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Holiday Inn Orlando – Disney Springs Area
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Reviews (3,778)
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2,339
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2,339
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1,726 - 1,731 of 3,778 reviews
Reviewed 15 July 2014

This past July was our third stay at the Holiday Inn Orlando- Lake Buena Vista and as the first two it was great. Very happy with our room. The entire facility is well maintained and very clean.
The location is perfect, close to many large attractions in Orlando and right on Disney World Resort. The perfect place to stay in Orlando.

Room Tip: Pool view or Downtown Disney view are the best.
  • Stayed: July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
4  Thank shicklegrubber62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestServices1805, Director of Sales at Holiday Inn Orlando – Disney Springs Area, responded to this reviewResponded 16 July 2014

Dear shicklegrubber62,

Thank you for taking the time to write a review in regards to your recent stay at our hotel. We appreciate your positive feedback and are delighted to hear you refer to our hotel as" The perfect place to stay in Orlando."

We look forward to welcoming you back real soon!

Thanks again,
Christine Burns
Director of Sales

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 July 2014

I was there on a family vacation and the food and beverage supervisor Kelly Cai showed outstanding service towards my family! She was attentive to all of our needs and constantly engaged with my three children. The food far surpassed my expectations an overall the hotel staff was great.

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Kate5698
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestServices1805, Director of Sales at Holiday Inn Orlando – Disney Springs Area, responded to this reviewResponded 16 July 2014

Dear Kate5698,

Thank you for taking the time to write a review in regards to your recent stay at our hotel. We appreciate your positive feedback and are delighted to hear you say "The food far surpassed my expectations an overall the hotel staff was great." I'll be sure Kelly is recognized for her outstanding service.

We look forward to welcoming you back real soon!

Thanks again,
Christine Burns
Director of Sales

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 July 2014

We were there for the long weekend with family . The overall service was good. The balcony light was not working. It was immediately fixed in a call. The restaurant service & staff is exceptional. The breakfast & food is super quality. The downside is front desk . We had late checkout of 4pm.
Our swipe cards were disabled & the phone in the corridor was not working. I had to go down from the 8th floor & the reception staff was not very receptive. They said I should have used the phone

I don't mind recommending this place & going there again. I would request Holiday inn management to train their front desk staff . In this hotel they should definitely learn from the restaurant folks as to how to keep customers happy.

  • Stayed: July 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
6  Thank Sandeep D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestServices1805, Director of Sales at Holiday Inn Orlando – Disney Springs Area, responded to this reviewResponded 16 July 2014

Dear Sandeep D,

Thank you for taking the time to write a review in regards to your recent stay at our hotel. We appreciate your positive feedback and are delighted to hear you say "The overall service was good."

We look forward to welcoming you back real soon!

Thanks again,
Christine Burns
Director of Sales

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 July 2014

We recently stayed at the Lake Buena Vista Holiday Inn on 7/11 - 7/13 and I can not say enough good things about the staff, and the facility. The staff was exceptional from the valets, to the front desk, housekeeping, and the restaurant staff. I found our rooms to be very clean and well kept, and the location is ideal. Holiday Inn you should be proud!

  • Stayed: July 2014, travelled with family
    • Value
    • Rooms
    • Service
1  Thank Beth L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestServices1805, Director of Sales at Holiday Inn Orlando – Disney Springs Area, responded to this reviewResponded 15 July 2014

Dear Beth L,

Thank you for taking the time to write a review in regards to your recent stay at our hotel. We appreciate your positive feedback and are delighted to hear you say "I can not say enough good things about the staff, and the facility. The staff was exceptional from the valets, to the front desk, housekeeping, and the restaurant staff."

We look forward to welcoming you back real soon!

Thanks again,
Christine Burns
Director of Sales

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 July 2014

4 o'clock is the check in time we were not able to check in early. However the hotel was really nice. We asked for a balcony view of downtown disney side which enabled us to be able to see the fireworks over at epcot right from our hotel room.Also the restaraunt was better than average.The chef was great and our waiter named Gino was outstanding.The bus transportation was great to and from the parks.Overall the stay was worth the money and the rate was much more affordable .

Room Tip: above the 5th floor with view of downtown disney in the main building
  • Stayed: July 2014, travelled with family
    • Location
    • Rooms
    • Service
2  Thank Matthew E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestServices1805, Director of Sales at Holiday Inn Orlando – Disney Springs Area, responded to this reviewResponded 14 July 2014

Dear Matthew E,

Thank you for taking the time to write a review in regards to your recent stay with us. We appreciate your positive feedback and are delighted to hear you say "Overall the stay was worth the money and the rate was much more affordable ."

I'll be sure Chef and Gino are recognized for their outstanding service.

Thanks again!
Christine Burns
Director of Sales

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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