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“Quick Orlando Get Away”

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Holiday Inn Orlando – Disney Springs Area
Ranked #31 of 337 Hotels in Orlando
Certificate of Excellence
GreenLeadersSilver level
Jupiter, Florida
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
“Quick Orlando Get Away”
Reviewed 12 February 2014

Excellent staff attention to several questions. Very helpful in learning how to get around. Very convenient location. Great value. Only a few steps from the car park area to the elevator and to the room..

Room Tip: Room along the I-4 corridor wing are less costly and are very quiet; the front of the room ovelooks...
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank PaulBfromSoFL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestServices1805, Director of Sales at Holiday Inn Orlando – Disney Springs Area, responded to this review, 13 February 2014
Dear PaulBfromSoFL,

Thank you for your review on TripAdvisor regarding your stay at our property. We appreciate your positive feedback and are delighted to hear you found that we had "Excellent staff attention".

We look forward to welcoming you back real soon!

Thanks again,
Christine Burns
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3,479 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (869)
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English first
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 11 February 2014 via mobile

We stayed in a room overlooking the pool for 7 days and enjoyed the friendly service at breakfast from Said, and the other servers. The breakfast buffet is top notch and sets up your day at the parks. the courtesy shuttle to all Disney parks is a added bonus not to be skipped saving money and runs every 30 mins continuous. The beds and room were large in size and cleaned daily. The pool and hottub were both utilized by our family on numerous nights and heated as I read previously making swimming fun at any time in the evening. I would stay here again if we return to Orlando in the future to escape the cold Canadian winter.

Stayed January 2014
Helpful?
6 Thank Icemen1977
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestServices1805, Director of Sales at Holiday Inn Orlando – Disney Springs Area, responded to this review, 12 February 2014
Dear Icemen1977,

Thank you for your review on TripAdvisor regarding your stay at our property. We appreciate your positive feedback and are delighted to hear you "enjoyed the friendly service at breakfast from Said, and the other servers." I'll be sure Said is recognized for his superior service.

We look forward to welcoming you back real soon!

Thanks again,
Christine Burns
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Baltimore, Maryland
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 10 February 2014

I stayed at this hotel for a work conference , needless to say the hotel was amazing !
We arriving at the hotel my team was set up on the same floor after getting settled in my room I went to my friends room who had a balcony . I went down stairs and asked why I didn't have a balcony and asked to be switched to a room that had one. Immediately woody assisted me with no questions asked ! During my 3 night stay the staff was very pleasant .. Pool was always warm and the staff at the bar and valet were very friendly..
I will be returning for pleasure :)
Room service cleaned my room in tip top shape !

Room Tip: Get a room facing the pool.. They highway was kinda noisy
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  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank IamTlady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestServices1805, Director of Sales at Holiday Inn Orlando – Disney Springs Area, responded to this review, 11 February 2014
Dear IamTlady,

Thank you for your review on TripAdvisor regarding your stay at our property. We appreciate your positive feedback and are delighted to hear you say "the hotel was amazing !"

We look forward to welcoming you back real soon!

Thanks again,
Christine Burns
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hong Kong
Level Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 10 February 2014

It seems every time we stay in Orlando, even at very pricey locations, the hotel room ends up with at least 5 to 20 pizza delivery flyers stuffed under the door per week. Some even at 3 am. Since these are mostly credit card scams, it is worrisome that a criminal element is being allowed free access to your hotel at all hours. However, this didn't happen once at this hotel, adding to the overall safe feeling of this property. We'll definitely be back here next year. The close location to Downtown Disney and the very convenient and regular shuttle service to all the nearby parks is a huge asset. The front desk staff was very easy to deal with and very helpful.

Room Tip: Book online in advance for real savings and join the loyalty program at the same time.
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  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank dudebrah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestServices1805, Director of Sales at Holiday Inn Orlando – Disney Springs Area, responded to this review, 10 February 2014
Dear dudebrah,

Thank you for your review on TripAdvisor regarding your stay at our property. We appreciate your positive feedback and delighted to you found "The front desk staff was very easy to deal with and very helpful."

We are glad you found your stay with us safe and look forward to welcoming you back next year!

