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“I never write reviews...”

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Holiday Inn Orlando – Disney Springs Area
Ranked #30 of 336 Hotels in Orlando
Certificate of Excellence
GreenLeadersSilver level
Daphne, Alabama
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“I never write reviews...”
Reviewed 7 March 2014

I never write reviews but am taking the time to do so about this hotel. Every single staff member we encountered from the valet parking attendants to the front desk staff to the waiters in the restaurant were fantastic! The valet attendant was fun (we joked with him every time we came through the door) and they always welcomed us with a smile. The front desk was very accommodating when we arrived before our scheduled check-in time. The restaurant staff was always smiling and very hospitable. The breakfast buffet was really good (Mickey waffles!) with hot items, fresh fruit, pastries, and an omelet station. We did not eat lunch/dinner at the hotel. There are many places around that deliver food or downtown Disney is a 5 min. walk.
I HIGHLY RECOMMEND getting the "Freedom from Fees" promotion. A buffet breakfast for 2 was $40 (our son was free 24/7) and self parking was $12/day (2 days). With the promotion, we paid an extra $20 per day but our parking was included and we got 2 breakfast buffet passes for each day we were there. So for an extra $40 we saved $104.
The hotel was clean and the beds were comfortable. I would not recommend paying the extra for the downtown Disney view. We were only in the hotel to sleep and being on that side was loud b/c of the Interstate. If you are staying on the Interstate side, bring a noise maker or a fan to drownd out the noise. It's loud.
The shuttles run to all the parks every 30 minutes from the hotel. Make sure you are getting on the right bus for the park you want. One bus stops at 2 parks. The trip back is a bit longer than going.
This hotel is NOT on the Disney property but is well worth the savings!!! We will definitely stay here again.

Room Tip: Get the "Freedom from Fees" promotion!! "downtown Disney" view not worth the e...
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  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank angela m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestServices1805, Director of Sales at Holiday Inn Orlando – Disney Springs Area, responded to this review, 8 March 2014
Dear angela m,

Thank you for your review on TripAdvisor regarding your stay at our property, especially considering you have never written a review. We appreciate your positive feedback and are delighted to hear that the highlight of your stay was the staff.

We look forward to welcoming you back real soon!

Thanks again,
Christine Burns
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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  • Sleep Quality
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  • Value
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Traveller tips help you choose the right room.   Room tips (864)
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English first
Sao Paulo, SP
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 5 March 2014

I traveled with my kid last January. I got really surprised with the kindness of all staff - every single one have been really welcoming to all of us!
Location is fantastic! Amazing place to stay for visiting all the parks in Orlando!

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank RSouza2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestServices1805, Director of Sales at Holiday Inn Orlando – Disney Springs Area, responded to this review, 7 March 2014
Dear RSouza2014,

Thank you for your review on TripAdvisor regarding your stay at our property. We appreciate your positive feedback and are delighted to hear you " got really surprised with the kindness of all staff - every single one have been really welcoming to all of us!"

We look forward to welcoming you back real soon!

Thanks again,
Christine Burns
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Montreal, Canada
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 March 2014

My family (my wife and my 6 and 4 years old children) and i stayed in this hotel from 25th of February till 4th of March , we arrived around 10 AM and asked if possible to do an early check in and with the help of Darrell we got a room in 10 minutes. The second day i asked if it is possible to change rooms because of a slight noise in the air ducting system again with the help of Diorlyn and Darell we quickly got another room, thanks to a great hospitable staff and i'm sorry if i don't recall all the other staff names but they all did a great job.

Other good hotel features :

* The hotel location is great , only 5 mn walk to downtown Disney.
* Free Disney shuttles every 30 mn from hotel to all Disney parks.
* Very nice swimming pool.
* Breakfast buffet is good.
* Free wifi.

All in all it was a great vacation and a great hotel staff ,we can't wait to visit again.

Room Tip: The pool view is good, try to get high floor rooms away from the pool noise.
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  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Sami M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestServices1805, Director of Sales at Holiday Inn Orlando – Disney Springs Area, responded to this review, 7 March 2014
Dear Sami M,

Thank you for your review on TripAdvisor regarding your stay at our property. We appreciate your positive feedback and are delighted to hear you say "All in all it was a great vacation and a great hotel staff ,we can't wait to visit again." I will be sure that Diorlyn and Darell and recognized for their outstanding service.

We look forward to welcoming you back real soon!

Thanks again,
Christine Burns
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ronkonkoma, New York
Level Contributor
287 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
Reviewed 4 March 2014

Stayed here during President's week and I was very impressed with just how good this Hotel was. From the moment we arrived we were greeted with outstanding customer service, starting with the parking attendant and the Front Desk. Check in was very easy and quick.

We had a room on the 8th floor over looking the Downtown Disney/Lake Buena area. The room was spacious, clean and very comfortable. We had a balcony (a little tight space) which made it nice to sit back and watch the sunset over downtown disney.

The pool was extremely big and fairly warm for February and the hot tub area was nice as well. The Pool area could have used a nice outside bar as anytime you wanted a drink you had to go inside.

The inside Bar wasn't much to be honest, and some of the Bartenders seemed to only know the basics but it is Disney and a Hotel, so I do not hold that against the Hotel.

The restaurant was nice and the food was good but it is a bit pricey. The Gift shop is a good place to get your Disney gear.

