downtown Disney. The rooms were very large and comfy. The beds were very good. Good tv's, microwave and small fridge. We stayed in the tower section of the hotel on the 9th floor, downtown Disney View. Looking down over the restaurant in the center of the hotel kind of gave me the creeps. I self parked, which cost $10 per day and then you have to pay $14 to park at the Disney parks. The staff was generally nice and helpful except on the last day they refused to let me use a luggage cart without the bellman? I finally found a very small cart that another guest let me use once they were finished with it. We didn't eat the breakfast since it was $15 per person, so we just went to the McDonalds down the street. The pool was nice but not Disney nice. There was a some stuff on the bottom and the hottub was disgusting and didn't work very well. They probably should vacuum the pool more. There was shuttle service. My wife used it a few times and it was convenient for her to go and come from the parks on occasion. My family used it once, it was very crowded and we had to stand up the whole way to MK. We just drove the rest of the time. Having a car there is definitely a plus. There is a nice Disney Store located in the lobby. Overall it is an adequate Hotel in a great location on Disney property.

  • Stayed: July 2012, travelled with family
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3  Thank coachdink
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Claudine B, Manager at Holiday Inn Orlando – Disney Springs Area, responded to this reviewResponded 1 April 2016

Dear Guest,

Thank you for taking the time to write a review in regards to your recent stay with us. We appreciate your positive feedback and are delighted to hear you enjoyed your time with us!

We look forward to welcoming you back real soon!

Thanks again,
Claudine Binz
Director of Rooms

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 July 2012

Just spent 2 weeks at this hotel and thoroughly enjoyed it. Downtown Disney at the end of the road and shuttle buses running every half hour to the Disney theme parks.
Good size (clean) family room with two good size comfortable beds, fridge, microwave, safe and coffee machine. Adequate air con and daily maid service.
Staff were very helpful, especially the Valet boys (Alex was a superstar), Amelia in the restaurant was so friendly and Whitney on reception went out of her way to help. Pool was busy later in the evening but still plenty of space for everyone, quite quiet during the day. Hot tub/spa was wonderful after a day out touring the parks. Food was prepared well and reasonably priced, breakfast was a bit on the expensive side, although a bonus that kids ate free for breakfast and evening meals. Our room was on the fifth floor of the annex with a poolside view, could have been a bit higher as there was a tree in way of fireworks. :-) from Magic Kingdom, no noise from neighbours. Supermarket was 10 minute walk, where we stocked up on drinks for the kids and water. From the minute we arrived until we left we were made welcome and felt at home and would definately visit again. If you want to stay in Walt Disney World and pay less than the 'upmarket hotels' this is definately the one to choose and we would highly recommend it.

Room Tip: Room higher than 7th floor with a poolside view if you want to see fireworks from Magic Kingdom
  • Stayed: June 2012, travelled with family
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2  Thank mikndo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Claudine B, Manager at Holiday Inn Orlando – Disney Springs Area, responded to this reviewResponded 1 April 2016

Dear Guest,

Thank you for taking the time to write a review in regards to your recent stay with us. We appreciate your positive feedback and are delighted to hear you say "felt at home."
We look forward to welcoming you back real soon!

Thanks again,
Claudine Binz
Director of Rooms

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 July 2012

Our family spent 6 nights at the hotel for the July 1st week and the room was very clean and we received excellent service from the hotel staff.

Everyone from the receptionist , Room service, Chef and Valet person were always ready to help with a smile. We were travelling with a small baby and a six year old son. They also had the crib ready before I checked in.The beds were very clean and we had a wonderful time. I saw several families with kids in the hotel lobby and this is an excellent hotel in a super location to stay with family. The hotel does not have bed bugs which I was worried and did lot of research before booking this hotel. This hotel has new mattresses which were replaced in the last couple of years.

The breakfast was very good and we had lot of choice to eat. There was a bus shuttle to Disney parks every 30 minutes and we returned at 12:30 am from Magic Kingdom and the shuttle service is reliable. Thanks to everyone at the hotel for making our trip memorable.

Room Tip: The rooms on the higher floor with disney fireworks view have a very good view of the pool.
  • Stayed: July 2012, travelled with family
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5  Thank Krishna2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Claudine B, Manager at Holiday Inn Orlando – Disney Springs Area, responded to this reviewResponded 1 April 2016

Dear Guest,

Thank you for taking the time to write a review in regards to your recent stay with us. We appreciate your positive feedback and are delighted to hear you say "excellent service from the hotel staff."

We look forward to welcoming you back real soon!

Thanks again,
Claudine Binz
Director of Rooms

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 July 2012

We stayed here from June 21st until July 5th and our stay was very pleasant and relaxed. The best part of this hotel was the shuttle bus frequency; every half an hour to the Disney parks and from 6pm to Downtown Disney. Downtown is only a 5 min walk anyway. And the Crossroads area down the other end of the street is really good for dining and grocery shopping. The staff at the hotel were very friendly and keen to help, especially the information lady, Bonnie Powell, who gave us lots of discount coupons and bus route information to Sea World and Florida Mall.

The pool was very nice, warm and spacious, however there was quite a bit of sediment at the bottom due to the wind. They also have an Disney Store onsite which sells park merchandise and tickets. Our rooms were lovely and spacious with big comfy beds,LG T.V, safe, fridge freezer, microwave and coffee maker, with a clean, new bathroom.

My only 2 criticisms about this hotel is that 1) It is expensive to get to Universal Studios by taxi, costing around $30 each way, which adds up when you wish to visit more than once or twice. I think that it would be good if they provided a small shuttle, even if it was limited in space and time slots - something is better than nothing. And 2) There is no staircase! We saw that the lifts were having work one day so had to take the fire escape stairs that ended up taking us outside the hotel; was funny but nevertheless, strange.

Overall, the hotel is a great place to stay for families and couples with Disney on the doorstep!

  • Stayed: June 2012, travelled as a couple
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3  Thank DanielleG364
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Claudine B, Manager at Holiday Inn Orlando – Disney Springs Area, responded to this reviewResponded 1 April 2016

Dear Guest,

Thank you for taking the time to write a review in regards to your recent stay with us. We appreciate your positive feedback and are delighted to hear you say "the staff were very friendly and keen to help."

We look forward to welcoming you back real soon!

Thanks again,
Claudine Binz
Director of Rooms

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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