Thanks again,
Christine Burns
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oxford, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 9 February 2014

We stayed here for one night with 2 young children. The reviews were very promising and the price was very reasonable. However as soon as we arrived there were a string of details that spoiled the experience somewhat. We parked in front of reception where there was a valet stand with 2 valets chatting to each other. While unloading our 5 pieces of luggage and 2 children, no sign of help from either of them. Might not be their job but even if I was another guest I might have offered a hand. And I was about to hand over my car to them. Next we thought we'd pop in the bar on the way to the elevator to have a quick drink; no bar tender to be seen. Then, when we got to the room the fridge was empty... again. Much lesser hotels in Europe have a minibar filled with basics as standard, but it doesn't seem to occur to American hotel management to provide that service. So I attempted to ring roomservice. It's a detail, but the telephone is pretty complicated. You have to study it a bit before you have worked out how to call the right service, annoying when you have travelled along way and spent some time at the parks. On top of that the wireless receiver didn't work, only handsfree which was confusing and frustrating. Please make these things simple! Another detail is that the heating/aircon had no OFF switch, so it always made some noise, not much but still. Later in the evening when I arrived back from dinner, I parked and unloaded the children which took a few minutes. There was a valet but he chose not to notice the car arriving and continue to stay inside chatting with the front desk man. It's as if the staff have no incentive to provide a really good service. This is a very nice hotel in a great location, with fabulous rooms. It's so frustrating to see all that potential let down by these small details. Whoever manages the valets (does anyone?) needs to realise, and let them realise, that they are on the front line in terms of contact with the customers. Come on, step it up!

Room Tip: We had a downtown view on the 5th floor but saw no evening fireworks like others reported despite cl...
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  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank John M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestServices1805, Manager at Holiday Inn Orlando – Disney Springs Area, responded to this review, 11 February 2014
Dear John M,

Thank you for taking the time to post a review of our property. We apologize for the inconsistencies that you encountered with different service around the hotel as they are not what we are aiming for, for that we are truly sorry. We take the comments from our guests very seriously and I can assure you that these points that you mentioned in your review have been addressed by the respective department heads. Thank you and we hope you give us the chance in the future during your next trip to Orlando.

Kindly Regards,
Pablo Criado
Director Of Rooms
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Baltimore, Maryland
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 9 February 2014 via mobile

I stayed at this hotel Feb 3rd - 6th for a work Conference. The hotel staff really took care of us. The hospitality was awesome. After the conference day was over, I enjoyed the outdoor pool, Downtown Disney and the outlets.

Stayed February 2014, travelled on business
Helpful?
1 Thank Joy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestServices1805, Director of Sales at Holiday Inn Orlando – Disney Springs Area, responded to this review, 10 February 2014
Dear Joy H,

Thank you for your review on TripAdvisor regarding your stay at our property. We appreciate your positive feedback and are glad you got to enjoy all we had to offer after your conference including "the outdoor pool, Downtown Disney and the outlets."

We look forward to welcoming you back real soon!

Thanks again,
Christine Burns
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Collierville, Tennessee
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 8 February 2014

My husband and I stayed there and we were both very happy with the hotel itself but more so with the staff...everyone was very friendly and helpful. What a convenient place to stay for Disney and for shopping and for such a reasonable price!!

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank cherylanddon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestServices1805, Director of Sales at Holiday Inn Orlando – Disney Springs Area, responded to this review, 9 February 2014
Dear cherylanddon,

Thank you for your review on TripAdvisor regarding your stay at our property. We appreciate your positive feedback and thank you for saying our hotel is "a convenient place to stay for Disney and for shopping and for such a reasonable price!!"

We look forward to welcoming you back real soon!

Thanks again,
Christine Burns
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Orlando – Disney Springs Area

Property: Holiday Inn Orlando – Disney Springs Area
Address: 1805 Hotel Plaza Blvd, Lake Buena Vista, Orlando, FL 32830-8517 (Formerly Holiday Inn Orlando - Lake Buena Vista)
Phone Number:
Region: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#13 Green Hotel in Orlando
#16 Business Hotel in Orlando
#22 Family Hotel in Orlando
#23 Romantic Hotel in Orlando
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Holiday Inn Orlando – Disney Springs Area 3.5*
Number of rooms: 323
Official Description (provided by the hotel):
Welcome to the Holiday Inn Orlando-Disney Springs Area. Located in the Walt Disney World Resort, within walking distance to Disney Springs Area we offer the perfect place to stay during your vacation to Walt Disney World. With deluxe rooms, lobby and relaxing pool you are sure to enjoy the comfort and convenience of our charming Orlando hotel. Whether you are in town for a weekend getaway, destination wedding or family vacation, our hotel in Lake Buena Vista puts you in the center of it all. We are conveniently located to several Orlando attractions, golf courses and shopping. If you're in Orlando on business, feel free to utilize our 8 different meeting rooms with space for up to 500 guests. During your vacation, enjoy our choice Orlando hotel amenities, which include free high-speed Internet access, a delicious on-site restaurant and lounge, Bath and Body Works bath amenities in every bathroom a zero-entry pool and nightly specials for kids and kids at heart. Check out our award winning hotel room deals and make your reservation today. ... more   less 
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Also Known As:
Holiday Inn - In The Walt Disney World Hotel Orlando
Holiday Inn Orlando – Disney Springs Area Florida
Orlando Holiday Inn

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