We were also able to get our Disney tickets on site and like most of the Hotels in that area, a free Shuttle Bus is able to take you back and forth to the parks.

It was also nice that the Hotel is within 5 minutes walking distance to Downtown Disney area which made it nice for dinner and lunch outside the Hotel.

My only two complaints about the Hotel would be having to pay to park. I feel all Hotels should provide free parking for their guests. My second complaint was that the one young gentleman who was working the concierge/disney ticket booth could have been a bit more friendlier. He had an attitude when we asked to buy one day tickets as if we knew we had to buy one day tickets at the Gift Shop.

Overall, the Hotel and it's staff made our visit in Orlando/Disney a pleasant one and when we do come back, we will look to stay here again.

Room Tip: Get a room facing the Downtown Disney area.
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Rich S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestServices1805, Director of Sales at Holiday Inn Orlando – Disney Springs Area, responded to this review, 5 March 2014
Dear Rich S,

Thank you for your review on TripAdvisor regarding your stay at our property. We appreciate your positive feedback and are delighted to hear you say "Overall, the Hotel and it's staff made our visit in Orlando/Disney a pleasant one and when we do come back, we will look to stay here again." I will be sure that the appropriate department head is notified of your experience with the concierge.

We look forward to welcoming you back real soon!

Thanks again,
Christine Burns
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ontario
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 4 March 2014

We stayed 2 nights at Holiday Inn lake buena. The hotel is very conveniently located and close to Disneyworld. We take a free shuttle to disneyworld. We are able to purchase disneyworld passes right at the hotel. The hotel has a very nice pool and has many restuarants close by.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank 777happy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestServices1805, Director of Sales at Holiday Inn Orlando – Disney Springs Area, responded to this review, 5 March 2014
Dear 777happy,

Thank you for your review on TripAdvisor regarding your stay at our property. We appreciate your positive feedback and are delighted to hear you not only enjoyed the hotel but all the restaurant options near by at Downtown Disney.

We look forward to welcoming you back real soon!

Thanks again,
Christine Burns
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fort Pierce, Florida
Level Contributor
43 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 3 March 2014

Close to Disney and many other attractions. Hotel was very clean with staff readily available. Conference room was very nice. We had two breaks with snacks and the service as well as food was. There is a restaurant in hotel I wish we had visited, it looked very inviting.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Theresa413
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestServices1805, Director of Sales at Holiday Inn Orlando – Disney Springs Area, responded to this review, 5 March 2014
Dear Theresa413,

Thank you for your review on TripAdvisor regarding your stay at our property. We appreciate your positive feedback and are delighted to hear you found the "Hotel was very clean with staff readily available." I personally enjoy hearing your comments about the meeting space, breaks and staff being the Director of Sales :)

We look forward to welcoming you back real soon!

Thanks again,
Christine Burns
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boston, Massachusetts
1 review
Reviewed 3 March 2014

My husband and i stayed hear for five days i was was impressed with service from the hotel employees. we had dinner hear three times and we had Matt as our waiter two of those times he was excellent. vary polite he talked to us about our trip and how we are doing. vary nice young man we will be coming back next year.

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank samgood2020
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestServices1805, Director of Sales at Holiday Inn Orlando – Disney Springs Area, responded to this review, 5 March 2014
Dear samgood2020,

Thank you for your review on TripAdvisor regarding your stay at our property. We appreciate your positive feedback and are delighted to hear you were "impressed with service from the hotel employees". I'll be sure Matt is recognized for going above and beyond.

We look forward to welcoming you back real soon!

Thanks again,
Christine Burns
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Orlando – Disney Springs Area

Property: Holiday Inn Orlando – Disney Springs Area
Address: 1805 Hotel Plaza Blvd, Lake Buena Vista, Orlando, FL 32830-8517 (Formerly Holiday Inn Orlando - Lake Buena Vista)
Phone Number:
Region: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#13 Green Hotel in Orlando
#16 Business Hotel in Orlando
#22 Family Hotel in Orlando
#23 Romantic Hotel in Orlando
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Holiday Inn Orlando – Disney Springs Area 3.5*
Number of rooms: 323
Official Description (provided by the hotel):
Welcome to the Holiday Inn Orlando-Disney Springs Area. Located in the Walt Disney World Resort, within walking distance to Disney Springs Area we offer the perfect place to stay during your vacation to Walt Disney World. With deluxe rooms, lobby and relaxing pool you are sure to enjoy the comfort and convenience of our charming Orlando hotel. Whether you are in town for a weekend getaway, destination wedding or family vacation, our hotel in Lake Buena Vista puts you in the center of it all. We are conveniently located to several Orlando attractions, golf courses and shopping. If you're in Orlando on business, feel free to utilize our 8 different meeting rooms with space for up to 500 guests. During your vacation, enjoy our choice Orlando hotel amenities, which include free high-speed Internet access, a delicious on-site restaurant and lounge, Bath and Body Works bath amenities in every bathroom a zero-entry pool and nightly specials for kids and kids at heart. Check out our award winning hotel room deals and make your reservation today. ... more   less 
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Also Known As:
Holiday Inn - In The Walt Disney World Hotel Orlando
Holiday Inn Orlando – Disney Springs Area Florida
Orlando Holiday Inn

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